Reviews
Best dealership I have ever dealt with.
Best dealership I have ever dealt with. Adam and Phillip answered all my questions and concerns accurately while explaining all of my possible options. I highly recommend Walser Subaru St Paul to anyone who is looking for a new vehicle.
Best dealership I have ever dealt with.
Best dealership I have ever dealt with. Adam and Phillip answered all my questions and concerns accurately while explaining all of my possible options. I highly recommend Walser Subaru St Paul to anyone who is looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall I had a great experience with Walser Subaru.
Overall I had a great experience with Walser Subaru. There was a lot of stress surrounding the purchase since this was my first time buying a car, but my sales rep Shalay Lay was amazing. I would rate him 6/5 if that was possible. He talked me through the process slowly and met me at my level. I also appreciated that he mainly spoke to me rather than my dad who I brought as backup. Purchasing a car as a woman can bring condescending attitudes from men but Shalay was patient, well informed, respectful, and kind throughout this process. I don't have much to say about the other workers as my interactions were brief, but they were all very kind and knowledgeable as well
Overall I had a great experience with Walser Subaru.
Overall I had a great experience with Walser Subaru. There was a lot of stress surrounding the purchase since this was my first time buying a car, but my sales rep Shalay Lay was amazing. I would rate him 6/5 if that was possible. He talked me through the process slowly and met me at my level. I also appreciated that he mainly spoke to me rather than my dad who I brought as backup. Purchasing a car as a woman can bring condescending attitudes from men but Shalay was patient, well informed, respectful, and kind throughout this process. I don't have much to say about the other workers as my interactions were brief, but they were all very kind and knowledgeable as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything about this experience was excellent.
Everything about this experience was excellent. It took exactly the amount of time they said it would, the waiting area was the nicest I've ever been in with complimentary drinks and snacks, the video of what was done was a nice touch and they kept me advised as to progress via text.
Everything about this experience was excellent.
Everything about this experience was excellent. It took exactly the amount of time they said it would, the waiting area was the nicest I've ever been in with complimentary drinks and snacks, the video of what was done was a nice touch and they kept me advised as to progress via text.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent!
The service was excellent! I particularly apprecaited the care and individual attention!The walk thorugh video of the car inspection is awesome. Thank you.
The service was excellent!
The service was excellent! I particularly apprecaited the care and individual attention!The walk thorugh video of the car inspection is awesome. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had several small but pesky items to deal with and
I had several small but pesky items to deal with and everyone was so good natured and helpful. Very thorough too
I had several small but pesky items to deal with and
I had several small but pesky items to deal with and everyone was so good natured and helpful. Very thorough too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jennifer Schichel was great to work with.
Jennifer Schichel was great to work with. So responsive and friendly. Explained everything to us - step by step. Shared our enthusiasm for our new purchase.
Jennifer Schichel was great to work with.
Jennifer Schichel was great to work with. So responsive and friendly. Explained everything to us - step by step. Shared our enthusiasm for our new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved working with Emerson and Maria Medina Alzate.
Loved working with Emerson and Maria Medina Alzate. They made it a pleasant and quick experience. I love my new Subaru!!
Loved working with Emerson and Maria Medina Alzate.
Loved working with Emerson and Maria Medina Alzate. They made it a pleasant and quick experience. I love my new Subaru!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I worked with mark and he was perfect.
I worked with mark and he was perfect.i started just looking for advice and I left happy in my new car.
I worked with mark and he was perfect.
I worked with mark and he was perfect.i started just looking for advice and I left happy in my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
one of the more pleasant buying experiences I’ve had,
one of the more pleasant buying experiences I’ve had, quick, straight, and to the point
one of the more pleasant buying experiences I’ve had,
one of the more pleasant buying experiences I’ve had, quick, straight, and to the point
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful car buying experience.
Wonderful car buying experience. I couldn’t be happier with my new Subaru. I would reccomend Walser to anyone in the market for a new vehicle.
Wonderful car buying experience.
Wonderful car buying experience. I couldn’t be happier with my new Subaru. I would reccomend Walser to anyone in the market for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car