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PREFERRED CHRYSLER DODGE JEEP

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)
Sales hours: 9:00am to 3:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–12:00am 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT JOB

I purchased a New Ram from John Evans and the guy was amazing!!! He knows the product, walked me through the process, and got me the BEST deal!!! Go so see him! you wont be disappointed!

GREAT JOB

I purchased a New Ram from John Evans and the guy was amazing!!! He knows the product, walked me through the process, and got me the BEST deal!!! Go so see him! you wont be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Good customer service, clean environment. I would recommend this location for all service needs. I didn’t have to wait a long time for my vehicle.

Customer

Good customer service, clean environment. I would recommend this location for all service needs. I didn’t have to wait a long time for my vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and courteous staff.

Staff was prompt, courteous, knowledgeable and friendly. Well satisfied with the service. Waiting area was comfortable and convenient. I did miss the availability of the coffee though. 🤣

Friendly and courteous staff.

Staff was prompt, courteous, knowledgeable and friendly. Well satisfied with the service. Waiting area was comfortable and convenient. I did miss the availability of the coffee though. 🤣

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Renegade 2020

Everyone there was very helpful. I've been wanting to buy/lease a car for some time. Just could not find one to my taking. My sales person was ready to serve, his name is John Evans and I would recommend him to anyone. He took his time to show me everything about this car, all the bells and whistles. And I really appreciated that. I haven't bought a car in 10 years and there's alot of new buttons. Thank you!

Jeep Renegade 2020

Everyone there was very helpful. I've been wanting to buy/lease a car for some time. Just could not find one to my taking. My sales person was ready to serve, his name is John Evans and I would recommend him to anyone. He took his time to show me everything about this car, all the bells and whistles. And I really appreciated that. I haven't bought a car in 10 years and there's alot of new buttons. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avoid, find a different service dept.

Stay away, walk fast to another dealer not owned by the Preferred family group. They do not know how to treat a customer. Why schedule an appointment if the vehicle won't be even looked at until the next day. Part arrives and put your vehicle on the back burner. Been dealing with them for 4 years and have never left happy, time to move on.

Avoid, find a different service dept.

Stay away, walk fast to another dealer not owned by the Preferred family group. They do not know how to treat a customer. Why schedule an appointment if the vehicle won't be even looked at until the next day. Part arrives and put your vehicle on the back burner. Been dealing with them for 4 years and have never left happy, time to move on.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2020 Ram

Great dealership great people. I bought a 2020 Ram. This ram is far superior to the other rams I have owned. It’s so quiet and the ride is so smooth. Thanks Perfered.

2020 Ram

Great dealership great people. I bought a 2020 Ram. This ram is far superior to the other rams I have owned. It’s so quiet and the ride is so smooth. Thanks Perfered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was not performed

Brought in two vehicles for oil change, and tire rotation. 19 Jeep Cherokee, and 15 GMC Sierra. Tires were not rotated on 15 GMC Sierra. But I was billed, and paid for rotation.

Service was not performed

Brought in two vehicles for oil change, and tire rotation. 19 Jeep Cherokee, and 15 GMC Sierra. Tires were not rotated on 15 GMC Sierra. But I was billed, and paid for rotation.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeep Owner

Dave Farhat did a great job in helping us to buy our new vehicle. The entire team was extremely kind and helpful . Excellent customer service.

Jeep Owner

Dave Farhat did a great job in helping us to buy our new vehicle. The entire team was extremely kind and helpful . Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my New Jeep

They promised a Jeep that I would love and it is exactly a Jeep that I love! They didn’t have the vehicle I wanted but was able to get it from another location (Ohio). Shout out to Tara for all her help and support!

Love my New Jeep

They promised a Jeep that I would love and it is exactly a Jeep that I love! They didn’t have the vehicle I wanted but was able to get it from another location (Ohio). Shout out to Tara for all her help and support!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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