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Germain Subaru of Columbus

(307 reviews)
Visit Germain Subaru of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–4:00pm
Tuesday 9:00am–6:00pm 8:00am–4:00pm
Wednesday 9:00am–6:00pm 8:00am–4:00pm
Thursday 9:00am–6:00pm 8:00am–4:00pm
Friday 9:00am–6:00pm 8:00am–4:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 465-4128 (614) 465-4128
Used (614) 465-4134 (614) 465-4134
Service (614) 465-4164 (614) 465-4164

Inventory

See all 217 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
Welcome to Germain Subaru of Columbus When you visit our Subaru dealership in Columbus, OH, you can shop confidently, knowing we have your best interest at heart. At Germain Subaru of Columbus, our dealership family aims to serve your family with reliable vehicles, flexible programs, and more.

Service center

Phone number (614) 465-4164

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Aaron in service made my first time Subaru maintenance

Aaron in service made my first time Subaru maintenance experience stress free. He was friendly and did a great job explaining the process all along the way.

Aaron in service made my first time Subaru maintenance

Aaron in service made my first time Subaru maintenance experience stress free. He was friendly and did a great job explaining the process all along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Aaron made your first Subaru maintenance experience stress-free at Germain Subaru of Columbus. Our team is committed to providing clear communication and friendly service, so it's great to know we hit the mark!

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Great fast friendly service.

Great fast friendly service. Professional and not pushy. Clay listened to our preferences and what we wanted and we was able to drive away with a new car under 2hrs.

Great fast friendly service.

Great fast friendly service. Professional and not pushy. Clay listened to our preferences and what we wanted and we was able to drive away with a new car under 2hrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Germain Subaru of Columbus! We're delighted to hear that Clay provided professional and efficient service, helping you drive away in a new car so quickly. Enjoy the ride!

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We had a very good time working with this service

We had a very good time working with this service manager. At the Germain dealership.

We had a very good time working with this service

We had a very good time working with this service manager. At the Germain dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Russell, for stopping by to leave Germain Subaru of Columbus a wonderful review!

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The people here are always friendly and polite.

The people here are always friendly and polite. The facility is clean and bright. I waited during my vehicles service.

The people here are always friendly and polite.

The people here are always friendly and polite. The facility is clean and bright. I waited during my vehicles service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brooke, we're delighted to hear that you had a pleasant experience at Germain Subaru of Columbus! Thank you for highlighting our friendly team and clean facility. We appreciate your visit and look forward to serving you again in the future!

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Thank you for the awesome service.

Thank you for the awesome service.Especially Dan in service for taking care of us in a timely manner!! Everyone was friendly and very efficient! Great customer service!!!

Thank you for the awesome service.

Thank you for the awesome service.Especially Dan in service for taking care of us in a timely manner!! Everyone was friendly and very efficient! Great customer service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sue, thank you for the wonderful feedback! We're delighted to hear that Dan and our team at Germain Subaru of Columbus provided efficient and friendly service. We appreciate your support!

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I love this dealership!

I love this dealership!!!They know what they’re doing and are soooo very nice too all there customers. Most of all they do NOT treat their customers like they are not a stupid. they know their job and they explain it to you so you understand what they’re saying I love this Germain Subaru dealership

I love this dealership!

I love this dealership!!!They know what they’re doing and are soooo very nice too all there customers. Most of all they do NOT treat their customers like they are not a stupid. they know their job and they explain it to you so you understand what they’re saying I love this Germain Subaru dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Deb, thank you for the glowing review! We're delighted to hear that our team at Germain Subaru of Columbus provided such a positive experience. We appreciate your support and look forward to serving you again in the future!

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Aaron did a great job helping my wife pick out what which

Aaron did a great job helping my wife pick out what which crosstrek she wanted and explaining all the different packages. Even finding the color she wanted that I don’t care for. Matt the finance man went through all the options available and gave us time to review and explain what each did without being pushy. We even got to talk about the Legos while signing paperwork.

Aaron did a great job helping my wife pick out what which

Aaron did a great job helping my wife pick out what which crosstrek she wanted and explaining all the different packages. Even finding the color she wanted that I don’t care for. Matt the finance man went through all the options available and gave us time to review and explain what each did without being pushy. We even got to talk about the Legos while signing paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hillary, it's wonderful to hear that Aaron and Matt made your experience at Germain Subaru of Columbus enjoyable and informative. We hope you both love the new Subaru Crosstrek!

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Great job, quick service, and great customer service.

Great job, quick service, and great customer service. Always good service and place for service on our Subaru.

Great job, quick service, and great customer service.

Great job, quick service, and great customer service. Always good service and place for service on our Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Subaru of Columbus consistently provides quick and great service. We look forward to serving your Subaru needs in the future!

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Very clean, knowledgeable,helpful and kind people.

Very clean, knowledgeable,helpful and kind people. I did not feel pressured in anyway. Definitely will recommend them.

Very clean, knowledgeable,helpful and kind people.

Very clean, knowledgeable,helpful and kind people. I did not feel pressured in anyway. Definitely will recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a positive experience with our team at Germain Subaru of Columbus! It's great to know that you felt comfortable and well taken care of. Thank you for recommending us!

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It was a good experience with friendly service, a short

It was a good experience with friendly service, a short wait time, and was sent a video overview of the car's state

It was a good experience with friendly service, a short

It was a good experience with friendly service, a short wait time, and was sent a video overview of the car's state

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a positive experience with our friendly service and appreciated the video overview at Germain Subaru of Columbus. Thank you for sharing your feedback!

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See all 307 reviews