Reviews
Excellent communication by Bryce.
Excellent communication by Bryce. Clear and prompt with his answers. Once he knew the criteria for the type of vehicle we wanted, he proactively reached out to inform me of a vehicle that would be arriving that fit that criteria. Over almost 30 years this would be by far the best experience I've had working with a dealership. My son's first experience going through the car buying process, and he walked away with a very positive vibe. I would highly recommend Bryce and Stevenson Hendrick Mazda.
Excellent communication by Bryce.
Excellent communication by Bryce. Clear and prompt with his answers. Once he knew the criteria for the type of vehicle we wanted, he proactively reached out to inform me of a vehicle that would be arriving that fit that criteria. Over almost 30 years this would be by far the best experience I've had working with a dealership. My son's first experience going through the car buying process, and he walked away with a very positive vibe. I would highly recommend Bryce and Stevenson Hendrick Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stevenson Hendrick is the only dealership I have been too
Stevenson Hendrick is the only dealership I have been too that doesn’t give me a headache. Specifically the Stevenson Hendrick mazda in Wilmington nc. The salesman are great. They let you test drive as many cars as you want and don’t immediately hassle you to buy the car right after you drive it. I have bought 2 cars from the dealership and I am never let down by their amazing customer service. Also getting your car fixed at this dealership is extremely easy. Drop off the car, eat donuts in the waiting room and 10 mins later the car is fixed…boom! Or they give you a rental car and fix it over a few days. Never had a bad experience doing business with these folks. My salesman was Jack Whitmire over at the Mazda and he’s a great guy! I would highly recommend checking this place out if you’re buying a car.
Stevenson Hendrick is the only dealership I have been too
Stevenson Hendrick is the only dealership I have been too that doesn’t give me a headache. Specifically the Stevenson Hendrick mazda in Wilmington nc. The salesman are great. They let you test drive as many cars as you want and don’t immediately hassle you to buy the car right after you drive it. I have bought 2 cars from the dealership and I am never let down by their amazing customer service. Also getting your car fixed at this dealership is extremely easy. Drop off the car, eat donuts in the waiting room and 10 mins later the car is fixed…boom! Or they give you a rental car and fix it over a few days. Never had a bad experience doing business with these folks. My salesman was Jack Whitmire over at the Mazda and he’s a great guy! I would highly recommend checking this place out if you’re buying a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had a great experience overall.
We had a great experience overall. The salesman was friendly and very knowledgeable about our specific car and the industry in general. We would definitely come back again.
We had a great experience overall.
We had a great experience overall. The salesman was friendly and very knowledgeable about our specific car and the industry in general. We would definitely come back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, thank you so much for sharing your experience with us about Alex Thorpe and our team! We are happy to hear that you found Alex to be friendly and knowledgeable. We hope you enjoy your new car and we look forward to welcoming you back again!
Greeted and treated with smiles and genuine friendliness.
Greeted and treated with smiles and genuine friendliness. Inquired about a single vehicle and was allowed to take my time inspecting and looking over said vehicle. Was able to drive vehicle and then made an offer that I felt was fair , respectful and reasonable. Lauren my salesperson was very informative, kind and ran my offer buy her sales manager. They accepted my offer and took care of all the out of state registration requirements, paperwork and kept the entire process swift and comfortable. I wish all my car buying experiences were this enjoyable and memorable. I am glad that I stopped and found my new favorite car. 100% happy.
Greeted and treated with smiles and genuine friendliness.
Greeted and treated with smiles and genuine friendliness. Inquired about a single vehicle and was allowed to take my time inspecting and looking over said vehicle. Was able to drive vehicle and then made an offer that I felt was fair , respectful and reasonable. Lauren my salesperson was very informative, kind and ran my offer buy her sales manager. They accepted my offer and took care of all the out of state registration requirements, paperwork and kept the entire process swift and comfortable. I wish all my car buying experiences were this enjoyable and memorable. I am glad that I stopped and found my new favorite car. 100% happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, thank you so much for sharing with us your experience with Lauren and our team! We are happy to hear that you were welcomed with smiles and friendliness and that your car buying experiences was enjoyable & memorable! We strive to make our customers feel like they are family! We are so excited that you love your new favorite car! We look forward to welcoming you back again in the future! :)
Clean and friendly environment.
Clean and friendly environment. They seem to really care for the brand name that they carry in Mazda
Clean and friendly environment.
