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Stream Auto Outlet Valley Stream

(331 reviews)
Visit Stream Auto Outlet Valley Stream
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
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2024 consumer dealer award
(516) 986-4842 (516) 986-4842

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stream Auto Outlet Valley Stream from DealerRater.

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Julio spent hours trying to find a car that fit my

Julio spent hours trying to find a car that fit my standards and worked for me as well as my family . He was respectful , informative and his customer service was good . I just purchased the 2019 Chevrolet traverse and will update on how it’s going 6 months from now so far so good . Very much thankful for the help Julio gave me in making this purchase . I recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Anyone that still uses the bait and switch 80% of the

Anyone that still uses the bait and switch 80% of the actual price listing prices should ask themselves why carfax is doing so well. This is an old, nasty way of praying on people. And don't give me that "it is all in the disclaimer nonsense" and be transparent instead. NO HIDDEN FEES OR 3-4K HIDDEN DEPOSITS. Enter the 21 century for God's sake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
2 people out of 2 found this review helpful. Did you?
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Just got a price on a 2024 BMW X3 for 33K.

Just got a price on a 2024 BMW X3 for 33K. When you read the small print, it says that is the balance AFTER a 3995.00 down payment. Salesman said I didn't "specifically " ask about that when I spoke to him about price. So . while it is listed on their site, I would say this is sketchy at the very least. Go elsewhere where they are more upfront. Glad I looked before I wasted any more time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was better than I expected.

My experience was better than I expected. I just went to look at a car wasn’t sure if I was going to purchase a car. Devon had my interest in hand. He advised me the car I was interested in wasn’t really as good as I thought. He gave me a better choice of car. It was one of my choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I really appreciated Julio being transparent and direct

I really appreciated Julio being transparent and direct when it came to my purchase, I told him what I wanted and what I needed to purchase. He got right back to me and the dealership worked with me to get my vehicle delivered in a timely fashion. Will come back to purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were promised an extended warranty with our purchase.

We were promised an extended warranty with our purchase. After reminding the sales person four different times with no call back or response. Very disappointed in dealing with this car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

True professional haggle free experience.

True professional haggle free experience. Met all our demands with a positive attitude Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a professional, hassle-free experience and that we were able to meet all of your needs with a positive attitude. Your recommendation means a lot to us, and we’re so glad we could make your experience a great one. We look forward to serving you again in the future!

Great customer service.

Great customer service. Julio, Al and Hector was great in helping me to get my new car and made sure that they explain everything that they was doing so i could understand and that made my experience more pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Who is Gus Ruiz?

Who is Gus Ruiz? I dealt with Nelson Caraballo. I have some issues with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

what a great experience everyone at the dealership was

what a great experience everyone at the dealership was top notch julio kicks xxx did i great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.