Reviews
Had to get brakes replaced and they was able to get done
Had to get brakes replaced and they was able to get done in 1 day (not counting the day is was dropped off)
Had to get brakes replaced and they was able to get done
Had to get brakes replaced and they was able to get done in 1 day (not counting the day is was dropped off)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Had a loose battery cable and came in without an
Had a loose battery cable and came in without an appointment. My car was fixed in 20 minutes.
Had a loose battery cable and came in without an
Had a loose battery cable and came in without an appointment. My car was fixed in 20 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to assist you so efficiently here at Germain Hyundai! Thanks for sharing your kind words!
Anastasia is the best!
Anastasia is the best! She goes out of her way to make sure my experience is always amazing. Thankful I got my car at Hyundai on Georgesville Rd!
Anastasia is the best!
Anastasia is the best! She goes out of her way to make sure my experience is always amazing. Thankful I got my car at Hyundai on Georgesville Rd!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kate, we're so glad Anastasia takes such great care of you here at Germain Hyundai! Thank you for trusting us with your business.
Todd Fox was good a getting back to me and the car is
Todd Fox was good a getting back to me and the car is driving great
Todd Fox was good a getting back to me and the car is
Todd Fox was good a getting back to me and the car is driving great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Colin, for the shoutout to Todd from our Germain Hyundai team! We're happy to know you had a great experience.
Jeremy was knowledgeable and very supportive with our
Jeremy was knowledgeable and very supportive with our needs, he made my car shopping experience very pleasant. Thank you Jeromy!
Jeremy was knowledgeable and very supportive with our
Jeremy was knowledgeable and very supportive with our needs, he made my car shopping experience very pleasant. Thank you Jeromy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad to hear Jeremy provided such a supportive and pleasant car shopping experience at Germain Hyundai. Thank you for choosing us and for sharing your feedback!
I do miss the service manager.
I do miss the service manager. John Bricker and needed to find someone new. Tried very hard to make my experience even though I was there all day not of his own. Doing to fix my car and update the computer.
I do miss the service manager.
I do miss the service manager. John Bricker and needed to find someone new. Tried very hard to make my experience even though I was there all day not of his own. Doing to fix my car and update the computer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We will pass along your kind words to John. Your business is appreciated at Germain Hyundai.
Thank you TJ for taking the time to fix the oil issue on
Thank you TJ for taking the time to fix the oil issue on my Hyundai Sonata. The new engine seems to have solved the problem.
Thank you TJ for taking the time to fix the oil issue on
Thank you TJ for taking the time to fix the oil issue on my Hyundai Sonata. The new engine seems to have solved the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Judi, thank you for choosing Germain Hyundai and sharing your experience with TJ! We're so pleased to hear your new engine has solved the problem.
Very detailed and explained all options.
Very detailed and explained all options. Loved the personal service. All the staff was very knowledgeable.
Very detailed and explained all options.
Very detailed and explained all options. Loved the personal service. All the staff was very knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, thank you for sharing your positive feedback about our team! We hope to see you back at Germain Hyundai in the future.
I had the privilege of working with TJ .
I had the privilege of working with TJ . Awesome guy. Actually anyone I dealt with at the service department has been great. I have been going to this dealership for years.
I had the privilege of working with TJ .
I had the privilege of working with TJ . Awesome guy. Actually anyone I dealt with at the service department has been great. I have been going to this dealership for years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathy, thank you for sharing your glowing feedback about TJ and the rest of our team! We appreciate your continued support and look forward to your next visit! -Germain Hyundai
Prompt and knowledgeable service.
Prompt and knowledgeable service. Visit was for part replacement and Ted kept me informed of the process every step of the way.
Prompt and knowledgeable service.
Prompt and knowledgeable service. Visit was for part replacement and Ted kept me informed of the process every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear that you were pleased with Ted's updates throughout the entire process! Thanks for choosing Germain Hyundai!