Reviews
Purchased a 2026 Subaru Ascent. OJ was a great sales rep. He was extremely knowledgeable of the vehicle and went out of his way to find us the right trim. The finance team was also supportive and made the process very easy. Definitely plan to go back to Mike Shaw in the future.
Purchased a 2026 Subaru Ascent. OJ was a great sales rep. He was extremely knowledgeable of the vehicle and went out of his way to find us the right trim. The finance team was also supportive and made the process very easy. Definitely plan to go back to Mike Shaw in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome team! Friendly, helpful and considerate. Kept me informed during the entire process. Highly recommend them!
Awesome team! Friendly, helpful and considerate. Kept me informed during the entire process. Highly recommend them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We were long distance buyers - from Alaska buy buying in Denver and driving the car back up to Alaska. I found the long distance process to be more difficult than previous out-of-state car purchases. We've bought cars in Seattle, Minneapolis, and now twice in Denver. So the process was anything but smooth, with more than a few "hoops" to jump through. We financed with a local Alaska credit union, and in fairness this probably complicated matters somewhat as I'm sure financing with the dealer would have been much smoother. This all is no poor reflection on the dealership and especially no poor reflection on the sales reps. It's just the times we live in and they needed to protect from potential fraud, so I get it. The sales reps, Eric and Shane, were really great to work with. They were polite and professional and I felt that we worked as a team to make the sale, even with all of the red tape involved. Everything they said they'd do was done. They were great listeners and I appreciated working with them. I felt we got a fair price for the car.
We were long distance buyers - from Alaska buy buying in Denver and driving the car back up to Alaska. I found the long distance process to be more difficult than previous out-of-state car purchases. We've bought cars in Seattle, Minneapolis, and now twice in Denver. So the process was anything but smooth, with more than a few "hoops" to jump through. We financed with a local Alaska credit union, and in fairness this probably complicated matters somewhat as I'm sure financing with the dealer would have been much smoother. This all is no poor reflection on the dealership and especially no poor reflection on the sales reps. It's just the times we live in and they needed to protect from potential fraud, so I get it. The sales reps, Eric and Shane, were really great to work with. They were polite and professional and I felt that we worked as a team to make the sale, even with all of the red tape involved. Everything they said they'd do was done. They were great listeners and I appreciated working with them. I felt we got a fair price for the car.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Eric has gone above everything. Won't have anyone help us with our Subaru Crosstrek.
Eric has gone above everything. Won't have anyone help us with our Subaru Crosstrek.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We always appreciate positive reviews! Thank you, and happy motoring!
Sales person was very helpful even when I just walked in without an appointment, answering all my questions and taking the time to show me the car I was interested in.
Sales person was very helpful even when I just walked in without an appointment, answering all my questions and taking the time to show me the car I was interested in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Repair needed was well explained and service staff listened to concerns and provided education about different options. A complimentary vehicle was provided while repair work was done and work was completed on expected timeline. Noticeable difference in the way the car runs and performs. Very happy with repair and service received from Mike Shaw Subaru!
Repair needed was well explained and service staff listened to concerns and provided education about different options. A complimentary vehicle was provided while repair work was done and work was completed on expected timeline. Noticeable difference in the way the car runs and performs. Very happy with repair and service received from Mike Shaw Subaru!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
April Stengel, we are delighted to see this rating! Have a great day!
My is Robert I had my 2021 outback for the 60000 maintenance on July 18th Simon Lupo was my service advisor.Simon was very professional explaining the services my outback was do.
My is Robert I had my 2021 outback for the 60000 maintenance on July 18th Simon Lupo was my service advisor.Simon was very professional explaining the services my outback was do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate this positive review! Thanks so much!
Thank you � � Mike Shaw Subaru excels in expertise-professionalism-customer service/support �� Advocate and constantly spreading the word that Mike Shaw is the best� � � �Be proud
Thank you � � Mike Shaw Subaru excels in expertise-professionalism-customer service/support �� Advocate and constantly spreading the word that Mike Shaw is the best� � � �Be proud
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Dominic was very polite and professional. He was thorough when discussing the services that I came in for as well as what I was needing based off of past appointments. I have never had a bad experience bringing my vehicle here and do not plan on going anywhere else. Thank you!!!!
Dominic was very polite and professional. He was thorough when discussing the services that I came in for as well as what I was needing based off of past appointments. I have never had a bad experience bringing my vehicle here and do not plan on going anywhere else. Thank you!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
tayeostar, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Is reliable representative great kept on top of things kept me informed of service as work was being done
Is reliable representative great kept on top of things kept me informed of service as work was being done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.