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Fitzgerald Gaithersburg Hyundai

(102 reviews)
Visit Fitzgerald Gaithersburg Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed

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New (888) 309-7413 (888) 309-7413
Used (888) 451-8579 (888) 451-8579
Service (888) 454-1567 (888) 454-1567

Inventory

See all 338 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2019.
The FitzWay is a term developed by Fitzgerald Auto Mall that defines our
business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years both good and bad.
Customers have told us is it's important to treat them with honesty and
respect and to deal in good faith.
Transparency you can Trust... That's the Fitzway

Service center

Phone number (888) 454-1567

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Gaithersburg Hyundai from DealerRater.

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I have worked with Fitzgerald a few times in the past and

I have worked with Fitzgerald a few times in the past and they have always been very easy transparent and flexible to work trying their best to earn your business.

I have worked with Fitzgerald a few times in the past and

I have worked with Fitzgerald a few times in the past and they have always been very easy transparent and flexible to work trying their best to earn your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

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Farshad was amazing, honest, upfront and friendly!

Farshad was amazing, honest, upfront and friendly! The price he quoted at our initial inquiry was the price we wound up paying a week later. He walked us through every feature in the car, got us all set up with apps and details, and was just a joy to deal with. Highly recommend Farshad!

Farshad was amazing, honest, upfront and friendly!

Farshad was amazing, honest, upfront and friendly! The price he quoted at our initial inquiry was the price we wound up paying a week later. He walked us through every feature in the car, got us all set up with apps and details, and was just a joy to deal with. Highly recommend Farshad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

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Faizan was incredibly helpful during the entire process.

Faizan was incredibly helpful during the entire process. He was transparent with pricing, very responsive to questions and proposals, and took the time to walk through each step in the process. Communication was great, with texts and calls when needed. After purchasing the vehicle, he spent a lot of time walking us through all the features on the new car, connecting and setting up the phone, and asked us to call anytime with questions about the car as they came up. Overall, I couldn't have asked for a better sales rep, and he changed my view on the car buying experience. The overall process through Fitzgerald was very smooth, and I'd purchase there again in the future.

Faizan was incredibly helpful during the entire process.

Faizan was incredibly helpful during the entire process. He was transparent with pricing, very responsive to questions and proposals, and took the time to walk through each step in the process. Communication was great, with texts and calls when needed. After purchasing the vehicle, he spent a lot of time walking us through all the features on the new car, connecting and setting up the phone, and asked us to call anytime with questions about the car as they came up. Overall, I couldn't have asked for a better sales rep, and he changed my view on the car buying experience. The overall process through Fitzgerald was very smooth, and I'd purchase there again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

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I Have taken four Hyundai's to be serviced at Fitzgerald

I Have taken four Hyundai's to be serviced at Fitzgerald Gaithersburg over the last 21 years. They have proved to be a great service department by being reliable, helpful, and listening to my concerns. I highly recommend!

I Have taken four Hyundai's to be serviced at Fitzgerald

I Have taken four Hyundai's to be serviced at Fitzgerald Gaithersburg over the last 21 years. They have proved to be a great service department by being reliable, helpful, and listening to my concerns. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

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Faizan was very helpful and took care of all my doubts.

Faizan was very helpful and took care of all my doubts. I was able to get the best deal I can find and the salesperson did a phenomenal job showing me all the steps before I signed for good.

Faizan was very helpful and took care of all my doubts.

Faizan was very helpful and took care of all my doubts. I was able to get the best deal I can find and the salesperson did a phenomenal job showing me all the steps before I signed for good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

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Our experience at this dealership was absolutely

Our experience at this dealership was absolutely wonderful and we couldn’t be more happy with our new Genesis! Faizan, our car salesman, is honestly the best we’ve encountered. He was knowledgeable, honest, straightforward and friendly. A unique treasure in the car industry!

Our experience at this dealership was absolutely

Our experience at this dealership was absolutely wonderful and we couldn’t be more happy with our new Genesis! Faizan, our car salesman, is honestly the best we’ve encountered. He was knowledgeable, honest, straightforward and friendly. A unique treasure in the car industry!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

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Great experience with Faizan and Fitzgerald team in

Great experience with Faizan and Fitzgerald team in closing this transaction smoothly and quickly with a great price not much else you can ask for!

Great experience with Faizan and Fitzgerald team in

Great experience with Faizan and Fitzgerald team in closing this transaction smoothly and quickly with a great price not much else you can ask for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

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The staff was very friendly and welcoming, the dealership

The staff was very friendly and welcoming, the dealership was also very clean and well maintained.

The staff was very friendly and welcoming, the dealership

The staff was very friendly and welcoming, the dealership was also very clean and well maintained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Show full review

Faizan demonstrated a great focus and care for matching

Faizan demonstrated a great focus and care for matching me with the car that suited my needs and desires above all else, and is what I would always hope for out of a sales representative. He gave great input and even put me in touch with one of the Toyota representatives at Fitzgerald when it became apparent that I would rather head in that direction. He even walked me over and directly introduced me to the sales member that best suited my needs. Faizan embodies everything I would like out of a sales representative, putting customer needs and desires above all else. It was a pleasure working with him.

Faizan demonstrated a great focus and care for matching

Faizan demonstrated a great focus and care for matching me with the car that suited my needs and desires above all else, and is what I would always hope for out of a sales representative. He gave great input and even put me in touch with one of the Toyota representatives at Fitzgerald when it became apparent that I would rather head in that direction. He even walked me over and directly introduced me to the sales member that best suited my needs. Faizan embodies everything I would like out of a sales representative, putting customer needs and desires above all else. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

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The dealership was friendly, spotlessly clean, & nicely

The dealership was friendly, spotlessly clean, & nicely furnished with comfortable seating. Our sales rep went above and beyond for us in finding exactly what we wanted in the vehicle

The dealership was friendly, spotlessly clean, & nicely

The dealership was friendly, spotlessly clean, & nicely furnished with comfortable seating. Our sales rep went above and beyond for us in finding exactly what we wanted in the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Show full review
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