Hicks Family Subaru

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(4 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(4 reviews)

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4.0

Hicks Family Subaru

I recently bought a Forester and Lulu was my sales associate and she was wonderful! We spent multiple hours over a couple of days together, and she was incredible. She went out of her way to make sure I got exactly what I wanted, and she was extremely personable, knowledgeable, and truly a pleasure. I would recommend her to anyone!

4.0

Hicks Family Subaru

I recently bought a Forester and Lulu was my sales associate and she was wonderful! We spent multiple hours over a couple of days together, and she was incredible. She went out of her way to make sure I got exactly what I wanted, and she was extremely personable, knowledgeable, and truly a pleasure. I would recommend her to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Knowable Sales Woman

Lulu knows her product. This is the second Outback I’ve bought from this company and because of Lulu’s knowledge I was a more informed buyer. She represents Hicks Auto as if it were her owner company. She even brought a car to our house which gave us her undivided attention. Kelly was very helpful with all the paper work upon closing.

4.0

Knowable Sales Woman

Lulu knows her product. This is the second Outback I’ve bought from this company and because of Lulu’s knowledge I was a more informed buyer. She represents Hicks Auto as if it were her owner company. She even brought a car to our house which gave us her undivided attention. Kelly was very helpful with all the paper work upon closing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2.0

Great sales men bad financial manager

Jason was awesome, he knows his stuff. He explains everything very well, he did a great job. The finance manager will give your financial report to anyone and to other dealerships. She is very unprofessional, I do not recommend her or to trust her with private information.

2.0

Great sales men bad financial manager

Jason was awesome, he knows his stuff. He explains everything very well, he did a great job. The finance manager will give your financial report to anyone and to other dealerships. She is very unprofessional, I do not recommend her or to trust her with private information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Great buying experience

I purchased a 2022 Outback and the experience was great. Jason Rangel - Sales Consultant and Kelly - Business Manager were professional and helpful. No pressure sales here. I'll definitely do business with these folks in the future.

5.0

Great buying experience

I purchased a 2022 Outback and the experience was great. Jason Rangel - Sales Consultant and Kelly - Business Manager were professional and helpful. No pressure sales here. I'll definitely do business with these folks in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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