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Cadillac of Jackson

(116 reviews)
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Jackson from DealerRater.

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Customer servie

Customer service with Lorie was wonderful. My wait time was long. I do not like having to wait so long for service. Thank you, Willie R,Williams

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Required Service and re-check of my Vehicle

This is an outstanding dealership. The best I know of in my area. The Service Manager is extremely knowledgeable and always has the customer needs at the top of his priorities. Service writers are outstanding! This is a "best of the best" dealership. The General Manager is fantastic and always satisfies the customer needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful service.

I am very pleased with the service department at Barksdale Cadillac. They are always so nice and helpful with whatever problem I am having at the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

OUTSTANDING

I WOULD NOT BUY ANY OTHER CAR FROM ANYONE OTHER THAN JOEY KIRKLAND HE ALWAYS WANTS TO MAKE SURE I AM HAPPY WITH A PURCHASE OR SERVICE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super buying experience

Great team that provided an exceptional buying experience. Everyone was most professional and focused on exceeding our expectations. I will definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark in service was Awesome!

My radio was under warranty and it was ordered and I was called by to dealership when it arrived. I set up an appointment and one hour later, I was headed home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Excellent service! Short wait! Clean lounge area! Coffee was hot! Would definitely recommend Barksdale to friends and family! Service man was extremely professional and answered all questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All handled in an excellent manner.

Mark was most acomodating and did everything in an expedicious maner. I had asked for a "loaner" and he had it ready for me when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealership in Mississippi

Debbie Barrett along with Gracie and the other team members are the very best! This dealership prides itself on knowing their customers and giving top service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer Care at its Best

I am always treated as though the folks at Barksdale Cadillac care about me. They care that I feel as though I've been treated as a valued customer and that I am satisfied with the service I receive. This is my second Barksdale cadillac and I think they've spoiled me for all the other cars and car dealerships. Debbie Barrett makes sure I'm always completely taken care of and satisfied and, when she is not available, Loria Capton also gives me excellent care. I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.