Preferred Chrysler Dodge Jeep RAM of Muskegon

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
8 lifetime reviews.
  • 5.0 out of 5
    February 16, 2021

    Good customer service, clean environment. I would recommend this location for all service needs. I didn’t have to wait a long time for my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 10, 2021

    Staff was prompt, courteous, knowledgeable and friendly. Well satisfied with the service. Waiting area was comfortable and convenient. I did miss the... availability of the coffee though.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2020

    Everyone there was very helpful. I've been wanting to buy/lease a car for some time. Just could not find one to my taking. My sales person was ready to... serve, his name is John Evans and I would recommend him to anyone. He took his time to show me everything about this car, all the bells and whistles. And I really appreciated that. I haven't bought a car in 10 years and there's alot of new buttons. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 8, 2020

    Stay away, walk fast to another dealer not owned by the Preferred family group. They do not know how to treat a customer. Why schedule an appointment... if the vehicle won't be even looked at until the next day. Part arrives and put your vehicle on the back burner. Been dealing with them for 4 years and have never left happy, time to move on.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2020

    Great dealership great people. I bought a 2020 Ram. This ram is far superior to the other rams I have owned. It’s so quiet and the ride is so smooth. Thanks... Perfered.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    March 6, 2020

    Brought in two vehicles for oil change, and tire rotation. 19 Jeep Cherokee, and 15 GMC Sierra. Tires were not rotated on 15 GMC Sierra. But I was billed,... and paid for rotation.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2020

    Dave Farhat did a great job in helping us to buy our new vehicle. The entire team was extremely kind and helpful . Excellent customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    They promised a Jeep that I would love and it is exactly a Jeep that I love! They didn’t have the vehicle I wanted but was able to get it from another... location (Ohio). Shout out to Tara for all her help and support!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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