Clean and friendly environment. They seem to really care for the brand name that they carry in Mazda
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Matt, thank you for sharing your experience with us about Alex L. and our team! We are happy to hear that you found our team and dealership to be clean and friendly. We do love Mazda and we strive to make our customers feel like family! We hope you enjoy your vehicle and we look forward to welcoming you back in the future! :)
I recently purchased a Mazda CX 30 2.
I recently purchased a Mazda CX 30 2.5 Select Sport from Laci at the Mazda dealership. I couldn’t be happier with the purchase. Laci and the team at Mazda were very patient and displayed excellent customer service!
I recently purchased a Mazda CX 30 2.
I recently purchased a Mazda CX 30 2.5 Select Sport from Laci at the Mazda dealership. I couldn’t be happier with the purchase. Laci and the team at Mazda were very patient and displayed excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trevor, thank you so much for sharing your experience with us about Laci! We are happy to hear that your found Laci and our team to be patient and to have excellent customer service! We hope you enjoy your CX-30 and we look forward to welcoming you back in the future! :)
By far the best experience I’ve had in buying a car.
By far the best experience I’ve had in buying a car. Hassle free. Thanks!
By far the best experience I’ve had in buying a car.
By far the best experience I’ve had in buying a car. Hassle free. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wayne, thank you so much for sharing with us your experience with Laci and our team! We are so happy you had the best car buying experience with Laci! We hope you enjoy your new vehicle and we look forward to welcoming you back in the future! :)
very patient with our special needs.
very patient with our special needs. Very knowlegable on products offered by dealer ship in Wilmington
very patient with our special needs.
very patient with our special needs. Very knowlegable on products offered by dealer ship in Wilmington
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you so much for sharing your experience with us about Lauren, Natalia and our team! We are happy you found them to be patient and knowledgeable! We hope you enjoy your new car and look forward to welcoming you back in the future! :)
The experience at the dealership was great from the
The experience at the dealership was great from the start. Irie was professional, attentive, and provided or got answers to any questions. I hate stepping on a car lot due to past experiences. Irie made the entire process comfortable from the start. I greatly appreciate that he had the perfect car waiting for me to consider. I didn't even test drive the car I intended. Gonna love my first Mazda!!
The experience at the dealership was great from the
The experience at the dealership was great from the start. Irie was professional, attentive, and provided or got answers to any questions. I hate stepping on a car lot due to past experiences. Irie made the entire process comfortable from the start. I greatly appreciate that he had the perfect car waiting for me to consider. I didn't even test drive the car I intended. Gonna love my first Mazda!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Francena, thank you so much for sharing your experience with us about Irie and our team! We are happy to hear that you found him to be professional, attentive, answered all your questions and made you feel comfortable during your whole car buying experience! We hope you enjoy your new Mazda (we think they ar perfect cars too!) and we look forward to welcoming you back in the future!
I recently purchased a pre-owned 2023 Tesla Model 3
I recently purchased a pre-owned 2023 Tesla Model 3 Performance from Stevenson Hendrick Mazda in Wilmington, and I couldn’t be happier with the experience. Irie Butler, my salesman, made the process easy with clear and consistent communication from start to finish. The car was exactly as described—excellent condition and fairly priced. Logan Dehass, the sales manager, was also a huge help in working with me on the pricing, and I really appreciated the transparency and flexibility throughout the deal. This was one of the smoothest car-buying experiences I’ve had, and I’d definitely recommend this team to anyone in the market for a vehicle.
I recently purchased a pre-owned 2023 Tesla Model 3
I recently purchased a pre-owned 2023 Tesla Model 3 Performance from Stevenson Hendrick Mazda in Wilmington, and I couldn’t be happier with the experience. Irie Butler, my salesman, made the process easy with clear and consistent communication from start to finish. The car was exactly as described—excellent condition and fairly priced. Logan Dehass, the sales manager, was also a huge help in working with me on the pricing, and I really appreciated the transparency and flexibility throughout the deal. This was one of the smoothest car-buying experiences I’ve had, and I’d definitely recommend this team to anyone in the market for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Cliff for sharing your experience with us about Irie, Logan and our team! We are happy to hear that your car buying experience was a clear, easy process with consistent communication and that the vehicle was exactly what you were looking for. We hope you enjoy your new Tesla Model 3! We look forward to seeing you again in the future! :)