Kunes Chevrolet Cadillac of Delavan

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4.7
(926 reviews)
Visit Kunes Chevrolet Cadillac of Delavan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Service Sales
Monday 7:00am–5:30pm 8:00am–8:00pm
Tuesday 7:00am–5:30pm 8:00am–8:00pm
Wednesday 7:00am–5:30pm 8:00am–8:00pm
Thursday 7:00am–5:30pm 8:00am–8:00pm
Friday 7:00am–5:30pm 8:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (262) 725-8086 (262) 725-8086
Used (262) 725-0422 (262) 725-0422
Service (262) 725-0412 (262) 725-0412

Inventory

See all 142 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2020.
Kunes Chevrolet-Cadillac has a HUGE selection of New and pre-owned vehicles to choose from so we're sure you'll find the vehicle that fits your needs as well as your budget! We feature award winning sales service and a state of the art Collision Center too. We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience! Faith Family & Giving back. Welcome to Kunes!
We make car buying EASY!

Service center

Phone number (262) 725-0412

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(926 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

We were looking for a vehicle for our teenage daughter

We were looking for a vehicle for our teenage daughter and I'm so happy that we had Jaime Gonzalez to help us. He truly listened to what kind of vehicle we were looking for and had several vehicles ready for us to test drive as we went through this process. He was very personable, patient and knowledgeable when it came to answering the questions we had. Emily loves her 2020 Ford Edge Jaime! Thank you!

Dealer response

Good morning Karen, thank you so much for you high star review. We will pass your comments to Jaime and all the staff at Kunes Chevy Cadillac of Delavan. If you ever need anything else feel free to call or stop by, we would love to help you out!!! Have a great day!

1.0

They claimed to have a sale, totally took advantage of my

They claimed to have a sale, totally took advantage of my 83 your old father. Sold him a 2018 Explorer 50,000 miles for $46,208.87. Totally took advantage of his age, they spoke about how they are Christians , on October 24th the price of the vehicle was 32,000.00 on Oct 31st they bumped the price up to 44,000 the day before the “sale”. Do not buy from Kunes if you are unaware of how to negotiate price, they will rob you. DO YOUR RESEARCH before you buy a vehicle!!!!

Dealer response

Thank you for your business. I am sorry that your father's experience was less than satisfactory. Please rest assured that we price our vehicles in line with the rest of the market and take pride in helping our customers get the best deal available at any given time. We are constantly adjusting our prices to stay competitive in the marketplace and follow strict guidelines to ensure our customers get the best possible service. We would like an opportunity to assist you in the future and welcome any and all opinions and feedback.

5.0

Amazing service

Absolutely amazing service by Josh and the Kunes team they fought tooth and nail to get me into my amazing new 2019 chevy cruse rs

1.0

Worst experience I have ever had with this place.

Worst experience I have ever had with this place. Can't believe they would change part of the contract before I signed for my car. I was told I was getting 2k for my trades and they put in my paperwork that I'm only getting 750 for both. I didn't catch it till the end as they delivered the car to my house and signed paperwork then. Took 2 days to get my copies and now they want me to pay them another 750 to keep my cars on top of the 11k I already gave them for a down payment. How shady can people be and not be up front honest with you at the start. They also stated that they had to adjust the trade due to a bank charge. REALLY!!!! I have bought 4 cars from the same dealer and was never treated shady like this before that is why I kept coming back. I would watch your paperwork before u sign anything. I'm going to call the BBB tomorrow to let them know. This is wrong the other thing they did was tell me oh we got u financed with5k down, then a day later up to 7 then that night up to 8 then next morning up to 10 then again day later they wanted 13k down now this is such bad communication and shady I can't believe how I was treated. Ya I might not have the greatest credit but I do pay my bills and make enough money to cover all my bills. This will be the last time I will buy a car from here.

Dealer response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (262) 728-9163 so we can work towards a resolution. We look forward to hearing from you.

5.0

Kunes made it easy to find the right car for me and I

Kunes made it easy to find the right car for me and I couldn’t be happier with my choice!

Dealer response

Congrats on the car that was right for you! It's our job to make it EASY :)

1.0

So I originally bought a Subaru Impreza in may.

So I originally bought a Subaru Impreza in may. Bobby pushed me into it. They have very little inventory and told me they couldn’t get anything from their other location. He said if it ends up not working I can always come back and do a trade- I don’t have the worlds best credit. Well fast forward 9 months and it’s unusable. I have a tall 9 year old, tall fiancé and 2 medium size dogs. Call their Bobby doesn’t call me back. Can’t get calls back for brake work and recall work. I am so dissatisfied that I wish I could go with a 0.

