Reviews
Friendly, professional staff. Ruby was excellent in communication and overall customer service. The service department was very thorough..
Friendly, professional staff. Ruby was excellent in communication and overall customer service. The service department was very thorough..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joe the manager at this dealership went above and beyond to make sure I was taken care of even after the sale. I’m looking to buy another vehicle for my wife and this is where I’m going with NO hesitation. My sales representative Dominic was great. Finance was great no pressure to buy extra items. He just presented them with explanations of each products they offer. And yes I bought the extended warranty. Service was awesome. They came to my home and picked up my truck to do some punch list items and returned it to me. I live 45 minutes from the dealership. Great experience. If you’re in the market for this brand I would highly recommend you give them a chance.
Joe the manager at this dealership went above and beyond to make sure I was taken care of even after the sale. I’m looking to buy another vehicle for my wife and this is where I’m going with NO hesitation. My sales representative Dominic was great. Finance was great no pressure to buy extra items. He just presented them with explanations of each products they offer. And yes I bought the extended warranty. Service was awesome. They came to my home and picked up my truck to do some punch list items and returned it to me. I live 45 minutes from the dealership. Great experience. If you’re in the market for this brand I would highly recommend you give them a chance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a flat tire o the road from NY. Stopped into Hiester CJD at 4:00 on a Friday Service advisor Matt immediately assisted me. He was professional and understanding He called over to the Express desk to get a tech to diagnose the tire . Tech came right over , evaluated the tire and determined it could be repaired. They did a quick service check and repaired the tire all within a 1/2 hour time . Brought me the keys and wished me a great day. Congratulations to Hiester CJD for having a professional , understanding staff
Had a flat tire o the road from NY. Stopped into Hiester CJD at 4:00 on a Friday Service advisor Matt immediately assisted me. He was professional and understanding He called over to the Express desk to get a tech to diagnose the tire . Tech came right over , evaluated the tire and determined it could be repaired. They did a quick service check and repaired the tire all within a 1/2 hour time . Brought me the keys and wished me a great day. Congratulations to Hiester CJD for having a professional , understanding staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
always professionally handled.very polite friendly place to do business. informative with updates on progress
always professionally handled.very polite friendly place to do business. informative with updates on progress
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Communication & customer service continues to be a strength. Keeping the customer informed of vehicle status and services needed from high priority to low. Friendly demeanor from the team is appreciated.
Communication & customer service continues to be a strength. Keeping the customer informed of vehicle status and services needed from high priority to low. Friendly demeanor from the team is appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
First service on my 2026 Jeep Compass oil change and tire rotation technician was very courteous and professional very satisfied with service and professionalism 5 star!
First service on my 2026 Jeep Compass oil change and tire rotation technician was very courteous and professional very satisfied with service and professionalism 5 star!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from the dealership staff. Work was completed quickly and price was reasonable. Thank you
Great service from the dealership staff. Work was completed quickly and price was reasonable. Thank you
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a recall scheduled and was told it would take a day to complete.They gave us a vehicle to drive that was extremely hard for my wife to get in and out.They loaner had mechanical issues also.The dealership kept my van two days not counting Sunday to complete the recall.Also I had to clean dirty spots from sun visors and headliner.Very disappointed with this encounter.
Had a recall scheduled and was told it would take a day to complete.They gave us a vehicle to drive that was extremely hard for my wife to get in and out.They loaner had mechanical issues also.The dealership kept my van two days not counting Sunday to complete the recall.Also I had to clean dirty spots from sun visors and headliner.Very disappointed with this encounter.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Please contact our Service Manager Joseph Olive to discuss 919-775-5588 Thanks!
Service is good they like to sell service but as long as work is done well no problem
Service is good they like to sell service but as long as work is done well no problem
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and responsive. Appreciated the professionalism and how they were able to work through the deal and complete the process quickly. Joe and Ana were outstanding- Would definitely recommend to others looking for a good deal and wanting to buy from good people!
Very friendly and responsive. Appreciated the professionalism and how they were able to work through the deal and complete the process quickly. Joe and Ana were outstanding- Would definitely recommend to others looking for a good deal and wanting to buy from good people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car