Reviews
I was very impressed with my salesman Trey and his
I was very impressed with my salesman Trey and his manager. Also the service department folks have all been very professional and helpful. A great overall experience.
I was very impressed with my salesman Trey and his
I was very impressed with my salesman Trey and his manager. Also the service department folks have all been very professional and helpful. A great overall experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My third Subaru from this dealer the Sales (Lulu)and
My third Subaru from this dealer the Sales (Lulu)and Service (Clint) representatives are knowledgeable, informative, and accommodating. Perfect mix of support and understanding. No pressure, relaxed professionalism. When it’s time, I’ll be back for my fourth purchase. If you are in the market stop in. You won’t be disappointed!
My third Subaru from this dealer the Sales (Lulu)and
My third Subaru from this dealer the Sales (Lulu)and Service (Clint) representatives are knowledgeable, informative, and accommodating. Perfect mix of support and understanding. No pressure, relaxed professionalism. When it’s time, I’ll be back for my fourth purchase. If you are in the market stop in. You won’t be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I recently took my Subaru in for a service recall.
I recently took my Subaru in for a service recall. The Service department staff went above and beyond to keep me informed on what was being done and what they found during my vehicle inspection that needed to be fixed. I highly recommend this dealers for their repair service. Visanne was professional and knowledgeable and kept my informed every step of the way.
I recently took my Subaru in for a service recall.
I recently took my Subaru in for a service recall. The Service department staff went above and beyond to keep me informed on what was being done and what they found during my vehicle inspection that needed to be fixed. I highly recommend this dealers for their repair service. Visanne was professional and knowledgeable and kept my informed every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Really good service very friendly staff and good
Really good service very friendly staff and good inventory to choose from. Highly recommend Hicks Family Subaru.
Really good service very friendly staff and good
Really good service very friendly staff and good inventory to choose from. Highly recommend Hicks Family Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was kept up with My car problems in a timely manner.
I was kept up with My car problems in a timely manner. I received calls from Alex and was updated daily
I was kept up with My car problems in a timely manner.
I was kept up with My car problems in a timely manner. I received calls from Alex and was updated daily
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Service Advisor Visanne, facilitated the battery
The Service Advisor Visanne, facilitated the battery replacement waranty of my 2024 Subaru Forester. Visanne was knowledgeable, kind and understanding throughout the whole process of getting the warranty service completed. Visanne also arranged for driving my car back to the residence. The car was clean and in great condition after the recommended warranty service.
The Service Advisor Visanne, facilitated the battery
The Service Advisor Visanne, facilitated the battery replacement waranty of my 2024 Subaru Forester. Visanne was knowledgeable, kind and understanding throughout the whole process of getting the warranty service completed. Visanne also arranged for driving my car back to the residence. The car was clean and in great condition after the recommended warranty service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My sales representative, Lulu, always greets me, refers
My sales representative, Lulu, always greets me, refers to me by my name, asks how I am doing and can she help me. I had brought my Outback in for service. My service rep. Joseph, always greets me too and takes care of any situation which is going on with my Outback. All of the staff are very friendly and helpful. Thank you for having such a great dealership and such wonderful people working for you! I love my Outback! Thank you, Marleen Truesdell, Portland, Texas
My sales representative, Lulu, always greets me, refers
My sales representative, Lulu, always greets me, refers to me by my name, asks how I am doing and can she help me. I had brought my Outback in for service. My service rep. Joseph, always greets me too and takes care of any situation which is going on with my Outback. All of the staff are very friendly and helpful. Thank you for having such a great dealership and such wonderful people working for you! I love my Outback! Thank you, Marleen Truesdell, Portland, Texas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service writers, all dealerships ought to be as
Great service writers, all dealerships ought to be as blessed as Hicks Subaru and have such a good bunch of people working for them……
Great service writers, all dealerships ought to be as
Great service writers, all dealerships ought to be as blessed as Hicks Subaru and have such a good bunch of people working for them……
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly environment great expierence bought outback and
Friendly environment great expierence bought outback and Forester. Would recommend to other family members who need cars.
Friendly environment great expierence bought outback and
Friendly environment great expierence bought outback and Forester. Would recommend to other family members who need cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hicks Family Subaru was a great place to look at and
Hicks Family Subaru was a great place to look at and purchase a new car. The salesman was not pushy and let us leisurely look at the vehicle we were interested in. She seemed quite knowledgeable on the models we were concerned about. We appreciate that she let us take our time to evaluate and ponder a few days on a decision. Anyone would be well served at this dealership.
Hicks Family Subaru was a great place to look at and
Hicks Family Subaru was a great place to look at and purchase a new car. The salesman was not pushy and let us leisurely look at the vehicle we were interested in. She seemed quite knowledgeable on the models we were concerned about. We appreciate that she let us take our time to evaluate and ponder a few days on a decision. Anyone would be well served at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
