Reviews
Went for.
Went for. oil change and tire rotation. No appt but was done in a timely manner. No pressure to do extra recommendations of services. Good price
Went for.
Went for. oil change and tire rotation. No appt but was done in a timely manner. No pressure to do extra recommendations of services. Good price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This has been my worst experience ever since buying cars.
This has been my worst experience ever since buying cars. I purchased my last 3 vehicles from Matt Bower in Metairie. It has been down hill since I walked in the door. I called before going and was told they had new inventory on Traverse 2025. That was a lie. Only had 1 RED. I should of left right then. But they insist I take it for a spin and they could get me another color.. I could go on and on but my biggest issue is customer service. They all act like the old time salesman. They wo t return my calls. The finance officer doesn't work there anymore and I am trying to get my $1,000 GAP money back since I paid my loan off and went with another way lower interest. . Another lie BOA. They must have stock with them to push that financing. Stay away.
This has been my worst experience ever since buying cars.
This has been my worst experience ever since buying cars. I purchased my last 3 vehicles from Matt Bower in Metairie. It has been down hill since I walked in the door. I called before going and was told they had new inventory on Traverse 2025. That was a lie. Only had 1 RED. I should of left right then. But they insist I take it for a spin and they could get me another color.. I could go on and on but my biggest issue is customer service. They all act like the old time salesman. They wo t return my calls. The finance officer doesn't work there anymore and I am trying to get my $1,000 GAP money back since I paid my loan off and went with another way lower interest. . Another lie BOA. They must have stock with them to push that financing. Stay away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It was the worst experience I have ever dealt with in
It was the worst experience I have ever dealt with in trying to get my vehicle repaired. The 2 reasons I brought the car in for service still has not been fixed but it cost me $5300.00 and well over a month at the shop.
It was the worst experience I have ever dealt with in
It was the worst experience I have ever dealt with in trying to get my vehicle repaired. The 2 reasons I brought the car in for service still has not been fixed but it cost me $5300.00 and well over a month at the shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
No communication and too 4 weeks to repair an a/c and
No communication and too 4 weeks to repair an a/c and sunroof cover. Took 1 week alone just to let ok at it after I made an appointment.
No communication and too 4 weeks to repair an a/c and
No communication and too 4 weeks to repair an a/c and sunroof cover. Took 1 week alone just to let ok at it after I made an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
It was a good service, my service person was nice and she
It was a good service, my service person was nice and she made sure that everything was taken care of in a timely manner . Thank you
It was a good service, my service person was nice and she
It was a good service, my service person was nice and she made sure that everything was taken care of in a timely manner . Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The sales rep was Friendly, he provided, Great customer
The sales rep was Friendly, he provided, Great customer service.and allowed for a easy purchasing process. I was pleased how quick the process was.
The sales rep was Friendly, he provided, Great customer
The sales rep was Friendly, he provided, Great customer service.and allowed for a easy purchasing process. I was pleased how quick the process was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job, the team did an excellent job letting me know
Great job, the team did an excellent job letting me know the service that needs to be done to my vehicle. I appreciate you and thank you for the service
Great job, the team did an excellent job letting me know
Great job, the team did an excellent job letting me know the service that needs to be done to my vehicle. I appreciate you and thank you for the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alright.
Alright. Had an appointment. It was met pretty close to the time. I don't have twenty five words to write, so I will just add this instead. LOL
Alright.
Alright. Had an appointment. It was met pretty close to the time. I don't have twenty five words to write, so I will just add this instead. LOL
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I have been getting my service repairs done here at the
I have been getting my service repairs done here at the Airline Matt Nowers Service Department for the past three years, they have yet to disappoint me.. Their knowledgeability, and skills as well as their inviting and welcoming spirit keeps me coming back and o recommend this service station to anyone looking to have work done on their automobile.
I have been getting my service repairs done here at the
I have been getting my service repairs done here at the Airline Matt Nowers Service Department for the past three years, they have yet to disappoint me.. Their knowledgeability, and skills as well as their inviting and welcoming spirit keeps me coming back and o recommend this service station to anyone looking to have work done on their automobile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had an oil change done.
Had an oil change done...my experience was great...my service text was knowledgeable...I have no complaints. Have been coming to this service dept for years
Had an oil change done.
Had an oil change done...my experience was great...my service text was knowledgeable...I have no complaints. Have been coming to this service dept for years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase