Germain Subaru of Columbus

4.7
(201 reviews)
Visit Germain Subaru of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–4:00pm
Tuesday 9:00am–6:00pm 8:00am–4:00pm
Wednesday 9:00am–6:00pm 8:00am–4:00pm
Thursday 9:00am–6:00pm 8:00am–4:00pm
Friday 9:00am–6:00pm 8:00am–4:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (614) 465-4128 (614) 465-4128
Used (614) 465-4134 (614) 465-4134
Service (614) 465-4164 (614) 465-4164

Inventory

See all 185 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.

Service center

Phone number (614) 465-4164

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.7
(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

They were very curious and kind.

They were very curious and kind. Had a very good attitude up bet about our concerns on how to get started in our new car.

5.0

They were very curious and kind.

They were very curious and kind. Had a very good attitude up bet about our concerns on how to get started in our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team at Germain Subaru of Columbus was able to address your concerns and help you get started with your new car. Thanks for sharing this positive review!

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5.0

They are always polite and professional.

They are always polite and professional. They explain everything very well. I would and have recommended them.

5.0

They are always polite and professional.

They are always polite and professional. They explain everything very well. I would and have recommended them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

This dealership really knows how to treat their customers

This dealership really knows how to treat their customers right. From the first phone call, to meeting the salesman , the test drive, and then the buying process, the folks who work there are all top-notch! We were very impressed, and loved the whole process. I would like to give a big shout-out to : Aaron W., Phil S., and Matthew Y. We purchased a used car off of the lot, and every one of these folks treated us like we were buying a new car !

5.0

This dealership really knows how to treat their customers

This dealership really knows how to treat their customers right. From the first phone call, to meeting the salesman , the test drive, and then the buying process, the folks who work there are all top-notch! We were very impressed, and loved the whole process. I would like to give a big shout-out to : Aaron W., Phil S., and Matthew Y. We purchased a used car off of the lot, and every one of these folks treated us like we were buying a new car !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, we're delighted to know you had such a positive experience at Germain Subaru of Columbus. It's great that Aaron, Phil, and Matthew made your used car purchase feel just as special as buying a new one! Thanks for the shout-out!

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1.0

Haven't been to this dealership.

Haven't been to this dealership. When I try to go meet for a test drive, the vehicle has been sold although it is showing still available in your ad.

1.0

Haven't been to this dealership.

Haven't been to this dealership. When I try to go meet for a test drive, the vehicle has been sold although it is showing still available in your ad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Maddie, I apologize for the confusion regarding vehicle availability. We make every effort to keep our online inventory up to date. All sold cars are removed from our online inventory at the end of every day, if not sooner. With us pricing our cars as aggressively as we do, they move quickly. If there is a certain vehicle you are interested in, please let us know, and we'd be happy to keep an eye out for you. Thank you, Richard Montgomery, General Manager | 614-347-6452 | rmontgomery@germain.com

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5.0

Service on my WRX was quick and excellent as always.

Service on my WRX was quick and excellent as always. Purchased the car new in 2017 and only have it serviced there. Chad is Great!

5.0

Service on my WRX was quick and excellent as always.

Service on my WRX was quick and excellent as always. Purchased the car new in 2017 and only have it serviced there. Chad is Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chris, it's great to know that you've had consistently excellent service with us at Germain Subaru of Columbus. We'll pass your compliments on to Chad! Thanks for sticking with us since 2017.

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5.0

I worked with Sales manager Clayton Hill and Jamal.

I worked with Sales manager Clayton Hill and Jamal. I was treated like family! I would recommend this dealership and these two guys to anyone that wants a great deal and treated very well.

5.0

I worked with Sales manager Clayton Hill and Jamal.

I worked with Sales manager Clayton Hill and Jamal. I was treated like family! I would recommend this dealership and these two guys to anyone that wants a great deal and treated very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Clayton and Jamal made you feel like part of the family at Germain Subaru of Columbus! Thanks for recommending us, we appreciate your support.

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5.0

I have been dealing with this company every since they

I have been dealing with this company every since they took over after Hatfield's sold it.. I also previously dealt with them with another automobile in the past.

5.0

I have been dealing with this company every since they

I have been dealing with this company every since they took over after Hatfield's sold it.. I also previously dealt with them with another automobile in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Judy, it's great to know you've had positive experiences with us at Germain Subaru of Columbus over the years. We appreciate your continued support!

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5.0

Nick and his co workers went the extra mile to help me

Nick and his co workers went the extra mile to help me replace my totaled car. It was clear that they actually cared about helping and not just selling a car.

5.0

Nick and his co workers went the extra mile to help me

Nick and his co workers went the extra mile to help me replace my totaled car. It was clear that they actually cared about helping and not just selling a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chad, we're so glad to know that Nick and our team at Germain Subaru of Columbus were able to assist you during such a challenging time. We appreciate your kind words and are here for any future needs!

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5.0

Nicholas , Larry, Matt and Rich went above and beyond to

Nicholas , Larry, Matt and Rich went above and beyond to help me replace my totaled Subaru with one just like it.

5.0

Nicholas , Larry, Matt and Rich went above and beyond to

Nicholas , Larry, Matt and Rich went above and beyond to help me replace my totaled Subaru with one just like it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chad, it's great to know that Nicholas, Larry, Matt, and Rich were able to assist you in finding a replacement for your Subaru at Germain Subaru of Columbus. We're here if you need anything else!

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5.0

The staff was very friendly and knowledgeable about their

The staff was very friendly and knowledgeable about their cars for sale. They were not too pushy about making a sale. When I had a issue they went out of their way to make it right.

5.0

The staff was very friendly and knowledgeable about their

The staff was very friendly and knowledgeable about their cars for sale. They were not too pushy about making a sale. When I had a issue they went out of their way to make it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, it's great to know that our team at Germain Subaru of Columbus was able to provide you with a positive experience. We always aim for customer satisfaction and we're glad we could resolve your issue. Thanks for the review!

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