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Byers Imports Pre-Owned Center

(278 reviews)
Visit Byers Imports Pre-Owned Center
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 932-2190 (614) 932-2190

Reviews

(278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Imports Pre-Owned Center from DealerRater.

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We appreciated Derek's willingness to work a sale for us...

We appreciated Derek's willingness to work a sale for us even when we appeared at the lot 35 minutes before closing time. He was friendly and efficient and we would recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we greatly appreciate your review and support!

Best car buying experience I ever had...

I had a great experience buying my new car from Byers Pre-Owned Center. Derrick Hall was the sales specialist that helped me through the process. He went out of his way to make sure I was comfortable with the car that I purchased. I would highly recommend anyone looking for a great used vehicle and a great overall buying experience to check out Byers Pre-Owned Center and ask for Derrick Hall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Imports, we greatly appreciate your review and support!

No high pressure sales tactics. Very friendly and...

No high pressure sales tactics. Very friendly and informative. They make your car buying experience very pleasant and are willing to work with you to get you in the car that you want at a payment you can afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helps out even after the sale

Derek was great. He worked with me to get to a better price point for the truck. He offered to let me keep it for the day to see how I liked it. I left something in my truck after I purchased and he retrieved it for me to pick up at a later time. I didn't feel pressured at this location. I know its not in their control, but better options for interest rate options would be nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent no nonsense purchase

Derek was very professional and accommodating to our purchase needs. Outstanding customer service which is very appreciated. BEST car buying experience I have ever been involved in. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New customer Purchase of RAV4

Byers Imports and Derek Hall were straight forward, efficient and honest to deal with. Extremely helpful as they assisted us in our purchase of 2018 RAV4. We were out of State buyers and they even picked us up at the airport when we came to pick up the vehicle. Great experience, had all the paper work completed, reviewed the vehicle with us, answered our questions, processed and signed the paper work. In and out in about 30 minutes. Thank you Derek for a great job. Keep up the good work. Derek, came in on his day off to pick us up and complete the sale. Committed employee!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easiest car buying experience ever!

Derek was an awesome dealer to work with! I called ahead and he had the car I was interested pulled up when I got there so I could test drive right away. He helped me get everything going extremely quickly and answered all my questions. I was in and out of the dealership in 2 hours with a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Honest and gave good trade in value. Derek Hall was really friendly, knowledgeable, and had us in our new car in no time! I see why he’s been in the business for about a decade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic Experience at Audi Columbus

It was indeed a pleasure doing business with your dealership for the purchase of my preowned RS5 convertible. I had an amazing online car buying experience with your Audi Brand Specialist, Ms Rachel Paskey. Rachel was personable, attentive, professional and knowledgeable. No games, just straight up, honest, can do sales approach from the first contact to delivery. Thank you Audi Columbus and Rachel! I’ll definitely return for my next car! Daniel T

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car. Great Price

I was not sure about the Audi A6. I had become accustomed to the Mercedes E350. I must say that the A6 features were explained to me. I was a little discouraged by the cost of the warranty but after doing some post buy research, I believe that the finance team steered me in the right direction. I am still waiting on my 2nd key and a clip for the positive battery terminal. In the end, I would do it all again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.