Certified Luxury Motors of Valley Stream

Never go here. They are scammers and useless during and after the car buying process. Car listed online for $21k but went up to $36k. Put $3k down so that might be something about it but still that is insane. Salesperson did not know what she was doing (Imani) and she wanted me to write a good review for her which is funny cause they make you write good reviews. So many things I had to figure out myself about the features of the car and history because she did not tell me anything about the car and just stood there awkwardly not saying a word while I was looking at it. I had just graduated so I didn't know any better but I truly wish I went somewhere else instead and got a better car for the price I paid. This car price was way over the value. Happened last summer but I still am so upset and angry about the experience and deeply regret driving 2 hours there. Car didn't even include a spare tire, the SD card for navigation or whatever it is, an extra key. Terrible, terrible service. Also said the first service would be complimentary at any dealership and that was not true. Don't waste your time and money there.

Exceptional Experience at Certified Luxury Motors! I recently had the pleasure of working with Fabian, the manager, and Dimitri, the finance manager, and I couldn’t be more impressed with the outstanding service I received. Fabian was knowledgeable, professional, and made sure the entire process was smooth and stress-free. He went above and beyond to help me find the perfect vehicle that met all my needs. Dimitri in finance was equally fantastic. He explained everything clearly, answered all of my questions with patience, and worked hard to secure the best financing options available. His expertise and dedication made me feel confident in my purchase. Overall, the team at Certified Luxury Motors exceeded my expectations. Fabian and Dimitri provided top-notch service from start to finish, and I highly recommend them to anyone looking for a great car buying experience. Thank you both for making this such a positive and memorable experience!

VERY GOOD DEALS HERE IN CERTIFIED LUXURY MOTORS. WILSON AND DIMITRI HELPED ME GET A HYUNDAI WITH A GREAT RATE!

Thanks for my car Ginelle and Dimitri! I had a great experience with this team

The absolute car buying experience in my life. I purchased a vehicle from them and they failed to inform me that it was Canadian. One week after taking the car home we informed them of a sound and their service guy took it to a Dodge dealer because he didn’t know what it was. It turned out we needed a new engine. Certified Luxury motors would not help fix the issue and stopped returning our phone calls. They left our car at Dodge dealership and we had to pay the diagnostic fee to have the car released. The extended warranty we purchased with Certified Luxury Motors would not help fix the vehicle because they said “it was a preexisting issue”. We were left with a Canadian vehicle that needed a new engine and a $40k loan. Certified Luxury motors did nothing to help with the major issue we were having.

Horrible experience. Advertised prices are all wrong. These are the people who give used car dealers a bad name, they fulfill all stereotypes. Avoid at all costs.

I called a made appointment for buying a car when I came car was sold to somebody else rude and unprofessional I was driving 100 miles back and forth for nothing that's it

Don’t buy a car here, they are scammers. The listing price is fake. I flew all the way from Iowa, got there and spent more than 4 hours at the dealership. The listing price was 23K but actual price was 34K. Hidden fees and taxes. The car wasn’t even ready at the time I arrived. Poor customer service. Total scam!!!!

Their price is not described as online. Call them three times to confirm price and came down. Gave me a price 25% hire wasted a couple hours of my time. Don't bother going there

STAY AWAY FROM TRASH PEOPLE. I don't usually write review, but this experience really makes sad and angry. They are good at fabricating document and charging you more than decided. They also apply higher loan for you without your agreement. Looking for lawyer to solve this, This store brings trust crisis with me.