ReviewsWrite a review
Bad Experience, will not go to them again
Keyes Honda dealership @ Van Nuys is the most terrible place to deal with the most unethical staff ever that I have ever seen and experienced within my life. I flight from Sacramento to LA after about 5 days of back and forth communication with the salesperson (Farid), and he didn't mention any extra fees and charges. After I met him, he told me that the car comes with (Protection Package) although it comes without a floor mat either. And guess what this stupid stuff cost? $2000 yes two thousands of ripping for a used car!!! Anyway, I tried to reduce the price as I came without knowing these fees and wasn't posted online, he told me that the car was just GONE. I tried to speak with the manager William and he told me "yes exactly the car is gone". I need to give them a zero-star rating for this ripping. AVOID THIS DEALERSHIP! AVOID THIS DEALERSHIP! One STAR because I have to!! Otherwise, ZERO STAR!!!
Shopped for a car
I recommend that you do NOT do business with Keyes Honda of Van Nuys. They will do everything possible to cheat you. Go to another Honda dealership.
Was in the market for a used car and found a great deal at Keyes Honda. The buying process was easy and fast. Bill at Online sales was helpful and pleasant.
0 Star for this dealership
0 Star for this dealership. From management to salespersons, everyone is a SCAMMER. They leased me a new car, and they didn't pay the full balance of my previous car to Honda Finance because they had a system glitch at the time of purchase. They told me the remaining balance will be adjusted, but it never happened! Now I have to pay the balance for a car that I already returned to them!
I was very impressed by this dealership and will recommend to any friends and family. I will also be coming back in case I need a new car or trade in or anything that is of the matter.
Great customer support, very friendly and helpful. I would definitely go here again. Thank you for the help! Wow, these have to be very long to be valid..
Great place to buy!
Ask for Eric! Great experience finding the right Honda for my family! Competitive prices and easy financing make this dealership shine. Highly recommend. Be sure to ask for Eric!