Hertrich Chevrolet of Dover

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3.7
(9 reviews)
Visit Hertrich Chevrolet of Dover
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–8:00pm
Tuesday 7:30am–6:00pm 8:30am–8:00pm
Wednesday 7:30am–6:00pm 8:30am–8:00pm
Thursday 7:30am–6:00pm 8:30am–8:00pm
Friday 7:30am–6:00pm 8:30am–8:00pm
Saturday 8:00am–4:00pm 8:30am–5:00pm
Sunday Closed Closed
New (302) 724-6946 (302) 724-6946
Used (302) 526-4006 (302) 526-4006
Service (302) 674-0100 (302) 674-0100

Inventory

See all 77 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.
Hertrich Chevrolet Of Dover is your trusted dealership and the reason why its loyal customers keep coming back. Smyrna Camden and Dover DE Chevrolet customers can see that from the time they enter our showroom when they get their vehicle for service they can expect to be treated like family each and every visit.
Some New Vehicle pricing may include Trade or Financing assistance. Contact us to qualify.

Service center

Phone number (302) 674-0100

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.7
(9 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Guardian application

Everything was done according to schedule and quality as expected.

Dealer response

Ted, Thank you for taking the time to review us! We look forward to working with you again!

1.0

false advertising, waste of my time

Trucks are in short supply at the moment however I went there because they had what I wanted in stock and the price listed was competitive. Not so fast when I asked why it was 4K more than advertised the salesman said we don't honor the rebates, that's fine but don't waste my time with false advertising. Went to a dealer in Baltimore much better experience.

5.0

Friendly place

They were very nice specially Jay Argueta salesman

2.5

Black Friday deal on line

False advertising Black Friday with Equinox 2020, LS, LT. They ran my credit with 8 different banks, with Unknown credit agency score plummeted 30pts never again

4.0

Oil change and washer motor repair

Service was good. However the cost for minor repairs I.e., washer motor and basic check up is way expensive.

1.5

Nancy Jordan

It took close to 4 hours to install rain guards with an appointment. They tried to over charge me. The protection package that was supposed to be applied wasn't because no one In service realized it was too late and the process took too long. They expect me to be without a car for an entire day to apply the protection on another day. Appears there is no concise communication. I'd rather go without the protection coverage than deal with service again.

5.0

New Diesel Silverado 1500

So we had a great experience at the dealership. They were able to get us in to the truck that we love. Salesman Bill was very Knowledgeable on the trucks and chevy overall. This was our first Chevy purchase. Would strongly recommend visiting the dealership.

Dealer response

Thank you for taking the time to share your experience here at Hertrich Chevrolet of Dover! We appreciate the kind words and are happy you love your new Silverado! We hope you have many happy miles in your new Diesel Silverado 1500.

4.7

Excellent job

Everyone was very nice and helpful and Bill my salesperson was very courteous and through and made sure I was comfortable with everything in my car and knew what buttons did what.

4.8

Service

Great job! Provided excellent service from scheduling to servicing always kept in contact to let me know what was going on

Read all 9 reviews