Reviews
Great dealership.
Great dealership. Always helpful and friendly. I have no complaints. I don't need a 15 word minimum.
Great dealership.
Great dealership. Always helpful and friendly. I have no complaints. I don't need a 15 word minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We took our RAM truck in for an oil change and tire
We took our RAM truck in for an oil change and tire rotation and checkup. They were friendly and very up front with the amount of time to finish this work. The waiting area was clean and the coffee/hot chocolate were awesome. Nice place to get work done on our RAM!
We took our RAM truck in for an oil change and tire
We took our RAM truck in for an oil change and tire rotation and checkup. They were friendly and very up front with the amount of time to finish this work. The waiting area was clean and the coffee/hot chocolate were awesome. Nice place to get work done on our RAM!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear your visit for the oil change and tire rotation was a pleasant one. Our team at Kunes Chrysler Dodge Jeep RAM of Platteville always aims for clear communication and a comfortable waiting experience. Appreciate your kind words about our service area.
I've been with Kunes for along time.
I've been with Kunes for along time. We've bought many new vehicles with Dodge and will continue. Thanks to the great service.
I've been with Kunes for along time.
I've been with Kunes for along time. We've bought many new vehicles with Dodge and will continue. Thanks to the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The gentleman working in the desk in service department
The gentleman working in the desk in service department on 6/21 was absolutely great! He explained everything very well, I have never had someone take the time to explain things to the extent that he did! Great service by him!
The gentleman working in the desk in service department
The gentleman working in the desk in service department on 6/21 was absolutely great! He explained everything very well, I have never had someone take the time to explain things to the extent that he did! Great service by him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased a 2024 Ram 1500.
We purchased a 2024 Ram 1500. Colton, the sales rep was very helpful and personable. The GM, Keith, went above and beyond for us. It was a great buying experience. I would recommend looking there first and meeting with Colton to start your next vehicle buying experience!
We purchased a 2024 Ram 1500.
We purchased a 2024 Ram 1500. Colton, the sales rep was very helpful and personable. The GM, Keith, went above and beyond for us. It was a great buying experience. I would recommend looking there first and meeting with Colton to start your next vehicle buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear about your positive experience with our team at Kunes Chrysler Dodge Jeep RAM of Platteville. Enjoy your new 2024 Ram 1500 and thank you for the recommendation!
I have to give Kunes Service Dept.
I have to give Kunes Service Dept. 5 Stars. I had a mid-afternoon appointment for an oil change due to morning meetings and appointments which all ended early. On a chance they could squeeze me in early I gave the service department a call and inquired if I could come in 3 hours early for my oil change appointment. They did get me in despite being very busy and I was grateful. The staff was friendly and courteous and took the time to go over what was serviced on my vehicle. I would no issue recommending Kunes Service Deptartment. Thanks
I have to give Kunes Service Dept.
I have to give Kunes Service Dept. 5 Stars. I had a mid-afternoon appointment for an oil change due to morning meetings and appointments which all ended early. On a chance they could squeeze me in early I gave the service department a call and inquired if I could come in 3 hours early for my oil change appointment. They did get me in despite being very busy and I was grateful. The staff was friendly and courteous and took the time to go over what was serviced on my vehicle. I would no issue recommending Kunes Service Deptartment. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy the service team could accommodate your schedule for the oil change. We appreciate your recommendation and look forward to providing you with a great experience again in the future. Thank you from Kunes Chrysler Dodge Jeep RAM of Platteville.
Friendly service.
Friendly service. clean lounge and restroom. Service people all very kind. They answered all my questions and explained how my Ram was repaired by the service tech.
Friendly service.
Friendly service. clean lounge and restroom. Service people all very kind. They answered all my questions and explained how my Ram was repaired by the service tech.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words about our team and service area. We're glad we could help with your Ram repairs at Kunes Chrysler Dodge Jeep RAM of Platteville.
The folks here are friendly.
The folks here are friendly. I had a problem after the purchase, but everyone stepped up to help. Especially, Mr. Andy Kirschenbaum, was there to see problem solved!
The folks here are friendly.
The folks here are friendly. I had a problem after the purchase, but everyone stepped up to help. Especially, Mr. Andy Kirschenbaum, was there to see problem solved!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and are glad our team could assist. At Kunes Chrysler Dodge Jeep RAM of Platteville, we strive to ensure every experience is as smooth as possible. Thank you for choosing us.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
I have never had a worse experience in purchasing a
I have never had a worse experience in purchasing a vehicle than I had with dealing with this dealership. When I arrived I walked through the showroom 5 times before I was approached about why I was there even though there was 5 or more salespeople sitting at their desks looking out the window. When I finally talked to a salesman and he got me the price on the vehicle that I wanted we agreed to the price and would pick up the vehicle a week later. When I came to pick up my vehicle the process took more than two hours even though I was paying cash. I was billed $500.00 more than the quoted price and when questioned about it I was told that it was due to the amount of sales tax that had to be withheld, a lie. The business manager that I had to deal with proceeded to tell me lie after lie about what was taking so long and about the amount of license fees that were withheld that any over amount would be returned promptly. I will never return to this dealership and would not recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall sales experience and interaction with our team. Can you please contact me at your earliest convenience? Best, Andy Kirschenbaum General Sales Manager Kunes Chrysler Dodge Jeep Ram of Platteville andy.kirschenbaum@kunes.com