SouthWest Chrysler Dodge Jeep RAM

John Carroll helped me buy my third Jeep (my second Rubicon) and my first Gladiator. My Jeep Rubicon Gladiator had an upgraded bumper with winch and lights, great off road wheels and tires and yes a two inch lift. All saving me the time and effort, exactly what I wanted. Additionally, my trade in brought more than I expected.

Matthew and the guys…. Were amazing !!!!! We def recommend them!!!!!! We def be back for our next vehicle

Hands down the best around! They made my experience of purchasing my first vehicle better than any other dealership I visited before them. They genuinely take the time to HELP YOU, no matter how long the process. Don’t see myself buying from anyone else!

Ask for Angie she did a good job selling us the new Ram 2500,the service department and financing did a good job also. The sales manger was good to work with. Clean dealership nice showroom. Thanks Rod

Had an awesome experience buying my vehicle. Angie Campos was very easy to work with and made the transaction fast and simple. The finance dept was awesome as well! Highly recommend

Awesome experience from start to finish. The staff was friendly and very helpful. Matthew was very responsive to my inquiries.

Our experience with Southwest was phenomenal today. An experience that caught us saying “did that just happen”?! We walked in to sell our car, and walked out with our new Ram, my goal pick up. Staff worked with us, knew our needs and delivered. All we can say is THANKS!

Saw a truck I’d like on their website. Had several communications with Andrea. On the day I was able to visit, I got an email about another truck they just got in. I ended up buying the second vehicle. I got financed with the down payment and monthly payments I could afford. They were great to work with and I’d buy from them again.

I ordered a new 2022 Ram 3500 MegaCab Limited to replace the identical 2019 Ram 3500 Limited that I traded in. The truck arrived and I was told to come pick it up. I owed nothing on my trade and the new truck was over $88,000 plus the T's. There was a $20,000.00 difference in which I wrote out a check only to be told I needed to go to my bank to get a Cashier's check. Stunned after being a multiple truck purchaser over the years from Southwest CDJR, I asked to wire the money, in which I was told they had to have my banker call and would not give an individual those instructions. After a cell phone discussion with a Southwest CDJR principal after I left, he apologized and told me he would handle it and they would run the check I left. His son Stephen Gilchrist called me back confirmed they had been burned and asked for a wire negating the other principals apology and had a staff member send those to me via email. All in all, who walks in with a clear title to a $60,000.00 trade-in value truck and then writes a hot check. I sent the wire request to my bank tonight and I am over-nighting the trade-in title to the 2019 as promised to be done. I was treated like a criminal and will never return much less refer another sole to any of their stores. The sales staff Kevin Vines and David Brooks had their hands tied and actually did a good job through delivery. Everything was fine till the complete and utter lack of trust was displayed treating me like a criminal because of the fact they said they'd been "burned before" by a criminal posing as a client. Stephen Gilchrist, the dealership owner didn't care about a client's feelings or obviously whether a buyer ever returns.

Went to this place on Saturday to look at a Jeep Cherokee L. I had already looked at a couple of places and had a good idea what I wanted and what my trade in was worth. Found a new Jeep I liked with a reasonable price. Decided to go ahead and look at the numbers. The salesman was great to work with as well as the internet person I had talked to. The salesman came back with my trade in value and it was a joke. They offered $35,000 for my trade in, which was $6000 less than anyone else had offered and $5500 less than what CarMax had offered to just buy the vehicle outright. It was also $9900 less than average trade in on KBB. I obviously told them no thank you. Then another person (sales manager maybe?) came out and ask me what I wanted out of the trade in. I told him the best offer I had, he proceeded to laugh at me and tell me that was a gift and said if it was true I better hurry and go take it. Which I did, I drove to the other dealer and made the deal and have a nice Cherokee L setting in my driveway. And the payment is $170 less a month that what their offer would have been even though I chose a slightly more expensive option package. If you choose to go to this dealer make sure you know what your trade in is worth before you go there. I would NOT rely on them giving you a honest number on their own.