Skip to main content

Northfield Automotive

(201 reviews)
Visit Northfield Automotive
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (507) 405-2983 (507) 405-2983
Used (507) 405-2984 (507) 405-2984
Service (507) 448-8843 (507) 448-8843

Reviews

(201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northfield Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

I have used this dealership for years both for purchasing

I have used this dealership for years both for purchasing a new vehicle and for service on that vehicle and would not even consider going any place else. They are 5 star in every category. Ivy M Ainsworth Faribault, MN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your 5 star review!

Great service!

My service writer was amazing. She was very committed to helping get me what was best for me an was very helpful with the concerns I came in with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

Service

Great customer service and quick to get in and out. Follow up with service on what was done. Nice clean area for waiting in. Would highly recommend again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

Excellent customer & techincian service

Great customer service from booking appointment to technician servicing my 2009 GMC Sierra, replacing and updating with quality parts for a good price and finished on time. Great communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

Easy!

I hate buying cars, but these guys made it easy. George and Edwin were great! Very helpful, knowledgeable and professional. I will be back. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

New truck purchase through skyler

Skyler made our new vehical purchase a dream!! He was so on point and into the build and order with us, he attention to detail for our needs was amazing. Highly recommend him 👌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Long haul

I had been looking for a car for quite a few months, and Bethany always kept me informed of any cars coming in that may have been of interest to me. When we finally found the right one, the entire team I worked with got me the deal I wanted. I honestly feel like I could just go in there anytime now and just visit. Great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

Long haul

I had been looking for a car for quite a few months, and Bethany always kept me informed of any cars coming in that may have been of interest to me. When we finally found the right one, the entire team I worked with got me the deal I wanted. I honestly feel like I could just go in there anytime now and just visit. Great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

Recall

Excellent customer service came in to have a recall fixed dropped my car off and they said it would take about 3 hours they offered to take me home and come back when they were done. So friendly and fun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!

F150 truck

Warranty repair, 2nd trip because website was down the first time. Done in record time, less than 1/2 hour. Very surprised at how fast it was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and your 5 star review!