Reviews
Write a reviewI do not recommend places, as everyone’s experience is
I do not recommend places, as everyone’s experience is different. This dealership is ok, but they need to make sure the technicians have completed all service set forth in their 10k, 15k etc services! After all they charge an arm and leg for these milestone services.
I do not recommend places, as everyone’s experience is
I do not recommend places, as everyone’s experience is different. This dealership is ok, but they need to make sure the technicians have completed all service set forth in their 10k, 15k etc services! After all they charge an arm and leg for these milestone services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Pat, We are very sorry to hear that you are unhappy with your experience in our service department. Please reach out to our General Manager, Ben Bethard at your convenience at 540.642.1991.
Very professional and personable staff.
Very professional and personable staff. I was greeted as soon as I walked in to the service desk. I had a warning message in my car. The staff was very helpful in explaining what service needed to be done.
Very professional and personable staff.
Very professional and personable staff. I was greeted as soon as I walked in to the service desk. I had a warning message in my car. The staff was very helpful in explaining what service needed to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback with us, Paul. It's great to hear that you are happy with the service that you received from our team. Please let us know if there is ever anything else that we can assist you with in the future!
Great Buying Experience
Courteous, Professional and Knowledgeable. They were the first dealership we started shopping with and never made it to the next stop, bought a CX-9. Dealership prices very competitively and the overall experience was without any issues. Our salesman, Mack, was top notch. Highly recommend.
Great Buying Experience
Courteous, Professional and Knowledgeable. They were the first dealership we started shopping with and never made it to the next stop, bought a CX-9. Dealership prices very competitively and the overall experience was without any issues. Our salesman, Mack, was top notch. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Frank! We're so happy to hear about your recent purchase experience with Mack here at Safford Mazda of Fredericksburg. Your recommendation is truly appreciated. Congratulations on your new Mazda - Enjoy!
Mazda Dealership
Service was outstanding , I was very pleased with my Sales consultant Agan and very happy with my Vehicle I purchased. I came in to just look at cars and Agan listened to what I needed and then walked me to the Equinox that had all that I was asking for and some. Great Experience
Mazda Dealership
Service was outstanding , I was very pleased with my Sales consultant Agan and very happy with my Vehicle I purchased. I came in to just look at cars and Agan listened to what I needed and then walked me to the Equinox that had all that I was asking for and some. Great Experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles! We're so happy to hear about your experience and the service that you received from our team. Please let us know if there is anything else that we can help you with. Congratulations again and enjoy!
Awesome Service
I loved every part of my visit! Everyone was so nice and easy to work with. They made sure that I was kept up to date on my car and got it back to me in a timely manner. Great place!
Awesome Service
I loved every part of my visit! Everyone was so nice and easy to work with. They made sure that I was kept up to date on my car and got it back to me in a timely manner. Great place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so happy to hear that, Angela! Thank you
$6,000 over internet price. Waste of time.
$6,000 over internet listed price on a 2020 model year CX-5 in February. A reasonable prince for dealer doc, registration and taxes would be $3000 over the internet price. I got a better quote in the Summer of 2020. They use a bait and switch. It seems that Mazda will have a hard time becoming an upscale brand with their low brow dealers.
$6,000 over internet price. Waste of time.
$6,000 over internet listed price on a 2020 model year CX-5 in February. A reasonable prince for dealer doc, registration and taxes would be $3000 over the internet price. I got a better quote in the Summer of 2020. They use a bait and switch. It seems that Mazda will have a hard time becoming an upscale brand with their low brow dealers.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We were very sorry to hear that you were unhappy with your experience at our dealership, Mr. Smith. A member of our management team has been in contact.
WONDERFUL experience from start to finish!!!!
This was my first time buying a car and I had no idea what to expect. The sales manager, Blake Cartin, listened to what I wanted and needed in a car, helped me pick out the perfect one, and walked me through every step of the process. I could not have asked for a better experience. His customer service, knowledge, and attentiveness were beyond top notch!
WONDERFUL experience from start to finish!!!!
This was my first time buying a car and I had no idea what to expect. The sales manager, Blake Cartin, listened to what I wanted and needed in a car, helped me pick out the perfect one, and walked me through every step of the process. I could not have asked for a better experience. His customer service, knowledge, and attentiveness were beyond top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's so great to hear Tonya, thank you!
Great experience at this dealership
Blake c. was extremely knowledgeable and made the whole process a breeze. In the past i’ve had bad experiences with other dealerships being way too pushy without really listening to my concerns/needs; with Blake however, I felt very comfortable the entire time which made me confident I was making the right decision. I couldn’t be happier with my new car or with how easy and stress free it all went!! Highly recommend.
Great experience at this dealership
Blake c. was extremely knowledgeable and made the whole process a breeze. In the past i’ve had bad experiences with other dealerships being way too pushy without really listening to my concerns/needs; with Blake however, I felt very comfortable the entire time which made me confident I was making the right decision. I couldn’t be happier with my new car or with how easy and stress free it all went!! Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Alex!
Felt like I was family!
Excellent in all areas. Sales manager Blake and Stefon are both a tremendous credit to the organization. The team made my shopping experience pleasant and rewarding. Don’t hesitate-go shop with confidence
Felt like I was family!
Excellent in all areas. Sales manager Blake and Stefon are both a tremendous credit to the organization. The team made my shopping experience pleasant and rewarding. Don’t hesitate-go shop with confidence
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amit, thanks so much for your review!
Definitely go here
I just have to take a moment and say blake the sales manager went above and beyond for us . He knows what customers want and how to make it happen. He was attentive and understanding of our needs and found us everything we wanted an more!
Definitely go here
I just have to take a moment and say blake the sales manager went above and beyond for us . He knows what customers want and how to make it happen. He was attentive and understanding of our needs and found us everything we wanted an more!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Todd!