Serpentini Chevrolet Willoughby

The Salesman, Art, was the rudest salesman I have ever witnessed. If you dare shop this dealership make sure to ask for a salesperson who won't be incredibly "put out" by being asked to do their job. Any dealership that would employ someone like this is not deserving of ANY sales.

I will admit we will skeptical when we walked in, but David and the rest of the staff made us feel at ease and went above and beyond to get us into our new 2022 Blazer! We can't thank you guys enough.

I went to the dealership with the price on Cars.com The dealership said that "corporate handed down an edict (of greed) saying to add $5000 to every new car. I showed them the price you stated and said "yeah so". I left

Nothing but trouble since I Bought the vehicle from them. Management will not respond to complaints. Stay away from this place.

Always stayed in contact with me, friendly and helpful. Also reached out to me through the phone.

Took car in for toe link recall. The one hour appointment when scheduled turned into three. Paperwork said recall complete and did the alignment. After driving the car I was experiencing a lot of road noise from the rear end of the car. Before the recall was done there was no noise. I made another appointment to have it checked and was told everything checked out ok. If I wanted to find out what the noise was I could pay $150.00 diagnostic fee. All I wanted was the car back to the condition before the recall work. At this time I would have to discourage anyone using the service department.

I took my car here for three e check codes on Dec 28 21 I had They say we charge 125$ for diagnostic I say ok they call me it will be almost 500$ they say I needed a sensor . I said ok No less then a month later car freezing cold I go there make appt too come back I get there they say you have too pay 125$ diagnostic fee I said no So now I still need repairs car leaking more coolant than it was before I took it for repairs so I guess the mechanic never paid attention that I said I want some of the codes repaired just repair what u want to charge the customer for something they did not ask for RIP OFF COMPANY PERIOD

Manager of dealership lacking in customer service skills. I was treated badly when I attempted to pay my bill. Am a long time customer who has referred others to dealership.

Very friendly, nicely clean facility with amazing staff who will help you with anything you need

I highly recommend Serpentini Willoughby hills. Everyone is friendly and very professional. My experience was great!