Reviews
Contacted them via CarGurus on a recent trade in van that
Contacted them via CarGurus on a recent trade in van that they did not post photos of yet. Camille said they would send photos and pictures. I did end up getting a dark short video of the van parked between 2 cars so I could not get a clear view. I thought I saw body damage low on the drivers side. I aske Camille on the phone if that was body damage or just shadows as the van had not been detailed yet and was not clean. She clearly said there is no body damage so I made an appointment to come in. Once there a salesperson took me to the van and I immediately saw a huge dent the size of a bowling ball on the lower drivers side. I had just wasted over an hour drive to get there for nothing. Almost 3 total hours of wasted time and travel when I could have been elsewhere looking at an un-damaged one. Just be aware they apparently will say anything just to get you in the door. Don't fall for the trap that I did.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We appreciate your feedback and understand the frustration you felt when the van did not meet your expectations, especially after the information you received. At Al Piemonte Buick GMC, we strive to provide accurate descriptions of our vehicles. We encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your insights are valuable to us as we work to improve. The Al Piemonte Buick GMC Team 888-851-4025
Monique had a wonderful presence and made us feel
Monique had a wonderful presence and made us feel comfortable with our buying experience. She was informative and straight to the point
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
The sales rep Felix was an excellent help and very nice
The sales rep Felix was an excellent help and very nice person I would make business with him again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Nancy! We’re thrilled to hear about your positive experience with Felix at Al Piemonte Buick GMC. It’s great to know he provided excellent help during your visit. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
I have dealt with Todd in Service for many years!
I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Todd in our Service department at Al Piemonte Buick GMC. It's great to know he provides the care and attention you deserve while addressing all your questions. We appreciate your support and look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Monique Smith was professional and very helpful She new
Monique Smith was professional and very helpful She new her job in a way that provided me a quick detailed experience Monique was friendly and a pleasure to do business with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Monique provided you with such a professional and helpful experience at Al Piemonte Buick GMC. Her knowledge and friendly approach truly make a difference for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Got an oil change for $75 and they didn’t even put air in
Got an oil change for $75 and they didn’t even put air in the tires
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025
Worked with Felix he was assume I if you are in the
Worked with Felix he was assume I if you are in the market for a new car come see him, he is great.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Felix at Al Piemonte Buick GMC. Your recommendation means a lot to us! We look forward to seeing you again soon. Safe travels in your new car! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
thank you Sebastian he was so good and helpful if you are
thank you Sebastian he was so good and helpful if you are looking for your next vehicle come and ask for him
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Sebastian provided you with such helpful service during your vehicle search at Al Piemonte Buick GMC. We truly appreciate your recommendation and hope to see you again soon for your next vehicle. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
Staff was polite, friendly and professional.
Staff was polite, friendly and professional. They got me as close to my target finance price as they could
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive review! We're glad to hear that our team at Al Piemonte Buick GMC provided you with polite, friendly, and professional service while working to meet your finance goals. We strive to ensure our customers have a great experience, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025
My experience with Ms.
My experience with Ms. Monique was very helpful , Nice , Honest and patient I highly recommend her.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Monique at Al Piemonte Buick GMC. Your recommendation means a lot to us, and we appreciate your kind words. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025