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Maus Acura of North Tampa

(1,444 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2021 consumer dealer award

Reviews

(1,444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maus Acura of North Tampa from DealerRater.

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Best customer service!

Best customer service! I’ve purchased two vehicles and the experience is always 10000/10. Jason and Jan are absolutely amazing at what they do and take care of their customers

Best customer service!

Best customer service! I’ve purchased two vehicles and the experience is always 10000/10. Jason and Jan are absolutely amazing at what they do and take care of their customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey amville94, Thank you for the positive review. We truly appreciate you as a customer, and hope you know if you need anything we are here to help! Thank you again!

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Maus Acura blew me away with their top-notch service

Maus Acura blew me away with their top-notch service and expertise! The team was knowledgeable, friendly, and went above and beyond to make sure I left with a great deal on my new Acura Adx. I would Highly recommend Maus Acura and Alex for anyone in the market to buy a new car!!!! Thank you so much for your honest approach to my car buying experience. I left not only with a new car but with new knowledge on what a great car buying experience is supposed to be like.

Maus Acura blew me away with their top-notch service

Maus Acura blew me away with their top-notch service and expertise! The team was knowledgeable, friendly, and went above and beyond to make sure I left with a great deal on my new Acura Adx. I would Highly recommend Maus Acura and Alex for anyone in the market to buy a new car!!!! Thank you so much for your honest approach to my car buying experience. I left not only with a new car but with new knowledge on what a great car buying experience is supposed to be like.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Aandm0801, Thank you so very much for the 5 star review. We love when we can make our customers happy! If you need anything we are here to help you out! Thank you again for being a valued customer.

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Dealership was clean and nice.

Dealership was clean and nice. Love the car. Everyone was super nice there. Had a good experience

Dealership was clean and nice.

Dealership was clean and nice. Love the car. Everyone was super nice there. Had a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you tnt216 for the review. Your feedback helps us grow and learn. If you need anything please let us know, we are here for you! Thank you again for being a valued customer.

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Great service from everyone involved in the new car

Great service from everyone involved in the new car purchase. From salesman, new car manager, and financial manager everyone very nice and knowledgeable. In and out the door in 90 minutes was great. Buying a car should not take 7 hrs like most places. Highly recommend.

Great service from everyone involved in the new car

Great service from everyone involved in the new car purchase. From salesman, new car manager, and financial manager everyone very nice and knowledgeable. In and out the door in 90 minutes was great. Buying a car should not take 7 hrs like most places. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello mwwrightspt, Thank you so much for the positive feedback and positive review here. We truly appreciate you as a customer. We want you to know we are for you if you need anything. Thank you again!

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Was amazing the services and the treatment that I

Was amazing the services and the treatment that I received to purchase my new suv.

Was amazing the services and the treatment that I

Was amazing the services and the treatment that I received to purchase my new suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jacqueline, Thank you so much for the positive feedback. We love reading these for sure! We truly appreciate you. Let us know fi you need anything and thank you again!

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Lee was great.

Lee was great. So easy to work with. Great experience! Vega was equally as awesome!

Lee was great.

Lee was great. So easy to work with. Great experience! Vega was equally as awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey gemini1050! Thank you so much for the feedback, we truly appreciate you. Thank you again for being a valued customer, and if you need anything we are here to help!

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This dealership is complete garbage.

This dealership is complete garbage. They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused by road conditions only for that to be proven false after Honda came out with a recall for the steering wheel. I have a hatch that they cannot fix after multiple attempts. I also am on my 4th amp at 63k with a completely stock car. They refuse to buy it back even though they can’t fix my problems. I wrote a review on Facebook they blocked my account and reported it so my ENTIRE account got deleted. Since that happened my review no longer shows up on their facebook page. They didn’t want anyone to see the xx that I went through because of the crap car they sold me. Do not go here because they are dishonest and incompetent. God sees everything and karma will catch up to these scam artist soon enough.

This dealership is complete garbage.

This dealership is complete garbage. They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused by road conditions only for that to be proven false after Honda came out with a recall for the steering wheel. I have a hatch that they cannot fix after multiple attempts. I also am on my 4th amp at 63k with a completely stock car. They refuse to buy it back even though they can’t fix my problems. I wrote a review on Facebook they blocked my account and reported it so my ENTIRE account got deleted. Since that happened my review no longer shows up on their facebook page. They didn’t want anyone to see the xx that I went through because of the crap car they sold me. Do not go here because they are dishonest and incompetent. God sees everything and karma will catch up to these scam artist soon enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vince sorry for the prior response of not recognizing your name. We are aware of who you are and your situation. We have tried to help you and never once call your a liar. You have the right to take your Integra to another Acura dealer if we did not meet your expectations and feel the way you do.

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Easy to work with and to the point.

Easy to work with and to the point. The fact that I did not have to spend my whole day at the dealership was refreshing.

Easy to work with and to the point.

Easy to work with and to the point. The fact that I did not have to spend my whole day at the dealership was refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for joining the Maus Family, we truly appreciate you and if you need anything in the future we are here to help you out! Thank you again for being a valued customer and new family member!

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Was a great experience and very clean dealership with

Was a great experience and very clean dealership with great customer service. When i arrived Luis took good care of me as well as Jason. The negotiations when well and I was satisfied with the decision i made with Maus Acura integra tampa Fl. They have a great deal with the Maus care as well a decent price on the vehicle.

Was a great experience and very clean dealership with

Was a great experience and very clean dealership with great customer service. When i arrived Luis took good care of me as well as Jason. The negotiations when well and I was satisfied with the decision i made with Maus Acura integra tampa Fl. They have a great deal with the Maus care as well a decent price on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Davidvolv, We are so thankful for your positive review. We are happy to hear about the experience you had here! Thank you for being a valued customer of ours, and new family member! If you need anything we are here to help!

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Thank you Brittney for your help and making the process

Thank you Brittney for your help and making the process quick and easy. It was great doing almost everything over my lunch break.

Thank you Brittney for your help and making the process

Thank you Brittney for your help and making the process quick and easy. It was great doing almost everything over my lunch break.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Tracysommer72, Thank you so much for the positive feedback. We truly appreciate you as a customer and as a Maus Family Member. Give us a call if you need anything, we are here to help!

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