Kearny Mesa Chevrolet

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
168 lifetime reviews.
  • 5.0 out of 5
    January 6, 2021

    My husband and I recently leased a 2020 Chevy Bolt at Kearny Mesa Chevrolet. This was my second purchase from this dealership and I refer all of my family/friends.... If you are in the market for a car, do yourself a favor and ask for Chan Ju! He has a great energy (not the typical “pushy” salesman), knowledgable, and puts his customer first. Both times I worked with Chan on a deal, the negotiation process was smooth, quick, and I left feeling like I not only got a great deal, but a great experience. This is one highly satisfied customer, who will continue to make Kearny Mesa Chevrolet and Chan Ju my #1 choice!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    December 2, 2020

    I recently traded my 2019 Gmc Sierra for a 2021 Chevy Silverado. I got told that they were going to take care of the payoff amount right away so In that... way, I was not going to get any calls or I did not have to worry about getting calls regarding payments at the 2019 gmc. This happened on November 11 of this present year 2020. A few days later after getting my Silverado, I got a call from GM FINANCIAL stating that they have not receive any payments either from me or from Kearny Mesa Chevrolet and they were requesting payments. I talked to GM FINANCIAL and explained to them that supposedly Kearny Mesa Chevrolet were going to do all the paperwork. Long story short, I being calling Kearny Mesa Chevrolet more than 30 times and even talk to the Managers Amanda and Bobby about the problem and they just tell me let me get your info and we will call you back which I have not receive a call from them. Its been almost three weeks and my problem still not resolve.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • August 25, 2019

    They were amazing and accommodating, met all of our needs. Best car buying experience we’ve ever had! Would highly recommend to anyone looking for a vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Nadine for taking a moment to share with us your new Chevy shopping experience during your visit with at our dealership. We appreciate allow...ing our team an opportunity to serve and to be a part of your Chevy journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Jimmie Johnson Kearny Mesa Chevy

  • 5.0 out of 5
    March 27, 2020

    The Dealership team is very accommodating and fast kudos to Eli Clarke, but the most important thing is that they gave me the best offer that I could get... again thank you so much.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2020

    With the increasing gas prices thought it was time to look at a hybrid car. Found exactly what I was looking for at Kearny Mesa Chevrolet. From the initial... contact to Khoi to the purchasing stage with Randy, everything was super smooth and easy. Randy and Shaunda ended up staying after closing to help with the purchase of the Chevrolet Malibu. Super happy with Kearny Mesa Chevrolet and would definitely recommend and purchase from them again. Thank you all for the positive car purchasing experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 25, 2019

    I came over at the dealership at afternoon and they helped me to get everything i need and wanted. Everyone is very professional, on point, and knows what... they’re doing. Overall excellent to their team.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 5, 2019

    Hmmm, how do I even start? If you want to have the experience we had here at “Jimmy Johnson Chevrolet” now “Kearny Mesa Chevrolet” don’t come here (see... Photos)GO SOMEWHERE ELSE!!! Purchased a 2019 Silverado from these guys on September 21st. Sales man: Anthony Alvarez. After I made my purchase the very next morning the engine light turned on (Well there goes the buying a new car experience) and took it in right away. Manager said, “it might be the gas cap?” Wait, the Silverado doesn’t come with a gas cap. I was given a loaner car so they could do a diagnose on the truck and left it there. Drove the loaner truck to Murrieta. Got a call the next evening saying that there was a failure on the battery cable and it was sending the wrong codes, but they had fixed it. So I got off work early and drove down (from Murrieta) to pick up the truck. Mr. Alvarez asked if there was anything they can do for the inconvenience etc. I said, “Yes, I’ll Take the all weather floor liners,” because I didn’t want the cheap floor mats that truck came with.” Was informes that they will get shipped to my house in Murrieta. GUESS WHAT? I got sent the same EXACT ones that the truck already had. Now, trying to get them replaced for the ones I wanted etc has been a hassle. They want me to pay for the shipping or DRIVE BACK down (1 hour) and drop them off because the $27 to ship back is to “expensive” for them. Wow, I didn’t know Chevrolet was that poor! I called Anthony several times and he stated that he will call me back when they received the liners. It’s been 2 1/2 weeks and he hasn’t called back. I talked to his manager “joe” and he agreed to send me the floor liners etc. Still waiting. I then talked to Mr. Alvarez again and said that he can’t do anything yet because they’re now “Kearny Mesa Chevrolet” and not “Jimmy Johnson Chevrolet” and he can’t order parts that he promised. Called several times to get this fixed and they were always busy. I get it, they can be busy but I always left a message with the receptionist etc and I never got a call back from sales man Anthony Alvarez or Joe. Now, I wonder if GM John Segal knows about this? Or he might know about the promises his employees give and never come through. I should’ve looked at the Yelp and BBB reviews before I drove down here. I should’ve paid more for the vehicle in Temecula in order to avoid these hassle. Again, GO SOMEWHERE ELSE!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2019

    The dealer office was clean and full of friendly employees. Ian assisted us in finding the right truck for us. Has friendly, informative, and efficient.... Highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us this nice review! We're glad you enjoyed your experience and found a truck that you're happy with. We appreciate the recommendat...ion and look forward to assisting you again.

  • 5.0 out of 5
    September 19, 2019

    The entire staff was helpful, knowledgable and friendly, and special thanks to Aurelia for taking the time to explain my new Bolt EV to me.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations Mr Villa on your recent new Chevy Bolt EV purchase and thank you for sharing of your experience with teammate Aurelia and our dealersh...ip. With so many choices in the market we appreciate allowing us to earn your business. As your Chevy ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Bolt EV! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

  • 5.0 out of 5
    August 23, 2019

    I want to thank Francisco Frausto, Jessie Kennedy and most importantly Jorge Bustamante for the exceptional manner in which they handle my purchase and... ultimate finance. It was a pleasure working with them. They made the whole experience fantastic, something I am not used to when buying a car. Gentlemen you were fantastic and my thanks to you all. I will recommend you were I can and look forward to doing business again in the future. Anthony Black

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations Anthony on your recent new Chevy purchase and thank you for sharing of your experience with teammates Francisco Frausto, Jesse Kennedy... and Jorge Bustamante during your visit at our dealership. With so many choices when searching for a vehicle, we appreciate allowing our dealership to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Chevy ownership partner, we stand behind every vehicle we deliver. We thank you again for your feedback and recommendation here on Cars.com. Please feel free to let us know if there are ever any questions about your new Equinox! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

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