Reviews
Write a reviewRobert took excellent care of me making the purchase of
Robert took excellent care of me making the purchase of my new vehicle so easy. I really hadn’t planned on making a purchase that day but Robert was a very friendly and fair sales person. He was able to find the exact vehicle I was interested in and really worked with me on price explaining everything every step of the way. This is my third purchase from Infiniti Hoffman Estates and would recommend this dealership to anyone. Marcin made the finance process quick and easy too. If you’re in the market for a new vehicle, I would highly recommend asking for Robert and Infiniti Hoffman Estates .
Congratulations and thank you for continuing to trust INFINITI of Hoffman Estates to help you in your vehicle needs.
Presenting options for a positive outcomes
There was a problem with my initial purchase and the sales manager went out of his way to correct the situation. He presented three alternative avenues and after choosing one I was given positive options which addressed my needs. My experience was positive, patient and fair.
We appreciate you sharing your experience. Thank you
Fair, hard working,friendly,knowledgeable and a pleasure
Fair, hard working,friendly,knowledgeable and a pleasure to work with. Will contact when we look for our next purchase.
Thank you for the feedback. We appreciate you.
Great service department, the reason I have bought cars
Great service department, the reason I have bought cars from this dealership. Good job! Thanks
Thank you!
Amazing
Very good experience, negotiable, easy to work the deal, overall super pleasant buying experience! Robert is a go guy, who worked to get my business.
Thank you for the five stars!
Edger is the go to guy, if you are looking for a new
Edger is the go to guy, if you are looking for a new auto! He is attentive, personable and very knowledgeable. He will get the job done for you, so be sure to ask for him!!
Thank you!
Excellent Buying Experience
We decided to look here for a car and we were very pleased, with the service that we received beginning from Dakota! who waited outside patiently while we looked at a few cars and did not try to rush us . He introduced himself as we walked up to him my husband told him what type of car we were looking at. and He said OK let's go get the keys it only took a few minutes for him to get the licenses copied, and the keys , and the car ready ! we did buy the car we really liked it, The whole process with Dakota was just wonderful he is such a great person very delightful . he was friendly and helpful and has a great sense of humor, When I took the car back there today , as we had already discussed before leaving with it yesterday and Dakota had the service department check out a few things on the car and take care of it for us. So the car would be just what we needed and everything was safe and running great for us, Antwan in service was was very helpful , and knowledgeable. He made sure to take care of what we needed and than some. Marcin in finance deserves praise too, he was great and didn't try to force extras on us , he took his time going through the paperwork and he made the whole process go quickly. He has a great sense of humor. We highly recommend this dealer they really care about the customers being happy, they even offer free Starbucks coffee, Bottled Water and snacks. It must be nice to work at such a nice place.
We appreciate you sharing your experience with our team members. Congratulations on your new vehicle.
We decided to look here for a car and we were very
We decided to look here for a car and we were very pleased, with the service that we received beginning from Dakota! who waited outside patiently while we looked at a few cars and did not try to rush us . He introduced himself as we walked up to him my husband told him what type of car we were looking at. and He said OK let's go get the keys it only took a few minutes for him to get the licenses copied, and the keys , and the car ready ! we did buy the car we really liked it, The whole process with Dakota was just wonderful he is such a great person very delightful . he was friendly and helpful and has a great sense of humor, When I took the car back there today , as we had already discussed before leaving with it yesterday and Dakota had the service department check out a few things on the car and take care of it for us. So the car would be just what we needed and everything was safe and running great for us, Antwan in service was was very helpful , and knowledgeable. He made sure to take care of what we needed and than some. Marcin in finance deserves praise too, he was great and didn't try to force extras on us , he took his time going through the paperwork and he made the whole process go quickly. He has a great sense of humor. We highly recommend this dealer they really care about the customers being happy, they even offer free Starbucks coffee, Bottled Water and snacks. It must be nice to work at such a nice place.
Thank you for sharing your experience.
Edgar has been one of the most honest & straightforward
Edgar has been one of the most honest & straightforward car salesman I have encountered in quite some time. Very down to earth & willing to work with anyone. Edgar has your back!
Thank you for the five stars.
Great Experience
Awesome group of people. Loved working with them. By far the best experience buying a car. I would recommend them anytime. I felt like i was dealing with a great friend.
Thank you