Reviews
While researching Mazda hybrids & PHEVs via YouTube
While researching Mazda hybrids & PHEVs via YouTube videos and dealer websites in Raleigh-Durham and eastern NC, I contacted Stevenson-Hendrick Mazda of Wilmington to touch, feel and drive a CX-50 Hybrid. Royce Autry met with me to answer questions, show trim levels and test drive. Royce’s chosen route and duration was not a routine around the block drive but a well designed route that highlighted the handling and drivability of Mazda on city streets and suburban roads.
While researching Mazda hybrids & PHEVs via YouTube
While researching Mazda hybrids & PHEVs via YouTube videos and dealer websites in Raleigh-Durham and eastern NC, I contacted Stevenson-Hendrick Mazda of Wilmington to touch, feel and drive a CX-50 Hybrid. Royce Autry met with me to answer questions, show trim levels and test drive. Royce’s chosen route and duration was not a routine around the block drive but a well designed route that highlighted the handling and drivability of Mazda on city streets and suburban roads.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, thank you so much for sharing your experience with us about Royce and our Stevenson Hendrick Mazda team! We are so happy to hear that you were pleased with Royce answering all your questions, showing you all the trim levels and taking you on a good test drive! We hope you enjoy your new CX-50 Hybrid! We look forward to welcoming you back again in the future! :)
Worked with Levi on a ram truck and was an out of town
Worked with Levi on a ram truck and was an out of town buyer. He sent me full videos of all things I requested and the team was upfront and made the process simple!
Worked with Levi on a ram truck and was an out of town
Worked with Levi on a ram truck and was an out of town buyer. He sent me full videos of all things I requested and the team was upfront and made the process simple!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drew, thank you so much for sharing your experience with us about Levi and our team! We are happy to hear that you found Levi & our team to be upfront and that they made your visit simple! We strive to make all our customers feel welcome whether they are local or live miles away! We hope you enjoy your new RAM truck and we look forward to welcoming you back soon! :)
Jack has been an amazing sales man.
Jack has been an amazing sales man. He took his time to look at different cars that best suited us for our family car, highly recommend!
Jack has been an amazing sales man.
Jack has been an amazing sales man. He took his time to look at different cars that best suited us for our family car, highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Blanca, thank you so much for sharing your experience with us about Jack! We are happy to hear that you found him to be an amazing salesperson and that he looked for vehicle that would best fit your family's needs! We hope you enjoy your new vehicle and we look forward to welcoming you back in the future! :)
Excellent communication by Bryce.
Excellent communication by Bryce. Clear and prompt with his answers. Once he knew the criteria for the type of vehicle we wanted, he proactively reached out to inform me of a vehicle that would be arriving that fit that criteria. Over almost 30 years this would be by far the best experience I've had working with a dealership. My son's first experience going through the car buying process, and he walked away with a very positive vibe. I would highly recommend Bryce and Stevenson Hendrick Mazda.
Excellent communication by Bryce.
Excellent communication by Bryce. Clear and prompt with his answers. Once he knew the criteria for the type of vehicle we wanted, he proactively reached out to inform me of a vehicle that would be arriving that fit that criteria. Over almost 30 years this would be by far the best experience I've had working with a dealership. My son's first experience going through the car buying process, and he walked away with a very positive vibe. I would highly recommend Bryce and Stevenson Hendrick Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul, thank you so much for sharing your experience with us about Bryce and Stevenson Hendrick Mazda! We are happy to hear that Bryce was clear and prompt with his answers, kept you updated on the vehicle that best fit your criteria and that your son had a wonderful first time car buying experience! We strive to make all of our customer feel important like family! We hope your son enjoys his new vehicle and we look forward to welcoming you and your family back in the future! :)
Stevenson Hendrick is the only dealership I have been too
Stevenson Hendrick is the only dealership I have been too that doesn’t give me a headache. Specifically the Stevenson Hendrick mazda in Wilmington nc. The salesman are great. They let you test drive as many cars as you want and don’t immediately hassle you to buy the car right after you drive it. I have bought 2 cars from the dealership and I am never let down by their amazing customer service. Also getting your car fixed at this dealership is extremely easy. Drop off the car, eat donuts in the waiting room and 10 mins later the car is fixed…boom! Or they give you a rental car and fix it over a few days. Never had a bad experience doing business with these folks. My salesman was Jack Whitmire over at the Mazda and he’s a great guy! I would highly recommend checking this place out if you’re buying a car.
Stevenson Hendrick is the only dealership I have been too
Stevenson Hendrick is the only dealership I have been too that doesn’t give me a headache. Specifically the Stevenson Hendrick mazda in Wilmington nc. The salesman are great. They let you test drive as many cars as you want and don’t immediately hassle you to buy the car right after you drive it. I have bought 2 cars from the dealership and I am never let down by their amazing customer service. Also getting your car fixed at this dealership is extremely easy. Drop off the car, eat donuts in the waiting room and 10 mins later the car is fixed…boom! Or they give you a rental car and fix it over a few days. Never had a bad experience doing business with these folks. My salesman was Jack Whitmire over at the Mazda and he’s a great guy! I would highly recommend checking this place out if you’re buying a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt, thank you so much for such a glowing review about Stevenson Hendrick Mazda, Jack, & our Service Team! We are happy to hear that you have been satisfied with all of your visits with us and that you don't feel pressured or stressed when you are with us. We strive to make all our customers feel like family and we want everyone to have a memorial car buying experience! We appreciate your continued business and we look forward to welcoming you back again in the future! :)
We had a great experience overall.
We had a great experience overall. The salesman was friendly and very knowledgeable about our specific car and the industry in general. We would definitely come back again.
We had a great experience overall.
We had a great experience overall. The salesman was friendly and very knowledgeable about our specific car and the industry in general. We would definitely come back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeff, thank you so much for sharing your experience with us about Alex Thorpe and our team! We are happy to hear that you found Alex to be friendly and knowledgeable. We hope you enjoy your new car and we look forward to welcoming you back again!
Greeted and treated with smiles and genuine friendliness.
Greeted and treated with smiles and genuine friendliness. Inquired about a single vehicle and was allowed to take my time inspecting and looking over said vehicle. Was able to drive vehicle and then made an offer that I felt was fair , respectful and reasonable. Lauren my salesperson was very informative, kind and ran my offer buy her sales manager. They accepted my offer and took care of all the out of state registration requirements, paperwork and kept the entire process swift and comfortable. I wish all my car buying experiences were this enjoyable and memorable. I am glad that I stopped and found my new favorite car. 100% happy.
Greeted and treated with smiles and genuine friendliness.
Greeted and treated with smiles and genuine friendliness. Inquired about a single vehicle and was allowed to take my time inspecting and looking over said vehicle. Was able to drive vehicle and then made an offer that I felt was fair , respectful and reasonable. Lauren my salesperson was very informative, kind and ran my offer buy her sales manager. They accepted my offer and took care of all the out of state registration requirements, paperwork and kept the entire process swift and comfortable. I wish all my car buying experiences were this enjoyable and memorable. I am glad that I stopped and found my new favorite car. 100% happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, thank you so much for sharing with us your experience with Lauren and our team! We are happy to hear that you were welcomed with smiles and friendliness and that your car buying experiences was enjoyable & memorable! We strive to make our customers feel like they are family! We are so excited that you love your new favorite car! We look forward to welcoming you back again in the future! :)
Clean and friendly environment.
Clean and friendly environment. They seem to really care for the brand name that they carry in Mazda
Clean and friendly environment.
Clean and friendly environment. They seem to really care for the brand name that they carry in Mazda
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Matt, thank you for sharing your experience with us about Alex L. and our team! We are happy to hear that you found our team and dealership to be clean and friendly. We do love Mazda and we strive to make our customers feel like family! We hope you enjoy your vehicle and we look forward to welcoming you back in the future! :)
I recently purchased a Mazda CX 30 2.
I recently purchased a Mazda CX 30 2.5 Select Sport from Laci at the Mazda dealership. I couldn’t be happier with the purchase. Laci and the team at Mazda were very patient and displayed excellent customer service!
I recently purchased a Mazda CX 30 2.
I recently purchased a Mazda CX 30 2.5 Select Sport from Laci at the Mazda dealership. I couldn’t be happier with the purchase. Laci and the team at Mazda were very patient and displayed excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trevor, thank you so much for sharing your experience with us about Laci! We are happy to hear that your found Laci and our team to be patient and to have excellent customer service! We hope you enjoy your CX-30 and we look forward to welcoming you back in the future! :)
By far the best experience I’ve had in buying a car.
By far the best experience I’ve had in buying a car. Hassle free. Thanks!
By far the best experience I’ve had in buying a car.
By far the best experience I’ve had in buying a car. Hassle free. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wayne, thank you so much for sharing with us your experience with Laci and our team! We are so happy you had the best car buying experience with Laci! We hope you enjoy your new vehicle and we look forward to welcoming you back in the future! :)