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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I love this place...........

It's so nice to take a car to a dealership and have the service department tell me that everything is wonderful and your car is being washed and dried, as opposed to some clown telling me the car needs a bazillion dollars worth of bogus repairs or I likely won't make it home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine Oil Change

Great and efficient service, friendly staff. Went in for a routine oil change and was in and out within 30 minutes. Thanks Friendly Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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best experience

I came in for an oil change went well service was good and did nt take to long waited for the car this was a free oil change I got 3 years of free oil changes when I bought the car almost 2 years ago

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good service

carl sold me a beautiful car. service is top-notch. thank you, eric p. michalke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change & service

Stopped in for an oil change and was greeted by the friendly service staff. They checked all my fluids, changed my oil, washed the car and replaced a missing screw in my key fob in less than 30 minutes. Checked with the sales guy but they didn't have any HRV's in yet. Can't wait to drive one because i think that will be my next cat. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change &stirred rotation

Excellent service in a timely manner. Greatly appreciate the extra service to put in a field on the dash for me and the car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jim Riehl's

One of the most pleasant car buying experiences that I can remember. Frank Stack was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Had my 2nd visit to this facility. I was extremely happy again. Great, friendly, professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent

The service is always excellent and I have never had a bad experience with the quality and speed of their work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Experience

I had to have four things done to my '14 Cadillac CTS, some maintenance and repair. I could not be more pleased with the work and time it took to compete (all work done in 5 hours) and the car was returned clean and all repairs fixed. My service advisor Randy Guitar, who I have had used two or three times now has always been great and gets me checked in and out quickly. Over all I am very happy with this dealership, I have owned Cadillac's for 8 years and this has been the best service department I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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