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Stevens Creek INFINITI

(32 reviews)
Sales hours: 8:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 8:00am–8:00pm Closed

Inventory

About our dealership

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Committed to Customer Satisfaction

Service center

Phone number (408) 264-9999

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek INFINITI from DealerRater.

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Dishonest shady crooks who have no respect for their

Dishonest shady crooks who have no respect for their customers, 7000$ to repair a damaged truck, and when the warranty company trys to contact the dealership apparently the guy who handles the warranty stuff at the dealership got fired, so instead of reimbursing my for the 2000$ rental truck bill i have now and making it right they start lying to me, dodging my calls or just flat out hanging up on me when i call

Dishonest shady crooks who have no respect for their

Dishonest shady crooks who have no respect for their customers, 7000$ to repair a damaged truck, and when the warranty company trys to contact the dealership apparently the guy who handles the warranty stuff at the dealership got fired, so instead of reimbursing my for the 2000$ rental truck bill i have now and making it right they start lying to me, dodging my calls or just flat out hanging up on me when i call

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Absolutely great experience buying my pre-owned car from

Absolutely great experience buying my pre-owned car from this dealership. Everyone was very helpful all the way thru the process. I have recommended my friends and family members to buy their next car from here.

Absolutely great experience buying my pre-owned car from

Absolutely great experience buying my pre-owned car from this dealership. Everyone was very helpful all the way thru the process. I have recommended my friends and family members to buy their next car from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team to work with, mike Salemi and Chasity they

Great team to work with, mike Salemi and Chasity they went beyond our expectations and make the deal we wanted, I recommend you guys to all my friends co-workers and relatives.

Great team to work with, mike Salemi and Chasity they

Great team to work with, mike Salemi and Chasity they went beyond our expectations and make the deal we wanted, I recommend you guys to all my friends co-workers and relatives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership ever, not a single car on their lot has a

Best dealership ever, not a single car on their lot has a bad carfax and they treat you with the upmost respect

Best dealership ever, not a single car on their lot has a

Best dealership ever, not a single car on their lot has a bad carfax and they treat you with the upmost respect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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STAY AWAY FROM this dealer, they are a FRAUD!

STAY AWAY FROM this dealer, they are a FRAUD! Terrible service experience! ! Especially OMID the GM and DAVID SOLORZANO from the finance department. I live about 6 hours away, in Southern CA. I bought a car from them signed a contract, paid them $10,000 for down payment. When my transportation department got they, they refused to released the car for some bogus reason . They wanted me to signed another contract with a different lender so they can make more money. Mind me, I had already signed one, they had the money in hand. The car didn’t belong to them anymore. I am now filing a lawsuit/complaint against them. Save your self some peace of mind and stay away from these thieves! LESS

STAY AWAY FROM this dealer, they are a FRAUD!

STAY AWAY FROM this dealer, they are a FRAUD! Terrible service experience! ! Especially OMID the GM and DAVID SOLORZANO from the finance department. I live about 6 hours away, in Southern CA. I bought a car from them signed a contract, paid them $10,000 for down payment. When my transportation department got they, they refused to released the car for some bogus reason . They wanted me to signed another contract with a different lender so they can make more money. Mind me, I had already signed one, they had the money in hand. The car didn’t belong to them anymore. I am now filing a lawsuit/complaint against them. Save your self some peace of mind and stay away from these thieves! LESS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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STAY AWAY FROM this dealer, they are a FRAUD!

STAY AWAY FROM this dealer, they are a FRAUD!! Especially OMID the GM and DAVID SOLORZANO from the finance department. I live about 6 hours away, in Southern CA. I bought a car from them signed a contract, paid them $10,000 for down payment. When my transportation department got they, they refused to released the car for some bogus reason . They wanted me to signed another contract with a different lender so they can make more money. Mind me, I had already signed one, they had the money in hand. The car didn’t belong to them anymore. I am now filing a lawsuit/complaint against them. Save your self some peace of mind and stay away from these thieves!

STAY AWAY FROM this dealer, they are a FRAUD!

STAY AWAY FROM this dealer, they are a FRAUD!! Especially OMID the GM and DAVID SOLORZANO from the finance department. I live about 6 hours away, in Southern CA. I bought a car from them signed a contract, paid them $10,000 for down payment. When my transportation department got they, they refused to released the car for some bogus reason . They wanted me to signed another contract with a different lender so they can make more money. Mind me, I had already signed one, they had the money in hand. The car didn’t belong to them anymore. I am now filing a lawsuit/complaint against them. Save your self some peace of mind and stay away from these thieves!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Had a super easy sales experience with Pasha.

Had a super easy sales experience with Pasha. He made things real easy for us. Drove down and bought the car in less than 2 hours. Pasha was awesome

Had a super easy sales experience with Pasha.

Had a super easy sales experience with Pasha. He made things real easy for us. Drove down and bought the car in less than 2 hours. Pasha was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Horrible service experience .

Horrible service experience . Sales team filling in for service and rude manager . Added random service charges on the fly . On the top of it , they started changing 3% credit card processing fees.

Horrible service experience .

Horrible service experience . Sales team filling in for service and rude manager . Added random service charges on the fly . On the top of it , they started changing 3% credit card processing fees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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DO NOT BUY A CAR FROM THIS DEALER AT ALL.

DO NOT BUY A CAR FROM THIS DEALER AT ALL. They are DISHONEST, and they commit FRAUD!!!! I am openning a massive case against them and bringing in all the people who wrote bad reviews against them. They sold me a car as a clean car. However, I found out it is a damaged car (Frame Damage, Fender Damage, and Driver Side door Damage). They need to be punished by me and many other unhappy customers by informing everyone that this dealership must lose its license, get reported to all the reviewing sites, Attorney General Office, BBB, and many other branches of government that can stop these people and owners/managers in order to bring the justice to people like me.

DO NOT BUY A CAR FROM THIS DEALER AT ALL.

DO NOT BUY A CAR FROM THIS DEALER AT ALL. They are DISHONEST, and they commit FRAUD!!!! I am openning a massive case against them and bringing in all the people who wrote bad reviews against them. They sold me a car as a clean car. However, I found out it is a damaged car (Frame Damage, Fender Damage, and Driver Side door Damage). They need to be punished by me and many other unhappy customers by informing everyone that this dealership must lose its license, get reported to all the reviewing sites, Attorney General Office, BBB, and many other branches of government that can stop these people and owners/managers in order to bring the justice to people like me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Guillermo was super helpful through the whole process of

Guillermo was super helpful through the whole process of getting a car! it was a smooth and efficient experience. Guillermo also went above and beyond to stay in touch the next day too. would definitely recommend him if you want great customer service and the possibility of getting a car quickly!

Guillermo was super helpful through the whole process of

Guillermo was super helpful through the whole process of getting a car! it was a smooth and efficient experience. Guillermo also went above and beyond to stay in touch the next day too. would definitely recommend him if you want great customer service and the possibility of getting a car quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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