Reviews
Very quick and efficient Very quick, very efficient ,
Very quick and efficient Very quick, very efficient , very friendly, I was in and out both at drop off and pick up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had to reach out a few times for updates rather than they
Had to reach out a few times for updates rather than they call me but I was in and out once I got there to pick up. Did good work
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
From the team at Piazza Nissan of Ardmore, thank you for your review! We hope your next visit we can earn that 5th star!
It was ok being there for that long and then be told
It was ok being there for that long and then be told nothing is wrong with my car don't think they drove it like it needed to be driven to hear what noise I'm hearing
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, the Team at Piazza Nissan of Ardmore
Great service and very responsive They were very customer
Great service and very responsive They were very customer friendly and great listeners Met expectations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told I needed back brakes and rotors.
I was told I needed back brakes and rotors. My car only has 30k miles . When I looked up to see how many miles brakes should be changed, per Nissan website 40k for brake pads and 50 to 70k for rotors. When I tried to speak to service station they did not want to hear what I was saying. They gave me the number for customer relations when I spoke with them there answer was we are not mechanics. I have never been so dissatisfied with nissan before. Very sad that know one is there to help the customer.. my brakes actually feel worst than before.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hope, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact us so that we can attempt to work towards a resolution together. Sincerely, the Team at Piazza Nissan of Ardmore
I went in the service center with video proof that
I went in the service center with video proof that something was wrong with my car. It was inspected and I was told that there’s nothing wrong with it. While the inspector said was pleasant I did not like the fact that I had to leave the facility with my vehicle not fixed! I actually ended up trading my car in and purchased a Honda. That was a deterrent for me.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We would like to discuss your concerns further, so please feel free to contact us at your earliest convenience. Sincerely, the Team at Piazza Nissan of Ardmore
The writers were very helpful and polite.
The writers were very helpful and polite. It was an overall good experience going there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience.
I had a great experience. Everyone I dealt with was very helpful Kind and knowledgeable. I just leased my second car from the Ardmore Nissan dealership. Couldn’t be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Malcolm in sales, however
I had a great experience with Malcolm in sales, however really unsatisfied with the accounting department. I was shorted $50 in a refund check and I have not been able to reach Joel. His mailbox is always full. I've left messages with the receptionist. Could someone please have Joel return my calls so I can get my complete refund (from an online automatic payment that Nissan incorrectly withdrew from my OLD lease, not my current new lease! I have been trying to reach him for a week. Thank you, Lena
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Courteous took time with me.
Courteous took time with me. Explained everything perfectly. Got the job done in a minimum amount of time.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair