Reviews
This dealership and the service writers always take good care of my vehicle. The service writers are always pleasant.
This dealership and the service writers always take good care of my vehicle. The service writers are always pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jessica, thank you for sharing your positive feedback about our team! We look forward to seeing you again at Germain Hyundai! Safe travels!
Grant is a excellent negotiator, considerate not pushy!! I had a great experience got a fine car.
Grant is a excellent negotiator, considerate not pushy!! I had a great experience got a fine car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new ride, Jan! We're so glad you enjoyed working with Grant at Germain Hyundai.
Mazda said This dealer fixed my catalytic converter... and it's only been 2 months and my car is having the same issue again! :(
Mazda said This dealer fixed my catalytic converter... and it's only been 2 months and my car is having the same issue again! :(
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm really sorry to hear you're having repeated issues with your catalytic converter so soon after the repair. That's certainly not the kind of service we aim to provide. I'd like to investigate this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, Chelsea Ratliff - Service Director - (614) 465-4524
The maintenance work on my 2024 Tucson Hybrid was done quickly. The service writer communicated directly with me when the car was ready as I waited at the dealership.
The maintenance work on my 2024 Tucson Hybrid was done quickly. The service writer communicated directly with me when the car was ready as I waited at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for sharing your positive feedback about our service team and their efficiency! We appreciate your business and hope to welcome you back to Germain Hyundai in the future!
Thank you for doing such a great job on my car. You’re such a good dealership to visit.
Thank you for doing such a great job on my car. You’re such a good dealership to visit.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the glowing review, Lisa! We look forward to seeing you next time at Germain Hyundai. Drive safe!
It’s such a great dealership for me to go into. I appreciate all the people that help me and work with me. I recommend that to anyone.
I love the service I get at Hyundai! My Tucson always runs great and TJ and all the people keep me up to date on all my service appts. They are competent and knowledgeable about my vehicle! It makes me feel safe on the road. I’m a single senior and I really need that guarantee when I get behind the wheel! When I’m there everyone is so nice and happy it’s just a great atmosphere to be in a few hours while I wait for my service to get done! Thank you so much for all you do!
I love the service I get at Hyundai! My Tucson always runs great and TJ and all the people keep me up to date on all my service appts. They are competent and knowledgeable about my vehicle! It makes me feel safe on the road. I’m a single senior and I really need that guarantee when I get behind the wheel! When I’m there everyone is so nice and happy it’s just a great atmosphere to be in a few hours while I wait for my service to get done! Thank you so much for all you do!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your review made our day! We’re happy to hear you’re in good hands with TJ and the rest of our team. Thanks for trusting Germain Hyundai with your business. We look forward to your next visit!
Had a great experience. Carl is fantastic. Other than the usual waiting for stuff to happen (usual when buying a car), everything worked out fast.
Had a great experience. Carl is fantastic. Other than the usual waiting for stuff to happen (usual when buying a car), everything worked out fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear Carl took such good care of you! Thank you for choosing Germain Hyundai and for sharing your experience. We hope to see you again down the road!
Great job from Lisa hart and team. They let me early view a car and assisted quickly with getting me out of there to get back to my day!
Great job from Lisa hart and team. They let me early view a car and assisted quickly with getting me out of there to get back to my day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your five-star experience with Lisa and the team! We appreciate your feedback and hope to welcome you back to Germain Hyundai in the future. Take care!
We had a great experience. Lisa and Will were helpful, kind and knowledgeable. Thank you!
We had a great experience. Lisa and Will were helpful, kind and knowledgeable. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jodi, thank you for sharing a great review of Lisa, Will, and Germain Hyundai!
They are Great and will get you the best deal. Talk to CJ, He’s the best!
They are Great and will get you the best deal. Talk to CJ, He’s the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for recommending CJ and Germain Hyundai, Xavier! We appreciate your support. Drive safe!