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Fitzgerald Volkswagen Annapolis

(130 reviews)
Visit Fitzgerald Volkswagen Annapolis
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (410) 793-1121 (410) 793-1121
Used (410) 793-1058 (410) 793-1058
Service (410) 946-1534 (410) 946-1534

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Volkswagen Annapolis from DealerRater.

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Anthony was such an amazing help.

Anthony was such an amazing help. The experience from start to finish was seamless. He helped us find the perfect car for us. I would not have wished anything was different. The customer service was amazing. Even after purchase he sat with me to go through all of the features of my car and helpful tips.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest with great integrity.

Honest with great integrity. John is awesome. Always thoughtful and friendly. Work with us on looking at best car for our needs. Great place and people

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I want to give the highest rating to Bret and the staff

I want to give the highest rating to Bret and the staff and Fitzgerald Volkswagen. They were EXTREMELY knowledgeable and professional. ALL of my questions and concerns were address and even a few questions I didn't ask, they freely gave me the information to make sure I made an informed purchase. I am very happy with my 2023 Atlas and I am looking forward to a long relationship with Fitzgerald as I enjoy my new ride.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bret and the support from the dealership was outstanding

Bret and the support from the dealership was outstanding from the first meeting to closing the sale.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place to do business!

Great place to do business! Very pleased and will highly recommend to friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bret is very easy to talk to and work with.

Bret is very easy to talk to and work with. Pretty simple buying experience, considering I complicated things by changing cars at the last minute.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience.

Wonderful experience. My salesperson Tania was professional and efficient. I will recommend Fitzgerald VW of Annapolis to friends and family. I will be back to purchase a vehicle for my son. Thank you Fitzgerald.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely hands-down one of the best dealerships to work

Absolutely hands-down one of the best dealerships to work with! From sales, to service, to parts, this is a well-managed, well-oiled enterprise that knows how to take care of people. They really do make you feel like family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Breton is upbeat and fun, and most importantly, very

Breton is upbeat and fun, and most importantly, very patient and efficient. He made our first time buying a used vehicle such a smooth process!! Luis was able to round out the experience with the futuristic touch-screen table, and he was so knowledgeable about the experience while very patiently navigating our complicated situation. Thank you, Fitzgerald Annapolis!! Win-win situation for everyone involved!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for the kind remarks. We're very proud of our team here in Annapolis.

Awesome customer service!

Awesome customer service!! Didn't have to sit around for hours which is very convenient. Anthony was amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.