Reviews
Very impressive the cleanness and prompt service arriving
Very impressive the cleanness and prompt service arriving and departing. Todd answered all my concerns.
Very impressive the cleanness and prompt service arriving
Very impressive the cleanness and prompt service arriving and departing. Todd answered all my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your stellar review of Todd and the team! We truly appreciate your business and hope to see you again at Germain Hyundai.
I appreciate the genuine help & concern given me to
I appreciate the genuine help & concern given me to assure I have a safe secure vehicle to confidently drve in all weather conditions. Gratitude to T.J. for consistent direction through his personal advice to service my vehicle since we first purchased it several years ago. I am grateful to all the service technicians who have done excellent work to keep our car in safe working order, all the friendly greeters, hospitality team & Sandy, who always provides a cheery exit as she processes my payment. The Germain team's personal touch encourages a desire to return for my vehicle's regular service needs. Thanks to the kind scheduler who helped me get a convenient appointment time. With gratitude, I thank You,All! See everyone at the next service appointment!
I appreciate the genuine help & concern given me to
I appreciate the genuine help & concern given me to assure I have a safe secure vehicle to confidently drve in all weather conditions. Gratitude to T.J. for consistent direction through his personal advice to service my vehicle since we first purchased it several years ago. I am grateful to all the service technicians who have done excellent work to keep our car in safe working order, all the friendly greeters, hospitality team & Sandy, who always provides a cheery exit as she processes my payment. The Germain team's personal touch encourages a desire to return for my vehicle's regular service needs. Thanks to the kind scheduler who helped me get a convenient appointment time. With gratitude, I thank You,All! See everyone at the next service appointment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We greatly appreciate your kind words and loyalty! It's wonderful to know our team, especially T.J., has provided consistent support and excellent service over the years. Thank you for choosing Germain Hyundai, and we look forward to seeing you again!
Richard was very honest and fair, and was a pleasure to
Richard was very honest and fair, and was a pleasure to do business with. And the rest of the staff was also very helpful and friendly. Richard doesn't know it but ill only see him in the future as well.
Richard was very honest and fair, and was a pleasure to
Richard was very honest and fair, and was a pleasure to do business with. And the rest of the staff was also very helpful and friendly. Richard doesn't know it but ill only see him in the future as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to know you had such a positive experience with Richard and the rest of our team! Thank you for choosing Germain Hyundai, and we look forward to seeing you again. Safe travels!
This was most pleasant vehicle purchasing experience I
This was most pleasant vehicle purchasing experience I have had! Impressed with no-nonsense pricing & friendly sales & finance staff! Highly recommend
This was most pleasant vehicle purchasing experience I
This was most pleasant vehicle purchasing experience I have had! Impressed with no-nonsense pricing & friendly sales & finance staff! Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patricia, thank you for choosing Germain Hyundai and for sharing your experience! We’re glad it was a smooth, no-nonsense process. We appreciate your recommendation and we’ll see you next time! Safe travels!
Everyone that we worked with was very knowledgeable and
Everyone that we worked with was very knowledgeable and helpful. We never felt pressured to make a purchase.
Everyone that we worked with was very knowledgeable and
Everyone that we worked with was very knowledgeable and helpful. We never felt pressured to make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Darla, we're pleased to hear that our team made you feel comfortable at Germain Hyundai. Thank you for choosing us!
Germain is good Dealer ship .
Germain is good Dealer ship . I recommend to go to get your car . They keep the appointment they give heads up to make sure to get car you’re looking for.
Germain is good Dealer ship .
Germain is good Dealer ship . I recommend to go to get your car . They keep the appointment they give heads up to make sure to get car you’re looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We're glad you had a positive experience with our team. Hope to see you again at Germain Hyundai!
The buying experience was comfortable from beginning to
The buying experience was comfortable from beginning to end. From test drive to pricing to finance to delivery all the associates I dealt with were knowledgeable, patient, friendly and very pleasant. I recommend this dealership.
The buying experience was comfortable from beginning to
The buying experience was comfortable from beginning to end. From test drive to pricing to finance to delivery all the associates I dealt with were knowledgeable, patient, friendly and very pleasant. I recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cecil, thank you for your kind words and for recommending Germain Hyundai! We're glad our team made the entire process seamless and enjoyable for you. We look forward to serving you again in the future!
Waiting long time.
Waiting long time.my car didn’t get wash.asked for rotate the tires and that not happened .not sire why my car seems not comfortable after the service
Waiting long time.
Waiting long time.my car didn’t get wash.asked for rotate the tires and that not happened .not sire why my car seems not comfortable after the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the long wait and any inconvenience caused. It's concerning to hear that your car wash and tire rotation weren't completed as expected. We'd like to understand more about what happened so we can make things right for you. Please give us a call when you have a moment. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com
Rich and Jesse were great to work with.
Rich and Jesse were great to work with. Bought a car on line and they made it so easy.
Rich and Jesse were great to work with.
Rich and Jesse were great to work with. Bought a car on line and they made it so easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rich, Jesse, and the rest of the Germain Hyundai team are thankful for your kind words! Safe travels from all of us!
Top Service by the team there.
Top Service by the team there. Todd and his team are amazing, they take their time to explain things and don’t pressure-sell services.
Top Service by the team there.
Top Service by the team there. Todd and his team are amazing, they take their time to explain things and don’t pressure-sell services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Owusu! We're pleased to hear Todd and his team provided helpful, no-pressure service. We look forward to assisting you again at Germain Hyundai! Take care!