Dealer response

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (262) 728-9163 so we can work towards a solution.

1.0

Josh and Jon shady co conspirators

Wow, I should have started my car buying adventure with Kunes here. My experience was very similar to those listed here. I'm surprised their sales person's name isn't listed. Let me: Josh Schaeffer, and his co shady conspirator, Jon Burns. I too was showing up to meet Josh regarding a vehicle that was shown on their website, but it had to be "Shipped" to them. I expected it to be there after 2 1/2 weeks of waiting for it to show up, and getting a call from where it was at. But NOOOO! I ended up with another vehicle, not exactly what I wanted. I emailed and/or texted these 2 with either being ghosted or minimal answers that did not answer my inquires. I am notifying the owners now. BBB, AARP, and any other organization that I can think of need to take heed of this 2 in this organization. DO not like this dealership and will never recommend them. DO not know the definition of customer service!

Dealer response

Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 728-9163 when you have a chance. Thank you, and we look forward to hearing from you.

1.0

Waste of Time

Initially, I was particularly looking forward to working with Kunes Automotive because of their reputation and the experiences friends have had purchasing vehicles from their dealership. However, my interaction with the dealership last week was less than stellar and I have decided to no longer pursue a transaction with them because of it. After a very nice email interaction with the dealership prior to the visit, I felt it was worth the long drive out to Delavan to check out the vehicle. When I arrived at the dealership (with title in-hand to trade in my existing car), I was helped by a salesperson who advised the vehicle I came to visit was already sold and they had no others like it. When I arrived at home, I received an email from another salesperson who advised my appointment was actually with them and inquiring if I was still interested. To date, the vehicle is still listed on their website and Cars.com as available. I don't know if they just didn't want to sell to me or if the car was lost, but it was pretty disappointing. It is not clear that the employees were communicating with one another, let alone the customer (me) in this situation and I, ultimately, wasted a couple hours with this visit. Although I am still in the market for a vehicle, I do not feel comfortable moving forward with this team.

Dealer response

We're very sorry to hear of your experience, and not sure what went wrong - that's not what we expect for our customers. Without your name, I can't really speak to the specific situation, but do know that inventory is tricky right now - very well may have had a customer taking delivery and their finance fell through. Again, we're very sorry and if you'd be willing to give us another shot, please call our General Manager, Marcin Drabowsky, at 262-728-9163

1.0

Initially, I was particularly looking forward to working...

Initially, I was particularly looking forward to working with Kunes Automotive because of their reputation and the experiences friends have had purchasing vehicles from their dealership. However, my interaction with the dealership yesterday was less than stellar and I have decided to no longer pursue a transaction with them because of it. After a very nice email interaction with the dealership prior to the visit, I felt it was worth the long drive out to Delavan to check out the vehicle. When I arrived at the dealership (with title in-hand to trade in my existing car), I was helped by a salesperson who advised the vehicle I came to visit was already sold and they had no others like it. When I arrived at home, I received an email from another salesperson who advised my appointment was actually with them and inquiring if I was still interested. To date, the vehicle is still listed on their website and Cars.com as available. I don't know if they just didn't want to sell to me or if the car was lost, but it was pretty disappointing. It is not clear that the employees were communicating with one another, let alone the customer (me) in this situation and I, ultimately, wasted a couple hours with this visit. Although I am still in the market for a vehicle, I do not feel comfortable moving forward with this team.

Dealer response

We're very sorry to hear of your experience, and not sure what went wrong - that's not what we expect for our customers. Without your name, I can't really speak to the specific situation, but do know that inventory is tricky right now - very well may have had a customer taking delivery and their finance fell through. Again, we're very sorry and if you'd be willing to give us another shot, please call our General Manager, Marcin Drabowsky, at 262-728-9163

1.0

Don't bother

Had an appt with a sales person only to drive an hour and him not even show up. Another salesman attempted to "help" me purchase a vehicle. He was unprofessional and seemed like I was a bother. I left after being treated so terribly I felt like I shouldn't have even wasted my time.

Dealer response

We're very sorry to hear this, and not what we expect to hear from our customers. If you're willing to give us another shot, please let us know. Our General Manager, Marcin Drabowsky, would love to hear from you. 262-728-9163

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