Kearny Mesa Chevrolet

Absolutely and without a doubt the best service experience that I have ever had with any dealership. My Service Advisor Greg and Technician Scott were so accommodating and customer service focused that my expectations were blown away. I was definitely treated with consideration and respect. I was allowed to talk with Scott concerning the repairs and even allowed into the service area to discuss the rather difficult repair on my Corvette. My car was kept in a covered stall and Scott was even considerate enough to use my car cover when he was not working on my car. The communication to the customer was something that I wish all dealerships would do, both texts and emails were highly informative and there was even a video of Scott working on my car. All in all I highly recommend Kearny Mesa Chevy to anyone considering taking their vehicle there for service. Ask for Greg and Scott as you will not find better people or a place to have your Chevy serviced.

Excellent customer service they are friendly and the Sale manager And all the people working at the dealer, they help a lot

Salesman Giany is the best. Polite, knowledgeable, friendly, he is exceptional at his Job. I would recommend Kearny Mesa Chevrolet.

Trent was very responsive and addressed all my questions. If he didn't have the answer, he would seek input from others on his team and get back to me as quickly as possible. I felt like Trent was my advocate throughout the purchasing experience.

I had a great experience, went to buy a used work truck but it had been sold by the time I got there. Carter was cool to work with. He searched around to find us a similar vehicle but nothing came close. He presented us with options to buy new and showed us all the incentives available to make it work. He was not pushy at all and left the decision up to us. He worked with me via phone the next day and we got the deal done. He made it super easy and painless unlike past dealership experiences.

DO NOT BRING YOUR CAR HERE!!!! I had the worst customer service, I took my truck for an oil change and tire rotation. Truck was done and I noticed my tires were not rotated I knew because I had a big scratch on my rear tire, when I got it back that same wheel was still in the same spot. I confronted them and they said they did rotated the tires which was a lie, they took it back and did the rotation. The service guy told me that they didn’t do the rotation because it was not needed but they were still going to charge me the rotation. 10 days later I started smelling coolant and surprised the coolant cap was off the reservoir I guess the tech was trying to retaliate because he got caught. I’m starting to think they don’t even do the oil changes as well since we can’t see it. I would give it a -10 stars.

Glenn, Pedro and Ross helped me get into an Equinox EV. They were all very knowledgeable and patient. Being new to EV and having lots of questions and concerns, I appreciate their professionalism.

Glenn Luna is the best! He did everything he could to help me get my dream car! He has great customer service skills and always made us feel very welcomed! And of course Micheal the finance guy was even more awesome! Definitely my favorite dealership!

Lousy followup from sales after purchase, even after leaving multiple messages. Once they did respond, it was still hard to get further information and followup.

Glenn Luna is the best automobile salesman I have ever come across. Thank you Glenn.