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Quality Service at a reasonable cost
This was my first experience at Cranbury GMC since they took over Perrine's dealership. I had with thge former Perrine's, lifetime oil changes for having purchased my Sierra from them. Cranbury did not carry that over, but the coupon was worth going. Having received a coupon in the mail for an oil change, I called and made an appointment. The staff was courteous, friendly, and even offered pizza as I waited . . . they had ordered a few large pies. My tires were rotated, a thorough check up, fluids topped off and told my brake pads were down to almost metal, and my rotors were warped. I knew I was going to have to change them soon as I have always done my own work. I tow a trailer and know I was going to need new pads before the next trip. However, I'm not a young guy anymore and with the heatwave, I really didn't want to spend a lot of time outdoors. I was expecting the worst and I was surprised; the price was very reasonable for a dealership. You are informed of any issues and told upfront of an 'approximate' cost before work is done. I have nothing detrimental to say and would go to them again for service. They even fixed my outside passenger window molding weatherstrip that was coming off at no charge. Based on my experience, I would recommend Cranbury GMC.
I was recommended to take my car there when it broke down in South Jersey. Jack was extremely kind and thorough as was Kevin and explained it was still under warranty and I would not have to pay for it. Although they didn?t have a loaner immediately for me they did call me when they got one in, which was greatly appreciated. Tom Donaghue was awesome and came over to make sure everything was good and I thanked him as well when I picked it up as I spoke to him on the phone before before dropping it off. Thank you All.
Service on 2018 GMC Terrain
Good. Technician did not locate need for replacement of rear wiper blade.
Service on my 2016 Buick Encore
Excellent service from the moment that I dropped off car until I picked it up.
Very good experience the ladies at tbe cashier counter are very friendly and helpful.
Not the best place for purchasing
I bought a 2019 truck for over 60k and they gave it to me with 2 bad tires, only one key fob, and an empty gas tank. I asked about the tires (which went low the next day) and they said it was probably something i had done to it in the last 24 hours. They removed the nail from the one tire and patched them both up. They said i could pay for new tires at wholesale price.
Dishonest Dealership…please read all the reviews
What a horrible experience. Was led to believe through phone and text message that truck was available for purchase for the sticker price. Drove 1.5 hours to dealership & was told that the car was for sale for $15k over sticker price. Stay away from this dealer. Very dishonest and all of the negative reviews speak volumes on how poor they run their business. I should have done my research before wasting my time on this dealership. Contacting the BBB tomorrow.
Dishonest, unorganized, unprofessional
Sold me a car without a title, lied about the warranty, lied about where the title went, didn't show me the paperwork at the time of signing to show the breakdown on the financing. Spent months going back and forth between this dealership and Wells Fargo trying to find this title to do an out of state transfer, and now my car is about to be illegal to drive. I bought the car in September 2020, identified the title issue in January 2021, it is now September 2021 and the issue still has not been resolved. I would never recommend anyone to do business with this group of crooks.
Everything went smooth and quickly, everyone was very pleasant to deal with.
Frank, we are elated to hear about your positive experience! Thank you for sharing. It means the world to us to know that you were happy with our team and how you were treated. We hope to see you again in the future!
Purchased a chevy silverado
After having plates installed by dealer, temporary tag was taken and used on a car of unknown origin, most likely employee of Cranbury gmc, fines coming to my house every week from ezpass, not a trust worthy dealership, and to top it off not a single call returned over this issue, police report has been filed