Reviews
I have nothing but praise for the guys there.
I have nothing but praise for the guys there. Very professional and friendly. Brian was my representative but no matter who you get the service is great. I go all the time despite crossing the bridge.
I have nothing but praise for the guys there.
I have nothing but praise for the guys there. Very professional and friendly. Brian was my representative but no matter who you get the service is great. I go all the time despite crossing the bridge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wil Torres was very helpful checking that my oil change
Wil Torres was very helpful checking that my oil change was complimentary as part of the certified pre owned program. He said explained what was being done and even underestimated the time it would take to complete the work.
Wil Torres was very helpful checking that my oil change
Wil Torres was very helpful checking that my oil change was complimentary as part of the certified pre owned program. He said explained what was being done and even underestimated the time it would take to complete the work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda dealership on Hylan Blvd.
Honda dealership on Hylan Blvd., Staten Island. all the work Raymond Venezuela is a pleasure to deal with. I just leased my fifth car with him. He has always ihelped me over the past 15 years. this is my fifth lease car with the Honda dealership. I highly recommend them.
Honda dealership on Hylan Blvd.
Honda dealership on Hylan Blvd., Staten Island. all the work Raymond Venezuela is a pleasure to deal with. I just leased my fifth car with him. He has always ihelped me over the past 15 years. this is my fifth lease car with the Honda dealership. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am writing to express my heartfelt appreciation for
I am writing to express my heartfelt appreciation for Raymond Valenzuela, who has been my trusted car salesperson at Honda for over fifteen years. Throughout this extensive period, Ray has consistently demonstrated exceptional professionalism, genuine kindness, and an unwavering commitment to meeting my needs. Ray is an outstanding individual—never pushy, always considerate, and genuinely dedicated to ensuring that I find the perfect vehicle tailored to my preferences. His efforts to accommodate my requests and his attentiveness to my concerns have made my leasing experiences smooth and pleasurable over the years. It is clear that he cares deeply about his customers, and his integrity and dedication truly set him apart. In my view, Ray Valenzuela is an invaluable asset to Honda. His knowledge, coupled with his exceptional service, has built a strong sense of trust and loyalty in me toward both him and the Honda brand. Due to his exemplary service, I would not consider dealing with any other salesperson; I am committed to working with Ray exclusively for my future vehicle needs. Thank you for taking the time to recognize this outstanding professional. I sincerely hope that Honda continues to value and support employees of Ray’s caliber, as they significantly contribute to the continued success and positive reputation of your dealership.
I am writing to express my heartfelt appreciation for
I am writing to express my heartfelt appreciation for Raymond Valenzuela, who has been my trusted car salesperson at Honda for over fifteen years. Throughout this extensive period, Ray has consistently demonstrated exceptional professionalism, genuine kindness, and an unwavering commitment to meeting my needs. Ray is an outstanding individual—never pushy, always considerate, and genuinely dedicated to ensuring that I find the perfect vehicle tailored to my preferences. His efforts to accommodate my requests and his attentiveness to my concerns have made my leasing experiences smooth and pleasurable over the years. It is clear that he cares deeply about his customers, and his integrity and dedication truly set him apart. In my view, Ray Valenzuela is an invaluable asset to Honda. His knowledge, coupled with his exceptional service, has built a strong sense of trust and loyalty in me toward both him and the Honda brand. Due to his exemplary service, I would not consider dealing with any other salesperson; I am committed to working with Ray exclusively for my future vehicle needs. Thank you for taking the time to recognize this outstanding professional. I sincerely hope that Honda continues to value and support employees of Ray’s caliber, as they significantly contribute to the continued success and positive reputation of your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Went for my 1st service of my ‘26 Passport TS.
Went for my 1st service of my ‘26 Passport TS. Seamless and excellent! Elaine, my service advisor was very knowledgeable and accommodating . She answered all of my questions with a pleasant, friendly and honest response. Thanks again Elaine for a wonderful service experience!
Went for my 1st service of my ‘26 Passport TS.
Went for my 1st service of my ‘26 Passport TS. Seamless and excellent! Elaine, my service advisor was very knowledgeable and accommodating . She answered all of my questions with a pleasant, friendly and honest response. Thanks again Elaine for a wonderful service experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly Salespeople starting with Raymond Valenzuela
Friendly Salespeople starting with Raymond Valenzuela whom I have been dealing with for years. In and out in record time for my new lease including returning old vehicle, changing plates, insurance, registration and picking up new vehicle.
