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Velocity Autos

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Sales hours: 11:00am to 6:00pm
Service hours: 11:00am to 6:00pm
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Sales Service
Monday 11:00am–6:00pm 11:00am–6:00pm
Tuesday 11:00am–6:00pm 11:00am–6:00pm
Wednesday 11:00am–6:00pm 11:00am–6:00pm
Thursday 11:00am–6:00pm 11:00am–6:00pm
Friday 9:00am–4:00pm 9:00am–4:00pm
Saturday Closed Closed
Sunday 11:00am–6:00pm 11:00am–6:00pm

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Velocity Autos from DealerRater.

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The owner just stole $500 from my son

This owner just stole $500 from my son! My son gave a deposit over the phone with the understanding that it will be returned, to hold the car until he got off work to go see it and test drive.. the car was not worth it and asked for our money back and he refused!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
29 people out of 31 found this review helpful. Did you?
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Great customer service and outstanding quality

I bought a 2010 Honda Civic EX with over 100 thousand miles and it works greats ac is good engine sounds strong and I couldn’t find anything wrong with the interior. Emmanuel Taylor helped me with the process he was professional and understanding and made the whole process simple it’s a great place to get the car you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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So grateful

When I first can onto the lot a was a little skeptical seeing how they’re a buy here pay here. However, after test driving the Dodge Caravan I can for I was more than happy and my skepticism went away. The van drives excellent and their staff is so friendly thank you again for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

They had excellent customer service. I purchased a 2007 Scion tC and it’s the best car I’ve ever had. I’m so thankful Manny was able to help me and my children find a reliable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a car for my daughter

I need a car for my daughter so I came here! I am a single mother and Manny worked with me to get an affordable car. Manny was kind and patient. He really took the time to figure out our needs and helped us get the perfect car for my daughter. Car runs great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy from here will sell you a lemon

Went to buy this BMW X5 when went to test drive it I see guy pour something in it I ask him what was that course he say coolant. Well just say buy car get home next day drove the car to store and now have big oil leak on my driveway. Yes I drop it back off do fo not buy from here. Funny a man just brought car back wen I was buying mines say the clutch is no good on car and he lied and told man it was brand new clutch. If you don’t want car you have make payments on and it’s a lemon. Do not buy from here. Very upset

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Absolutely not ever!

I put 4,000 down on a car and owed 5,000. I was late 2 weeks on my payment and it was repossessed. They wanted me to pay $5000 to get it back, it was leaking transmission fluid and I took it back 3 times and the problem still was not fixed. I live 2 hours away and did not want to drive back to the dealer and waste my time again. The owner blocked my phone calls and told me not to call back again about the vehicle unless I was going to pay full price for another car. It was a rebuild, which most of the cars there are, and it was missing parts to the car. I wish I would've never went to that place! Horrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 7 found this review helpful. Did you?
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