West Herr Chrysler Dodge Jeep Ram Fiat of Rochester

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

Hoang Levin was great he worked hard to get me what I was looking for never pressured me. He answerd all my questions and made me feel comfortable Thank you

Worked with Kevin. He did so much work for me to find and get me in the car I wanted. Thank you so much

Kevin and his team got me out of a sticky situation with my prior vehicle. They were kind, efficient, and found a solution that best worked for me. 10/10 recommend these guys I will never shop elsewhere!

I can’t say enough good things about Kevin and the West Herr team at CDJR! Kevin knew we weren’t in a rush to make any decisions on our next lease and that we had about 2 months to decide. He let us go at our pace, let us test drive the cars we were interested in (even if they weren’t available at that specific location) and answered any and all questions we had. Once we had our choices down to 2, he helped us weigh our options, the pros and cons of each and got us the best deal! I’m happy to recommend Kevin to anyone looking for their next vehicle, lease or buy!

Great staff and experience in a timely manner. able to take advantage of buying two oil changes for a lower price

Steve Stonehouse and his crew are Excellent. No pressure to turn in and lease another jeep. Came home with a new 2025 jeep compass. Love it. Thanks

In the last week, I brought two of the vehicles I own in for routine maintenance. Chris Malone was my service advisor. He was able to get both vehicles in and done in adequate time. The maintenance staff is professional and does a great job. I’ve been buying and getting car serviced at This dealership for over 20 years. Excellent staff.

We were treated excellent. Well mannered staff. They listened and worked with us. When it was all said and done. Both parties were happy.

Christopher Malone and his service staff and top notch and probably rated best in class in the industry. Honesty and Transparency are the 2 most valued asset and with their integrity we all know our vehicles are fixed right when broken or maintained when needed. Thanks!