Driven Auto of Waukegan

Mark and Steve made the buying process so smooth and seamless. They both were very knowledgeable and up front and honest. I really appreciate all the help they have given me.

Scammers scammers scammers. Go on yelp and their website and read my full review this place is shady af

Love my car and process was ok. Problem is when people say they can do things and they can not. I was supposed to get the electric car tax credit back, and they said they could do it. (i called dozen dealerships and alot did not or could not do the used tax credit). Even gave me a "We Owe" saying that I would get the tax credit when they received it. They never received it because they were not eligible to apply for it yet. So they wrote it in a way that they knew would let them get away with being a slimy used car dealer. Shady business practices.

worst service department I've ever dealt with in my life. Going service manager won't return calls or emails. Been reading reviews online and I am not the only one they've screwed over. Not by a longshot do not, i repeat do not bring your vehicle here.

There is a recall on there faulty motors. Mine blew up one day. They did everything in there power to not cover the problem. Today I took back a brand new part to get my $300.00 back, and was told it was over 90 days and I couldn't return it. So I'm out of a little over $5000.00.

To put you in a car, the will say anything. There is no communication when it comes time to use a warranty or have things fixed.

Tatiana and Hector helped us, the attention is the best and the entire team helped us greatly, thank you very much, recommending

This experience here is why this company is a used dealer versus a dealership. Shady actions. I went in to test drive a 2017 Nissan Armada platinum. It was nice truck. As we sat down to look at the numbers the sale went from 22k to 26k. I understand taxes, title, fees but then I looked further down and see VIN Etching for almost 1k. Are you kidding me? I told Anthony the manager I did not want this and to take it off. He told me it is mandatory and it has to be done on the vehicle. People, this is a Complete lie, this is not a mandatory thing, nor is it Mandatory from the state this is optional service that you can get. This is a scam they are trying to pull and furthermore when I looked at the carfax that they were so proudly displaying on how well kept the Armada was they must not have seen that the VIN Etching was done at the dealership in Nissan in July 2017 when the original owner bought the vehicle. How can you charge for something already done on the vehicle? Are you kidding me,! bunch of shady fraudsters. People do your research when buying from a used place like this. I do understand some people can't always go to a dealership and have to resort to these small time crooks but don't just roll over and get screwed. I did not! When I asked Anthony why he was charging this when the carfax showed it was originally done by the dealership he then claimed he can't control what goes on the carfax. How weird that something so specific is reported to carfax but yet they claim to do it to the vehicle? I got up quickly and was out of there. Be very careful with used auto dealers especially these guys.

This was a very nice buying experience, no pressure, I got the best price for the car I really wanted. No hidden fees, straight forward approach. Thank you

Had a great smooth easy buying experience, everyone was very friendly, professional and all while providing a fun experience. Mark the salesman was great from the second I walked in the door. Was real, upfront and honest about everything, very knowledgeable on his products and easy going guy!! Thanks again I appreciate everything and I’ll be buying from here again soon, Repeat customer for sure!!!