Reviews
Steven Duncan was my service advisor and was friendly,...
Steven Duncan was my service advisor and was friendly, very articulate in what I needed to have done and when my car would be ready. Adrian was my technician and did a great job, he is very conscientious and good at his job. I am always pleased with the service I receive from Steven and Adrian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review of your experience with Steve and Adrian! We appreciate your business!
was not a great experience....difficult time with loaner...
was not a great experience....difficult time with loaner vehicle and no communication from them....I was the one who had to keep calling....my truck with 7800 miles should not need lifters either
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Kevincanale, We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.
Purchasing my new Silverado at Mohawk Chevy was a...
Purchasing my new Silverado at Mohawk Chevy was a pleasurable experience. Friendly staff and they worked in a timely fashion. I look forward to future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the excellent review of your experience here at Mohawk Chevrolet! We look forward to serving you in the future!
Jude our salesman went out his way to insure we were...
Jude our salesman went out his way to insure we were treated extremely well. Could have been a little faster when it cam to signing the papers.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review of your experience with Mohawk Chevrolet! And Thank you for your feedback on the paperowrk time, we will make our team aware!
Only issue was waited a week on parts. I have Allstate...
Only issue was waited a week on parts. I have Allstate car care. Greg Rivers dealt with allstate car care the whole time with no issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are sorry for the parts delay but thank you for the excellent review of your experience here at Mohawk Chevrolet!
Took 2 half hours for an oil change. Was told I needed...
Took 2 half hours for an oil change. Was told I needed new brake pads at $1200! Took it elsewhere only needed front done and was only $364. Shame on you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry for your experience and we take all feedback seriously. We strive for 100% customer satisfaction not only in the car you buy but the process in which you buy, service and repair. Please contact Travis Horne thorne@mohawkchevrolet.com so we can work to provide you with the Gold standard of customer service we strive for here at Mohawk Chevrolet.
Kind and friendly. Knowledgeable convenience prompt....
Kind and friendly. Knowledgeable convenience prompt. Awesome facility. Gregg was really a nice thorough service person. enjoyed the customer waiting area along with the coffee
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the feedback on your experience here at Mohawk Chevrolet! We appreciate your business and are here if you need anything!
They were amazing, they went above and beyond to make...
They were amazing, they went above and beyond to make sure I was in the vehicle I wanted…I didn’t feel as if I was being forced to make a purchase and at most dealerships I do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the feedback on your experience here at Mohawk Chevrolet! We appreciate your business and are here if you need anything!
I BROUGHT MY SAFARI IN FOR BEING SLUGGIISH AND SPENT...
I BROUGHT MY SAFARI IN FOR BEING SLUGGIISH AND SPENT $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. MONROE MUFFLER DISCOVERED THE PROBLEM TO BE A BAD CATALYTIC CONVERTER. WHY COULDNT A BRAND NEW MULTIMILLION DOLLAR DEALERSHIP NOT BE ABLE TO FIND SOMETHING SO SIMPLE?
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about this, could you please contact our service manager Ed Pizzigati at epizzigati@mohawkchevrolet.com so we can discuss this further with you?
We could not be happier with our experience at Mohawk...
We could not be happier with our experience at Mohawk Chevrolet. All staff were very friendly and helpful. Beautiful facility! Very comfortable waiting areas. Wonderful staff! We will recommend Mohawk Chevrolet to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the feedback on your experience here at Mohawk Chevrolet! We appreciate your business and are here if you need anything!