Reviews
Run, don't walk, AWAY!!!! Saw a deal online. Did a deal with salesman Ryan, negotiated the price in writing, and agreed to the sales price in writing. He promised the car was pulled off the floor pending sale. Then BOOM they sold the car to someone else. Falsely claimed we "refused" to sign paperwork that was never sent. Should have seen red flag when they advertised a $699 doc fee included in the price, and their first offer used the same price, plus the $699 doc fee. Do NOT trust these guys; they prove the stereotype of used car salesman!!!
Run, don't walk, AWAY!!!! Saw a deal online. Did a deal with salesman Ryan, negotiated the price in writing, and agreed to the sales price in writing. He promised the car was pulled off the floor pending sale. Then BOOM they sold the car to someone else. Falsely claimed we "refused" to sign paperwork that was never sent. Should have seen red flag when they advertised a $699 doc fee included in the price, and their first offer used the same price, plus the $699 doc fee. Do NOT trust these guys; they prove the stereotype of used car salesman!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear lord, probably the worst dealership I’ve ever dealt with. Nolan is incredibly unprofessional and the management needs to reel in how rude their employees are. If you need to service your Ram, don’t go here.
Dear lord, probably the worst dealership I’ve ever dealt with. Nolan is incredibly unprofessional and the management needs to reel in how rude their employees are. If you need to service your Ram, don’t go here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department is absolutely terrible. I suggest going anywhere but here. The service managers need serious training on customer service and communication.
The service department is absolutely terrible. I suggest going anywhere but here. The service managers need serious training on customer service and communication.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We had researched a number of vehicles ahead of time on the lot and reached out to look at them. We talked to Corey and, when we got there, two of the ones I had been looking at were sold. There were two that were still on the lot. We drove a Willy's and a Rubicon. We went out the door paying less than the amount advertised (including with taxes, titles, and fees). We are a few weeks in and the vehicle has been satisfactory so far.
We had researched a number of vehicles ahead of time on the lot and reached out to look at them. We talked to Corey and, when we got there, two of the ones I had been looking at were sold. There were two that were still on the lot. We drove a Willy's and a Rubicon. We went out the door paying less than the amount advertised (including with taxes, titles, and fees). We are a few weeks in and the vehicle has been satisfactory so far.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Asked about availability of a car and they did an unauthorized hard credit pull. Lowered my fico a whole level and I never asked about financing. Annie, the “internet specialist “ did nothing to resolve this. Stay away from these idiots
Asked about availability of a car and they did an unauthorized hard credit pull. Lowered my fico a whole level and I never asked about financing. Annie, the “internet specialist “ did nothing to resolve this. Stay away from these idiots
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst dealer i have ever dealt with. A car was cheaper than expected so I worked with them to coordinate a visit from Lemon Squad (mobile mechanic) to check it out. The guy gets there and they tell him it sold so he wouldn't inspect it. It is now 2 weeks later and the car is still still on the site, their lot and for sale, the sales guy made all kinds of noises but obviously they just knew what the mechanic would have found. On top of that, they kept "reducing" the price, but the out the door price never changed.
Worst dealer i have ever dealt with. A car was cheaper than expected so I worked with them to coordinate a visit from Lemon Squad (mobile mechanic) to check it out. The guy gets there and they tell him it sold so he wouldn't inspect it. It is now 2 weeks later and the car is still still on the site, their lot and for sale, the sales guy made all kinds of noises but obviously they just knew what the mechanic would have found. On top of that, they kept "reducing" the price, but the out the door price never changed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Possibly the worst dealership I have ever dealt with. Advertised price and trade in value changed every time they provided a quote. Claimed the advertised price was best price and inclusive then tried to add a few thousand dollars
Possibly the worst dealership I have ever dealt with. Advertised price and trade in value changed every time they provided a quote. Claimed the advertised price was best price and inclusive then tried to add a few thousand dollars
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
The employees were rude. Inaccurate listings online. Blocked the dealership to stop receiving calls, now getting 15 spam calls a day. Went private immediately afterwards.
The employees were rude. Inaccurate listings online. Blocked the dealership to stop receiving calls, now getting 15 spam calls a day. Went private immediately afterwards.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible experience Do not recommend The sales associate, Corey, is the biggest xx artist on the planet.
Terrible experience Do not recommend The sales associate, Corey, is the biggest xx artist on the planet.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Avoid this dealer - Financial and Service Issues I purchased a vehicle from Don Jackson North and had a terrible experience. 1) I was sold a $2,997 service contract that I cancelled almost immediately, but they are now refusing to issue my refund. 2) The car was supposed to include a charging cable, but the bag was empty when I got home. 3) The car was filthy; I found cookie crumbs all over my clothes after sitting in the "cleaned" interior. I have filed complaints with the BBB and am seeking my refund. Buyer beware.
Avoid this dealer - Financial and Service Issues I purchased a vehicle from Don Jackson North and had a terrible experience. 1) I was sold a $2,997 service contract that I cancelled almost immediately, but they are now refusing to issue my refund. 2) The car was supposed to include a charging cable, but the bag was empty when I got home. 3) The car was filthy; I found cookie crumbs all over my clothes after sitting in the "cleaned" interior. I have filed complaints with the BBB and am seeking my refund. Buyer beware.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car