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Piazza Nissan of Ardmore

(282 reviews)
Visit Piazza Nissan of Ardmore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Nissan of Ardmore from DealerRater.

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Very quick and efficient Very quick, very efficient ,

Very quick and efficient Very quick, very efficient , very friendly, I was in and out both at drop off and pick up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had to reach out a few times for updates rather than they

Had to reach out a few times for updates rather than they call me but I was in and out once I got there to pick up. Did good work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

From the team at Piazza Nissan of Ardmore, thank you for your review! We hope your next visit we can earn that 5th star!

It was ok being there for that long and then be told

It was ok being there for that long and then be told nothing is wrong with my car don't think they drove it like it needed to be driven to hear what noise I'm hearing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Piazza Nissan of Ardmore

Great service and very responsive They were very customer

Great service and very responsive They were very customer friendly and great listeners Met expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was told I needed back brakes and rotors.

I was told I needed back brakes and rotors. My car only has 30k miles . When I looked up to see how many miles brakes should be changed, per Nissan website 40k for brake pads and 50 to 70k for rotors. When I tried to speak to service station they did not want to hear what I was saying. They gave me the number for customer relations when I spoke with them there answer was we are not mechanics. I have never been so dissatisfied with nissan before. Very sad that know one is there to help the customer.. my brakes actually feel worst than before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hope, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us so that we can attempt to work towards a resolution together. Sincerely, the Team at Piazza Nissan of Ardmore

I went in the service center with video proof that

I went in the service center with video proof that something was wrong with my car. It was inspected and I was told that there’s nothing wrong with it. While the inspector said was pleasant I did not like the fact that I had to leave the facility with my vehicle not fixed! I actually ended up trading my car in and purchased a Honda. That was a deterrent for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, the Team at Piazza Nissan of Ardmore

The writers were very helpful and polite.

The writers were very helpful and polite. It was an overall good experience going there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience.

I had a great experience. Everyone I dealt with was very helpful Kind and knowledgeable. I just leased my second car from the Ardmore Nissan dealership. Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience with Malcolm in sales, however

I had a great experience with Malcolm in sales, however really unsatisfied with the accounting department. I was shorted $50 in a refund check and I have not been able to reach Joel. His mailbox is always full. I've left messages with the receptionist. Could someone please have Joel return my calls so I can get my complete refund (from an online automatic payment that Nissan incorrectly withdrew from my OLD lease, not my current new lease! I have been trying to reach him for a week. Thank you, Lena

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Courteous took time with me.

Courteous took time with me. Explained everything perfectly. Got the job done in a minimum amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.