Bayside Ford

Natasha is very attentive, passionate, and highly knowledgeable when it comes to my vehicles service needs. It is nice to see customer service is still out there in this AI controlled world.

Everything went smoothly. No problems. Very polite and accommodating. Work was completed and looks great!

I do not have any response for this section. My service advisor did an amazing job.

I used a coupon for an oil change primarily, but they also rotated the tires, checked the brakes, etc. They reported that my week-old rear brakes were at 4 mm. I complained. The service manager looked at them and confirmed that they look new. He was apologetic, polite, and understanding. I’m still disappointed with their mechanic.

Shayne is a fantastic service manager. Bayside quickly identified and corrected a problem that another dealership overlooked after being specifically informed of it.

Great service- Service Department. Very friendly, I received a quick text to let me know that they had a communication contact for me and would let me know when my vehicle was ready. He then helped me with tire options as well. Definitely a great visit! I'll be back and I highly recommend them and the waiting area is so relaxing. PERFECT!

Shayne was great and kept me informed about my vehicle while it was being serviced.

Appointments are easy to make and the staff is friendly, knowledgeable, and flexible! I love that the drive-in is inside!

Bay side was wonderful very caring and helpful, would go back there in a minute thankyou

First appointment I had I showed up 15 minutes early. I was told there would be over a 2 hour wait. I asked why my appointment was not being honored. I was told it was, but still over 2 hour wait. I am not sure what the point is of having an appointment if that is the case, and would have been nice to know before I got. Could have saved me some time. Made another appointment the following week. And had no issues being seen at scheduled time. Natasha provided exceptional customer service. However, I am a little confused why I was charged $20 for a state inspection on a vehicle I purchased brand new less than a year ago from that dealership.