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Yadira is a stellar employee.
Yadira has to be the friendliest and most welcoming employee Chevy of Highland has, she explained everything in detail what my car needed in services to keep it up to date and I purchased it. I definitely felt a difference in my car by running smoother.
Thank you so much for taking the time to leave this lovely review, Martha! We’re ecstatic to hear that Yadira provided you with such friendly and helpful service while servicing your vehicle. We hope to help you again further down the road with your future vehicle needs. Until then, safe travels and many thanks from your friends at Garber Chevrolet Highland.
I bought a used Jeep Wrangler on December 22,2022.
I bought a used Jeep Wrangler on December 22,2022. I was told after everything was said and done that the 2nd Key was misplaced. Fine. I gave it a couple weeks, And it was never found. I came in on a Wed. to get a new key made and the key guy did not show up. I came in this Wed. and they told me they could not get ahold of him. Still No Key. REALLY??? So this is the way we run a Dealership. So today is January 19th, 2023. Still No Key. REALLY??? NEVER AGAIN !!!!!
The experience at Garber Chevrolet was great.
The experience at Garber Chevrolet was great.. Pablo was my sales representative and did a fantastic job getting me into a car with no trade in, no money down. Everything was mostly done via text message. He took care of any concerns I had. Thanks Pablo.... keep up the good work.…... will definitely recommend you for purchasing a vehicle at Garber Chevrolet.
Ljbaker010 – we appreciate you choosing Garber Chevrolet Highland and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad to hear that Pablo made buying your new Chevy Equinox as easy as possible. We look forward to working with you again in the future. Safe travels!
Over charged Auto Repairs
Be careful having these guys quote and repair your vehicle. They constantly overcharge for repair. Be sure to carefully consider other qualified alternatives. These guys don't care about their long-term customers, etc. As such, I will never buy another car from them OR get my car serviced by them.
Hi, we regret to hear that you had this experience with us. Here at Garber Chevrolet of Highland, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (219) 924-3344 to discuss ways we can better serve you in the future.
Whenever my car is due for any type of maintenance work, I schedule with Garber. The customer service is top notch. My service specialist is Charlene and she?s such a peach!! She makes my visit easy. From the time I enter and even when the car is with the technician I?m confident all is well. I plan to continue to bring my car here for service until I decide to purchase a new car.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Garber Chevrolet of Highland and we hope to see you again soon!
4 years ago i was very happy with Garber sales for the
4 years ago i was very happy with Garber sales for the two new vehicles i purchased from them. Fast forward 4 years and the review is negatively turned 360. Having transmission/clutch issue with my 2018 cruze. Service could not determine the cause and therefore fix it (I have an extended warranty). Happy to pay the $165 diagnostic fee but where it went awry is Garber conveniently took 7 days to tell me they cannot determine the issue. That's 7 days of a "rental" loaner car where Garber charged me another $270 to my bill. And to top it off the costly loaner was dirty and smelled like an ash tray to which Garber stated they were sorry for the inconvenience. $435 later and the car still has the problem. If it were 1 to 3 days maximum to diagnose the vehicle would be reasonable and not had an issue paying the loaner "rental" fee but 7 days they held my car which I had to make three calls over 2 different days just to get an update and be told they do not know why the car is switching gears incorrectly. I could not be more unhappy with Garber's service and commitment to their customers.
Shawn, We pride ourselves on our professional service and I'm very sorry to see that you were not happy with your recent experience. We’ve tried to contact you on several occasions, but have not been able to reach you. I would like the opportunity to speak with you directly to address your concerns, so please reach out at your earliest convenience to (219) 924-3344. Thanks, Thomas Walker | Service Manager
Service at Garber Chevrolet
Service agent had me checked quickly. Service took 45 minutes. Checked out quickly.
Thank you so much for the rave review! We are thrilled that our team made it easy and quick for you to service your vehicle with us! Until next time, drive safe!
Charlene at service desk was amazing the gentleman that shuttled me back and forth was just as kind it was a great experience will decently refer friends family and even people I don?t know ???? Happy Holidays
Thank you for your recommendation and glowing review, Jennifer! We are thrilled we were able to provide you with an exceptional service experience. All of us at Garber Chevrolet Highland want to wish you Happy Holidays and we hope to work with you again in the future.
I?ve been bringing my car to the Garber Chevrolet on Indianapolis Blvd for years and will continue! I always receive top notch service. My service rep Charlene is always very helpful and knowledgeable. Charlene represents customer service very well as she?s very attentive and passionate about her customers and the business.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Rick Castro helped me sell my car at Garber Highland
Rick Castro helped me sell my car at Garber Highland Chevy! Excellent customer service. Would recommend going to see him!
We appreciate you choosing Garber Chevrolet Highland and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make selling your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!