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Reviews
I’m especially driving a 100 mile each direction to this location in order to service my Mazda CX50 hybrid due to the EXCELLENT service all around. Runs on time as estimated. Every one at the service department is polite, smiley, kind and patient to provide answers to any question. And all of that is operating as a Swiss clock under an extremely knowledgeable and wonderful service manager, Mr. Shields, who deserves the credit for having such a well run department! While your vehicle is being serviced you can enjoy a hot/cold beverage and a snack in a devoted area. Super satisfied!
I’m especially driving a 100 mile each direction to this location in order to service my Mazda CX50 hybrid due to the EXCELLENT service all around. Runs on time as estimated. Every one at the service department is polite, smiley, kind and patient to provide answers to any question. And all of that is operating as a Swiss clock under an extremely knowledgeable and wonderful service manager, Mr. Shields, who deserves the credit for having such a well run department! While your vehicle is being serviced you can enjoy a hot/cold beverage and a snack in a devoted area. Super satisfied!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're truly honored that you travel such a long distance to service your Mazda CX-50 Hybrid with Mazda Roseville! We're so happy to hear that our team consistently provide the care you deserve. Thank you for trusting Mazda Roseville with your vehicle. We truly appreciate your continued support and we look forward to seeing you again.
I really don’t like this part of your survey. You should reconsider this part.
I really don’t like this part of your survey. You should reconsider this part.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We appreciate you taking the time to let us know how you feel about this part of the survey. We value your input and will make sure your feedback is shared for consideration. Thank you for choosing Mazda Roseville.
I’d like to take a moment to recognize Garrett for the exceptional customer service he has provided throughout our Mazda experience. This is our 10th Mazda from Garrett, which speaks volumes about the trust and confidence we have in him. Garrett consistently demonstrates reliability, honesty, transparency, and integrity. He is trustworthy, knowledgeable, and always makes the the process comfortable and straightforward. We never feel pressured, and we know we can count on him to be upfront and genuinely look out for our best interests. Thank you, Garrett, for your exceptional service. Mazda is fortunate to have someone like you representing the brand.
I’d like to take a moment to recognize Garrett for the exceptional customer service he has provided throughout our Mazda experience. This is our 10th Mazda from Garrett, which speaks volumes about the trust and confidence we have in him. Garrett consistently demonstrates reliability, honesty, transparency, and integrity. He is trustworthy, knowledgeable, and always makes the the process comfortable and straightforward. We never feel pressured, and we know we can count on him to be upfront and genuinely look out for our best interests. Thank you, Garrett, for your exceptional service. Mazda is fortunate to have someone like you representing the brand.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing such a heartfelt review! We're truly honored to know Garrett has earned your trust through 10 Mazda purchases. His honesty, transparency, knowledge, and commitment to a no-pressure experience are exactly what we strive for. Thank you for your continued loyalty to Mazda Roseville and for recognizing Garrett, we're incredibly grateful to have you as part of our Mazda family!
During the process of buying my 2026 Mazda CX-50 Hybrid at Mazda Roseville. I was helped along the process by Garrett Oxnaes. He was extremely knowledgeable and friendly. I ended up having to wait a day for the vehicle color that I wanted, but it was a fairly quick process from start to finish. I am very happy I chose this dealership!
During the process of buying my 2026 Mazda CX-50 Hybrid at Mazda Roseville. I was helped along the process by Garrett Oxnaes. He was extremely knowledgeable and friendly. I ended up having to wait a day for the vehicle color that I wanted, but it was a fairly quick process from start to finish. I am very happy I chose this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear Garrett made your purchase of the 2026 Mazda CX-50 Hybrid such a positive experience! We're glad his knowledge and friendly approach helped make the process smooth, even with the extra wait for your preferred color. Thank you for choosing Mazda Roseville!
Thank you! I appreciate the excellent service and assistance I received. Garrett provided excellent support and outstanding customer service throughout my experience. He was helpful, professional, knowledgeable, and made sure all of my questions were answered. I truly appreciate his support and the great customer service he provided. Thank you, Garrett, for making the experience smooth and enjoyable!
Thank you! I appreciate the excellent service and assistance I received. Garrett provided excellent support and outstanding customer service throughout my experience. He was helpful, professional, knowledgeable, and made sure all of my questions were answered. I truly appreciate his support and the great customer service he provided. Thank you, Garrett, for making the experience smooth and enjoyable!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear Garrett made your experience smooth and enjoyable! We're glad he helped ensure all your questions were answered and that you felt well supported throughout the process. Thank you for choosing Mazda Roseville. We look forward to seeing you again!
The staff was very helpful and seemed to actually care about your experience with buying
The staff was very helpful and seemed to actually care about your experience with buying
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear you felt well taken care of throughout the process. Thank you for choosing Mazda Roseville!
Buying a car is rarely an stress-free experience, but working with Garrett at Mazda Roseville completely changed the game. From start to finish, he was kind, patient, authentic and exceptionally transparent. He was incredibly communicative and never made me feel pressured or rushed into a decision. Garrett went above and beyond pulling off miracles and was completely honest and clear about the OTD purchase price and what was covered under the warranties, so there were zero hidden surprises. Finding a car salesman with this level of honesty and customer care is rare. It was truly a pleasure working with him. If you or your loved ones are looking to buy a vehicle, I cannot recommend Garrett highly enough!
Buying a car is rarely an stress-free experience, but working with Garrett at Mazda Roseville completely changed the game. From start to finish, he was kind, patient, authentic and exceptionally transparent. He was incredibly communicative and never made me feel pressured or rushed into a decision. Garrett went above and beyond pulling off miracles and was completely honest and clear about the OTD purchase price and what was covered under the warranties, so there were zero hidden surprises. Finding a car salesman with this level of honesty and customer care is rare. It was truly a pleasure working with him. If you or your loved ones are looking to buy a vehicle, I cannot recommend Garrett highly enough!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing such a thoughtful review! We're thrilled to hear Garrett made your car-buying experience stress-free, transparent, and enjoyable. His commitment to honest communication and a no-pressure approach is exactly the kind of customer care we strive for. Thank you for choosing Mazda Roseville and for your wonderful recommendation.
Courteous, efficient n, responsive. Returned vehicle as soon as possible Staff, Dylan in particular, was very helpful
Courteous, efficient n, responsive. Returned vehicle as soon as possible Staff, Dylan in particular, was very helpful
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- 4.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear Dylan and our team provided courteous, efficient, and responsive service! We're happy we could get your vehicle back to you as quickly as possible and that Dylan was especially helpful throughout your visit. Thank you for choosing Mazda Roseville!
Garrett was very friendly and made the whole process easy. We were able to get the car for a reasonable price, market valued, and didn’t feel any pressure to purchase.
Garrett was very friendly and made the whole process easy. We were able to get the car for a reasonable price, market valued, and didn’t feel any pressure to purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear Garrett made your car-buying experience easy and comfortable! We're happy his friendly, no-pressure approach helped you feel confident in your purchase and find a deal that worked for you. Thank you for choosing Mazda Roseville, we truly appreciate your kind words and support!
Garrett was really friendly and no pressure at all from him, was able to get me a good deal on the car and just made the whole process as hassle free as possible
Garrett was really friendly and no pressure at all from him, was able to get me a good deal on the car and just made the whole process as hassle free as possible
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear Garrett made your car-buying experience so easy and comfortable! Thank you for choosing Mazda Roseville, we truly appreciate your kind words and recommendation.