Friendly Salespeople starting with Raymond Valenzuela
Friendly Salespeople starting with Raymond Valenzuela whom I have been dealing with for years. In and out in record time for my new lease including returning old vehicle, changing plates, insurance, registration and picking up new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Honda Service offers prompt assistance, characterized by
Honda Service offers prompt assistance, characterized by kindness and helpfulness. I extend my gratitude to Elaine Bruno in customer service for all the support provided.
Honda Service offers prompt assistance, characterized by
Honda Service offers prompt assistance, characterized by kindness and helpfulness. I extend my gratitude to Elaine Bruno in customer service for all the support provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Will Torres was amazing!
Will Torres was amazing!! Outstanding job from the entire team. Definitely recommend to everyone. Than you
Will Torres was amazing!
Will Torres was amazing!! Outstanding job from the entire team. Definitely recommend to everyone. Than you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Jason in service was a great and professional person,
Mr. Jason in service was a great and professional person, very friendly and helpful. Greatly appreciated his service and was pleasant dealing with him
Mr. Jason in service was a great and professional person,
Mr. Jason in service was a great and professional person, very friendly and helpful. Greatly appreciated his service and was pleasant dealing with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
🚨 WARNING: Dishonest Dealership – Stay Far Away from
🚨 WARNING: Dishonest Dealership – Stay Far Away from Honda of Staten Island 🚨 On August 16, 2022, I purchased a 2019 Genesis G70 (VIN: KMTG44LA9KU029847, Stock #KU029847) with 14,511 miles for $36,990. The car was advertised with a clean title and a clean Carfax, with “no accidents reported.” The dealership even gave me a clean Carfax , front page clearly showing “no accident reported, Carfax guaranteed.” Fast forward almost 3 years and countless issues later, I tried selling the car — only to be told its value was far below market because of a serious accident history. When I received the real Carfax, I found the truth: 👉 The car had major damage to the front, side, rear, and roof. Not a minor accident, but a wreck that destroyed value and safety. The Carfax Honda of Staten Island gave me in 2022 had the first page altered and the middle pages removed — the exact ones showing this damage. I still have both reports, the fake one they gave me and the real one that proves the fraud. This is outright fraud. They knowingly sold me a car with a falsified Carfax, hid the real history, and passed it off as clean, a direct violation of consumer protection laws. I emailed them multiple times, zero response. No accountability, no effort to resolve. Clearly, this isn’t the first time they’ve pulled this scam. But this time, they picked the wrong person. I’ve spoken with 2 attorneys and am preparing legal action. I'll also be a filing complaint with the BBB, Honda corporate headquarters, and the District Attorney’s office to investigate. If you’re considering buying a car here, ask yourself first, Do you want to risk paying top dollar for a car that was wrecked? Do you want to be handed a fake Carfax report while they smile and shake your hand? Do you want years of headaches and a worthless resale value? If your answer is yes, then shop here. Otherwise, save yourself the nightmare and RUN from Honda of Staten Island. There are plenty of honest dealerships out there, this is absolutely not one of them.
🚨 WARNING: Dishonest Dealership – Stay Far Away from
🚨 WARNING: Dishonest Dealership – Stay Far Away from Honda of Staten Island 🚨 On August 16, 2022, I purchased a 2019 Genesis G70 (VIN: KMTG44LA9KU029847, Stock #KU029847) with 14,511 miles for $36,990. The car was advertised with a clean title and a clean Carfax, with “no accidents reported.” The dealership even gave me a clean Carfax , front page clearly showing “no accident reported, Carfax guaranteed.” Fast forward almost 3 years and countless issues later, I tried selling the car — only to be told its value was far below market because of a serious accident history. When I received the real Carfax, I found the truth: 👉 The car had major damage to the front, side, rear, and roof. Not a minor accident, but a wreck that destroyed value and safety. The Carfax Honda of Staten Island gave me in 2022 had the first page altered and the middle pages removed — the exact ones showing this damage. I still have both reports, the fake one they gave me and the real one that proves the fraud. This is outright fraud. They knowingly sold me a car with a falsified Carfax, hid the real history, and passed it off as clean, a direct violation of consumer protection laws. I emailed them multiple times, zero response. No accountability, no effort to resolve. Clearly, this isn’t the first time they’ve pulled this scam. But this time, they picked the wrong person. I’ve spoken with 2 attorneys and am preparing legal action. I'll also be a filing complaint with the BBB, Honda corporate headquarters, and the District Attorney’s office to investigate. If you’re considering buying a car here, ask yourself first, Do you want to risk paying top dollar for a car that was wrecked? Do you want to be handed a fake Carfax report while they smile and shake your hand? Do you want years of headaches and a worthless resale value? If your answer is yes, then shop here. Otherwise, save yourself the nightmare and RUN from Honda of Staten Island. There are plenty of honest dealerships out there, this is absolutely not one of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
