Honda of Staten Island

Mr. Jason in service was a great and professional person, very friendly and helpful. Greatly appreciated his service and was pleasant dealing with him

🚨 WARNING: Dishonest Dealership – Stay Far Away from Honda of Staten Island 🚨 On August 16, 2022, I purchased a 2019 Genesis G70 (VIN: KMTG44LA9KU029847, Stock #KU029847) with 14,511 miles for $36,990. The car was advertised with a clean title and a clean Carfax, with “no accidents reported.” The dealership even gave me a clean Carfax , front page clearly showing “no accident reported, Carfax guaranteed.” Fast forward almost 3 years and countless issues later, I tried selling the car — only to be told its value was far below market because of a serious accident history. When I received the real Carfax, I found the truth: 👉 The car had major damage to the front, side, rear, and roof. Not a minor accident, but a wreck that destroyed value and safety. The Carfax Honda of Staten Island gave me in 2022 had the first page altered and the middle pages removed — the exact ones showing this damage. I still have both reports, the fake one they gave me and the real one that proves the fraud. This is outright fraud. They knowingly sold me a car with a falsified Carfax, hid the real history, and passed it off as clean, a direct violation of consumer protection laws. I emailed them multiple times, zero response. No accountability, no effort to resolve. Clearly, this isn’t the first time they’ve pulled this scam. But this time, they picked the wrong person. I’ve spoken with 2 attorneys and am preparing legal action. I'll also be a filing complaint with the BBB, Honda corporate headquarters, and the District Attorney’s office to investigate. If you’re considering buying a car here, ask yourself first, Do you want to risk paying top dollar for a car that was wrecked? Do you want to be handed a fake Carfax report while they smile and shake your hand? Do you want years of headaches and a worthless resale value? If your answer is yes, then shop here. Otherwise, save yourself the nightmare and RUN from Honda of Staten Island. There are plenty of honest dealerships out there, this is absolutely not one of them.

Denise was so professional and knowledgeable as well as courteous and friendly. She took the time to inspect the car when I first came in and then patiently explained the report about the maintenance and work done on my car. She was phenomenal!

I'm a regular there. Oil change, maintenance and so on. Overall the experience was ok. Fairly easy to get in but not too quick to get out. Despite having an appointment with the dealer I think an oil change and tire rotation should take less than 2.5 hours. Yes. Place is clean with comfy seats and restrooms but could be more efficient. I wouldn't mind the wait with some complicated issues but it was basically standard.

Recent visit was for annual service. Oil change and state inspection. Great experience from the welcome to delivery. Was kept informed as the progress and they met their estimate time of delivery. The waiting space was clean and very comfortable. This was not my first visit and surely won’t be my last. Will see them soon.

No pressure experience. Gabe Salcedo and John Gilani were reasonable and both were extremely easy to work with in getting a deal done. Give them a chance.

Denise Deas is always professional, kind and thorough. Been here at SI Honda a few times and service has been great.

Denise Deas explained the work that was needed and why it was needed. Very professional.

Thank you for your Professionalism. Always Pleasant at Honda Of Staten Island. Quick and easy.

Overall experience was very good. Denise Deas is very kind and professional. Keep up the great work!