Reviews
We performed the car service as requested.
We performed the car service as requested. Mr. Chad attended to us, he was kind and answered all my questions. I would give him a 10 or 10 for the customer service center. Ask for Chad, he is a very attentive and kind person.
We performed the car service as requested.
We performed the car service as requested. Mr. Chad attended to us, he was kind and answered all my questions. I would give him a 10 or 10 for the customer service center. Ask for Chad, he is a very attentive and kind person.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us at Germain Hyundai, Mireya! We're happy to hear that Chad provided attentive and kind service during your visit. We appreciate the recommendation, and we're here whenever you need assistance in the future!
I came in, interested in only one specific vehicle.
I came in, interested in only one specific vehicle. They found it, let me drive it, then worked out a deal we both felt good about. They even stayed late..although I would have been fine waiting until the next day...getting all the papers together, and detailing my Santa Fe. I drove it home. When my search started 3 months ago, this was one of the few dealers that didn't harass me with email and messages.
I came in, interested in only one specific vehicle.
I came in, interested in only one specific vehicle. They found it, let me drive it, then worked out a deal we both felt good about. They even stayed late..although I would have been fine waiting until the next day...getting all the papers together, and detailing my Santa Fe. I drove it home. When my search started 3 months ago, this was one of the few dealers that didn't harass me with email and messages.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pelon, we're happy to hear that your experience at Germain Hyundai was smooth and hassle-free. It's great knowing our team could assist you in finding the perfect Santa Fe without any pressure. Enjoy the ride!
Everyone that you meet in Service treated me like family
Everyone that you meet in Service treated me like family especially Todd. He had always gone above and beyond my expectations. I can never thank him enough
Everyone that you meet in Service treated me like family
Everyone that you meet in Service treated me like family especially Todd. He had always gone above and beyond my expectations. I can never thank him enough
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doug, we're delighted to hear that Todd and the Germain Hyundai team made you feel like family! Thank you for sharing your experience with us.
Buy a Hyandai, you won’t regret it!
Buy a Hyandai, you won’t regret it! This is my second Tucson. I took it in for a repair, Todd and the others at Service are great, welcoming, kind, attentive. The place is super clean and bright! I can’t say enough! My sister went from a Tucson owner for many years to buying a Mazda. She regrets it, because she said she misses how great the service is at Germain!
Buy a Hyandai, you won’t regret it!
Buy a Hyandai, you won’t regret it! This is my second Tucson. I took it in for a repair, Todd and the others at Service are great, welcoming, kind, attentive. The place is super clean and bright! I can’t say enough! My sister went from a Tucson owner for many years to buying a Mazda. She regrets it, because she said she misses how great the service is at Germain!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bernadette, we're delighted to hear that Todd and the Germain Hyundai team provided you with such a positive service experience! Thank you for your loyalty and kind words about our dealership. We look forward to seeing you again in the future!
I’m very happy with the level professionalism and
I’m very happy with the level professionalism and courtesy of the staff. I was made to feel welcome and listened to when I was explaining about the issue I was having with my car. They managed to get the issue looked at and corrected in a relatively short amount of time. A big thank you to Rich and John for helping me out in Service. Also I would like to thank Rick Neutzling for taking time to show me a few new cars. Fantastic staff, I would highly recommend going to see them!
I’m very happy with the level professionalism and
I’m very happy with the level professionalism and courtesy of the staff. I was made to feel welcome and listened to when I was explaining about the issue I was having with my car. They managed to get the issue looked at and corrected in a relatively short amount of time. A big thank you to Rich and John for helping me out in Service. Also I would like to thank Rick Neutzling for taking time to show me a few new cars. Fantastic staff, I would highly recommend going to see them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JF, we're delighted to hear that Rich, John, and Rick provided you with such a positive experience at Germain Hyundai. Thank you for recommending us and sharing your kind words about our team!
Chad was very nice and got back to me in a timely manner
Chad was very nice and got back to me in a timely manner when I had questions
Chad was very nice and got back to me in a timely manner
Chad was very nice and got back to me in a timely manner when I had questions
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angela, thank you for your kind words about Chad and the Germain Hyundai team! We're delighted to hear about your positive experiences with us. Safe travels from all of us!
They did good the work was done in a timely way.
They did good the work was done in a timely way. Good it was done timely.
They did good the work was done in a timely way.
They did good the work was done in a timely way. Good it was done timely.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are grateful to have earned your business, Marraie. Thanks for taking the time to leave us a review! - The Germain Hyundai Team
They did a very good job with the service for my vehicle.
They did a very good job with the service for my vehicle. I appreciate everything that they did. I will definitely be back.
They did a very good job with the service for my vehicle.
They did a very good job with the service for my vehicle. I appreciate everything that they did. I will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, we're delighted to hear you had a great service experience at Germain Hyundai! We look forward to welcoming you back in the future. Safe travels until then!
Chad is the best!
Chad is the best! One of the reasons I come back even it is a little far to get to the automate.
Chad is the best!
Chad is the best! One of the reasons I come back even it is a little far to get to the automate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review of Germain Hyundai, Mabel! Chad and the team are always happy to assist you.
Great service department.
Great service department. Friendly, knowledgeable staff. Clean waiting area with refreshments. Will continue to have my vehicle serviced here
Great service department.
Great service department. Friendly, knowledgeable staff. Clean waiting area with refreshments. Will continue to have my vehicle serviced here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, we're delighted to hear that you had a positive experience with our service department at Germain Hyundai. Thank you for your kind words and continued trust in us!