Serpentini Chevrolet Willoughby

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4.5
(1,026 reviews)
Visit Serpentini Chevrolet Willoughby
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 10:00am–6:00pm
Tuesday 8:00am–6:00pm 10:00am–6:00pm
Wednesday 8:00am–6:00pm 10:00am–6:00pm
Thursday 8:00am–6:00pm 10:00am–6:00pm
Friday 8:00am–6:00pm 10:00am–6:00pm
Saturday 8:00am–3:00pm 10:00am–3:00pm
Sunday Closed Closed
New (440) 249-0467 (440) 249-0467
Used (440) 249-0673 (440) 249-0673
Service (440) 325-4191 (440) 325-4191

Inventory

See all 195 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2020.
Serpentini of Willoughby Hills offers a wide range of pre-owned and certified used cars for Mentor Chevrolet drivers. Our vehicles undergo a 117-point check before being put out for sale and the vehicles also come with a warranty and an auto-check certified history. We also provide concise financing options for pre-owned and certified used cars. If local dealerships in your vicinity do not have models and prices you are looking for look no further and head straight to Serpentini of Willoughby Hills. We will make sure that we satisfy your expectations and let you leave with a happy face.

Service center

Phone number (440) 325-4191

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.5
(1,026 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serpentini Chevrolet Willoughby from DealerRater.

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1.0

The Salesman, Art, was the rudest salesman I have ever

The Salesman, Art, was the rudest salesman I have ever witnessed. If you dare shop this dealership make sure to ask for a salesperson who won't be incredibly "put out" by being asked to do their job. Any dealership that would employ someone like this is not deserving of ANY sales.

5.0

Awesome experience

I will admit we will skeptical when we walked in, but David and the rest of the staff made us feel at ease and went above and beyond to get us into our new 2022 Blazer! We can't thank you guys enough.

1.0

I went to the dealership with the price on Cars.

I went to the dealership with the price on Cars.com The dealership said that "corporate handed down an edict (of greed) saying to add $5000 to every new car. I showed them the price you stated and said "yeah so". I left

1.0

Nothing but trouble since I Bought the vehicle from them.

Nothing but trouble since I Bought the vehicle from them. Management will not respond to complaints. Stay away from this place.

4.0

Always stayed in contact with me, friendly and helpful.

Always stayed in contact with me, friendly and helpful. Also reached out to me through the phone.

1.0

Took car in for toe link recall.

Took car in for toe link recall. The one hour appointment when scheduled turned into three. Paperwork said recall complete and did the alignment. After driving the car I was experiencing a lot of road noise from the rear end of the car. Before the recall was done there was no noise. I made another appointment to have it checked and was told everything checked out ok. If I wanted to find out what the noise was I could pay $150.00 diagnostic fee. All I wanted was the car back to the condition before the recall work. At this time I would have to discourage anyone using the service department.

1.0

I took my car here for three e check codes on Dec 28 21

I took my car here for three e check codes on Dec 28 21 I had They say we charge 125$ for diagnostic I say ok they call me it will be almost 500$ they say I needed a sensor . I said ok No less then a month later car freezing cold I go there make appt too come back I get there they say you have too pay 125$ diagnostic fee I said no So now I still need repairs car leaking more coolant than it was before I took it for repairs so I guess the mechanic never paid attention that I said I want some of the codes repaired just repair what u want to charge the customer for something they did not ask for RIP OFF COMPANY PERIOD

2.0

Manager of dealership lacking in customer service skills.

Manager of dealership lacking in customer service skills. I was treated badly when I attempted to pay my bill. Am a long time customer who has referred others to dealership.

5.0

Very friendly, nicely clean facility with amazing staff...

Very friendly, nicely clean facility with amazing staff who will help you with anything you need

5.0

I highly recommend Serpentini Willoughby hills. Everyone...

I highly recommend Serpentini Willoughby hills. Everyone is friendly and very professional. My experience was great!

See all 1,026 reviews