Reviews
Write a reviewScheduling service was a breeze!
Scheduling service was a breeze! Great value on the repair. No upsell pressure! Get all my service here. Highly recommend El Cajon for factory service.
Scheduling service was a breeze!
Scheduling service was a breeze! Great value on the repair. No upsell pressure! Get all my service here. Highly recommend El Cajon for factory service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Hats off to Annie the GSM.
Hats off to Annie the GSM. I came in after 5 pm for a test drive, mind you they close at 7 pm. My test drive was a 23 Outlander SEL with dealer plates. I drove it alone and was sold on it. Annie ran the numbers after 6 pm and qualified me with an APR way below what another dealership had offered, even after a hard inquiry. She worked hard for that sale and had me out the door a few minutes after closing time. No pressure, up front about pricing, warranty and add-ons. All in all I would definitely recommend El Cajon Mitsubishi as they are a small, local, no pressure, honest dealership. 5 stars.
Hats off to Annie the GSM.
Hats off to Annie the GSM. I came in after 5 pm for a test drive, mind you they close at 7 pm. My test drive was a 23 Outlander SEL with dealer plates. I drove it alone and was sold on it. Annie ran the numbers after 6 pm and qualified me with an APR way below what another dealership had offered, even after a hard inquiry. She worked hard for that sale and had me out the door a few minutes after closing time. No pressure, up front about pricing, warranty and add-ons. All in all I would definitely recommend El Cajon Mitsubishi as they are a small, local, no pressure, honest dealership. 5 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mario, thank you for taking the time to leave a review for us at El Cajon Mitsubishi. We're happy we could meet your expectations!
Very unprofessional, lack of communication with
Very unprofessional, lack of communication with customers, poor service skills etc etc etc etc etc.
Very unprofessional, lack of communication with
Very unprofessional, lack of communication with customers, poor service skills etc etc etc etc etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mitsubishi El cajon
Best dealer ever, professional and friendly They have huge selection Easy financing Service manager and mechanic are there to help you with services Bought a car at El cajon Mitsubishi it is a pleasant experience ?% recommend
Mitsubishi El cajon
Best dealer ever, professional and friendly They have huge selection Easy financing Service manager and mechanic are there to help you with services Bought a car at El cajon Mitsubishi it is a pleasant experience ?% recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow Thank you for the kind words Jorge! We very much appreciate that. El Cajon Mitsubishi.
Best Car Buying Experience Ever!
I contacted El Cajon Mitsubishi about a car they had on their website and I can't say enough good things about my car buying experience with these guys from the very beginning. If you are on the market for a vehicle you should give this dealership a try. The Super Team of Terry, Bob, Annie and Matt helped us get the car we wanted without any hassles (oh wait did I said car) let me clarify that; it should be cars (plural) we drove from AZ and ended up buying a car for my wife as well, both cars had low miles and the price was great. This is by far the best car buying process I've ever had in my entire life and I have bought plenty of cars. These guys are straight forward professionals and there is absolutely NO BS when dealing with them. I highly recommend them and if I ever decide to upgrade I'll definitely be taking my business back to them. Thanks again guys and keep up the good work!
Best Car Buying Experience Ever!
I contacted El Cajon Mitsubishi about a car they had on their website and I can't say enough good things about my car buying experience with these guys from the very beginning. If you are on the market for a vehicle you should give this dealership a try. The Super Team of Terry, Bob, Annie and Matt helped us get the car we wanted without any hassles (oh wait did I said car) let me clarify that; it should be cars (plural) we drove from AZ and ended up buying a car for my wife as well, both cars had low miles and the price was great. This is by far the best car buying process I've ever had in my entire life and I have bought plenty of cars. These guys are straight forward professionals and there is absolutely NO BS when dealing with them. I highly recommend them and if I ever decide to upgrade I'll definitely be taking my business back to them. Thanks again guys and keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jorge Santoscoy, thank you so much for your positive comments about El Cajon Mitsubishi!
This dealership made it easy for me to obtain the exact
This dealership made it easy for me to obtain the exact vehicle I was looking for.
This dealership made it easy for me to obtain the exact
This dealership made it easy for me to obtain the exact vehicle I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
El Cajon Mitsubishi best
I had been looking for a PHEV Outlander and I found it on cars.com it was in California and I lived in Arizona I bought the car the next day the dealer had 4 people that wanted the car but they all called after me and the El Cajon Mitsubishi dealer is the best dealership I have dealt with
El Cajon Mitsubishi best
I had been looking for a PHEV Outlander and I found it on cars.com it was in California and I lived in Arizona I bought the car the next day the dealer had 4 people that wanted the car but they all called after me and the El Cajon Mitsubishi dealer is the best dealership I have dealt with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles Haskell, thank you for your kind review; we are happy to pass along your comments to the team here at El Cajon Mitsubishi!
El Cajon Mitsubishi
People at this dealership were very nice and not pushy at all compare to other dealerships... And even though the inventory was not so big at this time of the year, sales people did not act like they are governing the world... Yes I would strongly recommend to work with this fellows !!!
El Cajon Mitsubishi
People at this dealership were very nice and not pushy at all compare to other dealerships... And even though the inventory was not so big at this time of the year, sales people did not act like they are governing the world... Yes I would strongly recommend to work with this fellows !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Val! You made us laugh for sure. And here we thought we were governing the world LOL. Thank You for choosing us and enjoy your new vehicle! Kindest Regards, El Cajon Mitsubishi.
Waste of time
We told the salesman my son didn’t have his licenses, and was trying to buy a car so he could get his license. No would have been answer. Financial manager says I have a bank that doesn’t need the buyer to have a license. So after the standard 2-3hrs later the deal is about to end. The lady says he has to start his own insurance policy, I just wanted to add him and the car to my insurance. That was a problem anyhow a big waste of time.
Waste of time
We told the salesman my son didn’t have his licenses, and was trying to buy a car so he could get his license. No would have been answer. Financial manager says I have a bank that doesn’t need the buyer to have a license. So after the standard 2-3hrs later the deal is about to end. The lady says he has to start his own insurance policy, I just wanted to add him and the car to my insurance. That was a problem anyhow a big waste of time.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Joseph. We are bound by the laws of California and therefore were not able to complete the transaction for your son as he was unwilling to secure proper insurance while you were at the facility. You proceeded to write numerous negative reviews across many platforms to express your frustration. We were attentive and diligent while you and your family were shopping. However we would never conduct business illegally just to garner a sale. Kindest Regards, El Cajon Mitsubishi.
I have been working with Bob in finance trying to figure
I have been working with Bob in finance trying to figure out a purchase for a down payment I can afford !! Great guy and I hope I can come up with some money for the down!!!
I have been working with Bob in finance trying to figure
I have been working with Bob in finance trying to figure out a purchase for a down payment I can afford !! Great guy and I hope I can come up with some money for the down!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car