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Gettel Kia of Bradenton

(2,055 reviews)
Visit Gettel Kia of Bradenton
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (941) 531-9593 (941) 531-9593
Used (941) 803-7416 (941) 803-7416
Service (941) 803-7432 (941) 803-7432

Reviews

(2,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Kia of Bradenton from DealerRater.

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Sold me my car and now services my car.

Sold me my car and now services my car. They tell me what they are going to do and then then do it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review!

Russel T was our service rep.

Russel T was our service rep. He was extremely helpful andprofessional. We got our Sorento fixed quickly. Could not have gotten better service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and kind words!

Staff is polite and helpful.

Staff is polite and helpful. I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your phenomenal review!

Fast purchase guys jumped on trade appraisal and gave me

Fast purchase guys jumped on trade appraisal and gave me exactly what I wanted for my trade and I left with a used truck that suited my work needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! Congratulations on your new truck!

There was a recall on my car, They fixed the issue and

There was a recall on my car, They fixed the issue and got my car back to where it should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review!

I made an appointment for a simple oil change (10 min

I made an appointment for a simple oil change (10 min service) and chose Kia dealer since it is a new car purchased from them. It takes me 30-40 min to get to the dealer and upon arriving for a scheduled appointment I was told it would be 1-1.5 HOURS!! After 1hr 40min I was informed that my vehicle was done and it was getting washed. I thought this would be no more than another 5-10 min operation but 20 min later I asked them to "just get me the car as I did not plan on being here for OVER 2 HOURS for a simple oil change." At that time the lot attendant was bringing my car up to just now start vacuuming it so I asked him for they keys and left. Because of the extensive time at the dealer, I was now in rush hour traffic so 4 hours after leaving for a 10 min oil change I was back home. My business is going elsewhere as taking my vehicle to Gettel Kia for basic service offers no value over a local Quick Lube operation. Customer Service at Kia new they were taking excessive time to perform service that day and should have contacted me to ask to reschedule instead they lost my business.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thomas, First and foremost we would like to apologize for your negative experience with us here at Gettel Kia of Bradenton. We can see how you may have felt misled about the time it takes to complete your routine service. Our service department has been very busy and I know they work their hardest to get your vehicle maintenance in a proper amount of time. Our General Manager, J.P. Blair, takes great pride in the guest experience, please contact him as soon as possible at JPBlair@gettel.com or (941) 417-5252 ext.27000.

Service always excellent from buying my car and having it

Service always excellent from buying my car and having it serviced at your dealership. Emiliano is an excellent service technician. I usually have Russell since buying my car but he was off this day and Emiliano did a great job. Keep up the excellent work.....??

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! Emiliano and Russell are both the best!

Gettel Kia of Bradenton explains, everything and make

Gettel Kia of Bradenton explains, everything and make from my car purchases an Amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your outstanding review!

Excellent customer service.

Excellent customer service. Nigel was awesome. Friendly and helpful. I would recommend them to friends.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your phenomenal review! Nigel is the best!

Very good service great communication timely always takes

Very good service great communication timely always takes good care of me and very nice waiting room

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review!