Reviews
Vitaliy could not have been any nicer, fast getting back
Vitaliy could not have been any nicer, fast getting back with me with follow-up & impressed with him from the start!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Do not waste your time!!
I bought a 2016 Tahoe here in May, it broke down in July and I have not had my vehicle since July!! This dealership has lied to me time and time again saying that my vehicle would get fixed and I have not heard anything from anyone in 2 weeks. I am a single mom making payments on a vehicle that I can’t even drive!!! I have been having to borrow cars from friends and family bc I cannot afford a rental. They have said to me multiple times that they would get my vehicle fixed and it is still torn apart bc it needs a New engine!! They have done nothing but lie to me, whenever I have a little hope that they will make this right, they disappear, no one calls me back or emails me back. I am at a loss for words and how disgusting this place is. Now I’m stuck with a loan on a vehicle I don’t even have!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic
" Fantastic! " I've bought two cars now from Lumin auto group. This is a fantastic business. You can tell these guys really care about honesty, and integrity. I've enjoyed doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process was easy, and I left with a great deal on my new cars. I will go back here again because of the excellent customer service and a great selection of cars. Truly it was a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
Amazing attention to detail. Eased the buying process and off we are with our dream car. Thank you Al and Abraham. Really recommend them they go above and beyond to get you off driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer!
Amazing! The salesman who was here, Abraham, was very kind and helpful! Him, along with a financial director, Al, were able to get my fiancé the most incredible truck which he fell in love with! Will be coming back for my personal vehicle in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eleazar Aguilera
Highly recommend coming in and checking them out , huge thanks to AL and Abraham for helping me pick my dream car , you guys need to come check them out .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome used car dealer!
Just bought my Toyota Highlander from this amazing company. I worked with the salesman Roman, a very pleasant young man who knows customer service very well. When I started changing my mind and preferences on certain things - he was willing to accommodate me and did not put any pressure. I really like how the place is neat and very impeccably clean. All cars are clean title and in good condition. If you are looking for great car with good price, this is one stop place for your new auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service! Five stars for sure!
Great costumer service. Helped me get the car I wanted and negotiated the best deal with the bank. Even let me drive the car to the bank to pull money out. They even stayed open an extra hour trying to get me into a car. Roman helped me and my boyfriend out. Five star Costumer service for sure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good customer service!
I'm beyond blessed by this company, not only i got a great deal, they treated me with coffee, made me feel like part of their family! I also like how they showed me even better car then i came for, since that car wasn't on a website yet, so i'm so so happy! Financing process was very easy and quick, i was in and out within less then an hour! Thank you Shawn and Roman
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience
Thanks to Shann, Roman and the Lumin Auto Group team for an AMAZING car buying experience. They gave me a great deal!!! Beautiful car and no issues after 2 months. They also did some minor exterior cosmetic work for free which I really appreciated. You guys rock! Would definitely recommend Lumin to any of my friends looking to buy a used car
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase