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Hanlees Hilltop GMC

(327 reviews)

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Hilltop GMC from DealerRater.

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Very professional, the staff was very kind, I am very

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

Very professional, the staff was very kind, I am very

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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What truly stood out was their exceptional customer

What truly stood out was their exceptional customer service. They went above and beyond to ensure I was satisfied, even after the purchase. I highly recommend [Car Dealership Name] to anyone in the market for a new or used car. Thank you for making car buying such a positive experience!

What truly stood out was their exceptional customer

What truly stood out was their exceptional customer service. They went above and beyond to ensure I was satisfied, even after the purchase. I highly recommend [Car Dealership Name] to anyone in the market for a new or used car. Thank you for making car buying such a positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The buying process went so fast, but follow up - no good

The buying process went so fast, but follow up - no good customer service. I haven’t bought a car in over 15 years and I’m 70 years old so I’m kind of slow thinking now but I feel the salesman just bulldozed through the whole financing process without letting me think on them. Especially the optional choices. And then the person who was helping with the car itself didn’t bring it to my attention that a part covering the passenger mirror was missing when i called the next day Hector said he would work on it. I’ve been texting him for 2 1/2 weeks and same response, he’s working on it and please be patient. I’m meeting with the Sales Manager tomorrow who seems like he wants to help me to resolve this. Maybe there’s hope with the Sales Manager, other than that, don’t think I’ll recommend this dealer.

The buying process went so fast, but follow up - no good

The buying process went so fast, but follow up - no good customer service. I haven’t bought a car in over 15 years and I’m 70 years old so I’m kind of slow thinking now but I feel the salesman just bulldozed through the whole financing process without letting me think on them. Especially the optional choices. And then the person who was helping with the car itself didn’t bring it to my attention that a part covering the passenger mirror was missing when i called the next day Hector said he would work on it. I’ve been texting him for 2 1/2 weeks and same response, he’s working on it and please be patient. I’m meeting with the Sales Manager tomorrow who seems like he wants to help me to resolve this. Maybe there’s hope with the Sales Manager, other than that, don’t think I’ll recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Great service, prompt answers, very knowledgeable, not

Great service, prompt answers, very knowledgeable, not rushed, dedicated to making sure everything can be done that can be.

Great service, prompt answers, very knowledgeable, not

Great service, prompt answers, very knowledgeable, not rushed, dedicated to making sure everything can be done that can be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Employees were helpful and friendly.

Employees were helpful and friendly. It did take awhile to get the car serviced. Besides that, everything else was great.

Employees were helpful and friendly.

Employees were helpful and friendly. It did take awhile to get the car serviced. Besides that, everything else was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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good sales man and friendly love to buy again later ,from

good sales man and friendly love to buy again later ,from them plus they help in different ways to buy thank you

good sales man and friendly love to buy again later ,from

good sales man and friendly love to buy again later ,from them plus they help in different ways to buy thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service and fast efficient service would

Great customer service and fast efficient service would come back to get car service again

Great customer service and fast efficient service would

Great customer service and fast efficient service would come back to get car service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very friendly.

Very friendly.took time to explain what was happening with my encore,with a smile..kept me happy with every conversation about my my truck thank u

Very friendly.

Very friendly.took time to explain what was happening with my encore,with a smile..kept me happy with every conversation about my my truck thank u

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great job!

Great job!!! Fast and efficient! Great service! Really helpful always kept up to date regarding my vehicle

Great job!

Great job!!! Fast and efficient! Great service! Really helpful always kept up to date regarding my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service knowledgeable staff good service

Great customer service knowledgeable staff good service clean area quick getting to your car resolve issues

Great customer service knowledgeable staff good service

Great customer service knowledgeable staff good service clean area quick getting to your car resolve issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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