Reviews
Write a reviewUpdate, I can no longer recommend this dealer.
Update, I can no longer recommend this dealer. Service department reported fluid leaks that after second mechanic opinion did not exist. Two occasions where trade in values were extremely under Kelly Blue Book. Do not be taken advantage of, go elsewhere for sales and service. This happened to a once loyal, two purchase customer.
Update, I can no longer recommend this dealer.
Update, I can no longer recommend this dealer. Service department reported fluid leaks that after second mechanic opinion did not exist. Two occasions where trade in values were extremely under Kelly Blue Book. Do not be taken advantage of, go elsewhere for sales and service. This happened to a once loyal, two purchase customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Service
Mathews Honda of Paris is great!! They have a very helpful, professional and friendly staff.
Service
Mathews Honda of Paris is great!! They have a very helpful, professional and friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mathews Honda of Paris. We can't wait to see you again, have a great day.
owner
I was met by someone as soon as I drove into service. Though my car is 20 years old and in for a recall, they treated me like it was a new car. Everyone was courteous, friendly and willing to help. My daughter bought a new car from this dealer and she was very happy with her experience.
owner
I was met by someone as soon as I drove into service. Though my car is 20 years old and in for a recall, they treated me like it was a new car. Everyone was courteous, friendly and willing to help. My daughter bought a new car from this dealer and she was very happy with her experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shirley, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
good service
nice and pleasantly courteous very professional got me in and out in a timely matter
good service
nice and pleasantly courteous very professional got me in and out in a timely matter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
2020 Honda CR-V EX
I actually enjoyed the buying process at Mathews Honda. Jakob was friendly and knowledgeable. I absolutely love my 2020 Honda CR-V!! Highly recommend!!
2020 Honda CR-V EX
I actually enjoyed the buying process at Mathews Honda. Jakob was friendly and knowledgeable. I absolutely love my 2020 Honda CR-V!! Highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, we're happy to hear you had such a positive experience with Jacob and our team! We do hope we can be of assistance in the future. Thank you and take care!
Oil change
Great service. Nice folks. Nice facility. Quick oil change. Especially if you make an appointment.
Oil change
Great service. Nice folks. Nice facility. Quick oil change. Especially if you make an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
susan75432@hotmail.com
Routine maintenance service. Prompt and courteous. Very pleased with service.
susan75432@hotmail.com
Routine maintenance service. Prompt and courteous. Very pleased with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, Thank you very much for the great review and your kind words!
Highly recommend this Service Department.
Extremely pleased with the Servive Advisors at this dealership. They go above and beyond in scheduling a convenient appointment time, explaining the service in terms I can understand, keeping me posted of the work being done, and while waiting, they check to see if I need anything.
Highly recommend this Service Department.
Extremely pleased with the Servive Advisors at this dealership. They go above and beyond in scheduling a convenient appointment time, explaining the service in terms I can understand, keeping me posted of the work being done, and while waiting, they check to see if I need anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Frank, thank you so much for your positive comments about Mathews Honda of Paris! Thank you so much again for your feedback! We hope you have a great day!