Reviews
Write a reviewI had an exceptional experience buying my car from Duane,
I had an exceptional experience buying my car from Duane, he was an absolute pleasure to work with and went above & beyond to make sure I was taken care of. From the beginning he was transparent, honest, not pushy at all (which is always a good sign) and gave me the most fair price I found after months and months of searching for my exact car (Porsche Macan). There was a rare issue with one of my headlights, Duane made sure I had very nice (and fun) cars to drive while he had it taken care of - he even went as far to detail the car again and provided a ceramic coating which just shows the level of service you can expect from this dealership. I can't speak highly enough of Duane & his whole team - you can feel confident purchasing a luxury car here and know you are buying from the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Cars that look like new!
Very happy with my decision to buy a used car here. I traveled over 200 miles and was not disappointed. The cars are in pristine condition and delivered as promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trustworthy and Fairly Priced!
Bought Model S Plaid from Duane. Exceptional level of communication. I picked my Brand new Model Y few months back at TESLA and this Car literally looks way better than my new Y. The aesthetic appearance, the cleaning, exterior and interior minor detailing, the shine is absolutely phenomenal. Guy puts his heart & soul into cars collection. I travelled from NY to Connecticut to pick up and all cars in showroom were pristine. Its definitely not Mercedes or BMW level showroom experience (who cares an Air Conditioned office or a snack). Don't get disappointed when you go in person lol. Guy is simple yet dedicated. I got fair value of my Model Y. Smooth documentation/transfer. Duane offered Complimentary ceramic coating as well that no one in industry offers with such narrow profit margin (Just because they do in house detailing and coatings). Car stands out wherever it crosses. Best wishes for Duane and team for a successful business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Purchase Experience
Amazing experience - never thought online car purchases would be so smooth. Duane offered great communication including photos, videos and texts allowing us to keep on top of the purchase process as it evolved. We started by looking to buy a Mercedes S63 - but, based upon the great experience, we also purchased a 2021 BMW X7 as well. Both vehicles were delivered to us in South Georgia after receiving a comprehensive ceramic polish as part of the purchase. The cars were exactly as Duane stated - in pristine condition - virtually as new. This was a great experience, and we'd happily go back to Duane for future vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best high end car dealer to deal with.
I bought a Mercedes E63 from Duane and his team. Top notch people and great service. They stayed late on a Saturday for my delivery. Great crew.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best car buying experience in 40 years!
My purchase of a Mercedes S63 with Duane was absolutely the best car buying experience I have ever had! I have been buying high end cars for more than 40 years from a wide variety of dealerships including Ferrari, Lamborghini, Bentley , Mercedes, Etc. Duane delivers customer service to a higher level. I highly recommend him and his team at Skadaddle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience !
Great experience! Bought a beautiful low miles, high spec BMW 760xi from Duane and the Skeddadle team for a very fair price. At the same time, I traded in my S550 for what I thought was also a competitive and fair value. The car I bought is known to be tough on brakes. Duane knew I was concerned about that and out of the blue, after I had already decided to do the deal, he texted me that he had a surprise for me... they did the brakes - without me even asking for new brakes. That’s the kind of experience that wins a customer for life. Duane is already searching for an upgrade for my daughters car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rich! Thank you so much for your very kind review! We are glad that you are enjoying your BMW M760 and that you had a positive experience with Duane and Skedaddle. We hope to hear from you soon!
2018 Audi SQ5 out of state
I was looking for a very specific car, in a specific color with very specific options. I had been looking for over 6 months. I was thrilled when I finally found it at Skedaddle, however this was the first time I had bought a car out of state and sight unseen and I was very reluctant. I am very particular about my cars and my idea of an excellent condition car is very different that most dealers idea of an excellent condition car. Duane walked me through the whole sales process, sent a number of pictures and even did a zoom meeting where we could see the car. He was very patient with us and was very easy to get a hold of. Duane did all the paperwork to get it registered in NY, we didn't have to do anything. The entire process was very smooth and we received the car very quickly. The car was delivered right to our house and it was absolutely beautiful when it arrived. It had been meticulously maintained just as Duane described. I will definitely be buying my next car from Skedaddle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Trisha! Thank you so much for your very kind review! We are glad that you had a positive experience with Duane and Skedaddle. We hope you are enjoying your Audi SQ5. We hope to hear from you soon!
2018 BMW M3C
I want to personally thank Mr. Duane for making an out of state trade-in/ purchase easy and painless. You can tell that skedaddle doesn’t look over the “minor” details that enthusiasts like myself perceive as more than minor compared to the average consumer. I recommend skedaddle to anyone shopping for a mid level to high end level vehicle that is held to a high preowned standard before made available. Again thanks to everyone at skedaddle! Respectfully Nelson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HI Nelson! Thank you for your very kind review! We are very glad that you had a positive experience with Duane and Skedaddle. We hope to hear from you soon!
Simple and easy process
Went to their CT building to pick up a new car and the entire process was very quick and easy. Duane was great to deal. Would definitely recommend checking them out for cars before going to a dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kishan! Thanks for your very kind review! We are so glad that you are enjoying your SQ5 and that you had a positive experience with Skedaddle! We hope to hear from you soon!