Reviews
Sold me my car and now services my car.
Sold me my car and now services my car. They tell me what they are going to do and then then do it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding review!
Russel T was our service rep.
Russel T was our service rep. He was extremely helpful andprofessional. We got our Sorento fixed quickly. Could not have gotten better service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review and kind words!
Staff is polite and helpful.
Staff is polite and helpful. I have all my Service work done at Gettle and they make it so easy to do. Will continue to do business with them. Sincerely Letitia Petoskey
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your phenomenal review!
Fast purchase guys jumped on trade appraisal and gave me
Fast purchase guys jumped on trade appraisal and gave me exactly what I wanted for my trade and I left with a used truck that suited my work needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your excellent review! Congratulations on your new truck!
There was a recall on my car, They fixed the issue and
There was a recall on my car, They fixed the issue and got my car back to where it should be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding review!
I made an appointment for a simple oil change (10 min
I made an appointment for a simple oil change (10 min service) and chose Kia dealer since it is a new car purchased from them. It takes me 30-40 min to get to the dealer and upon arriving for a scheduled appointment I was told it would be 1-1.5 HOURS!! After 1hr 40min I was informed that my vehicle was done and it was getting washed. I thought this would be no more than another 5-10 min operation but 20 min later I asked them to "just get me the car as I did not plan on being here for OVER 2 HOURS for a simple oil change." At that time the lot attendant was bringing my car up to just now start vacuuming it so I asked him for they keys and left. Because of the extensive time at the dealer, I was now in rush hour traffic so 4 hours after leaving for a 10 min oil change I was back home. My business is going elsewhere as taking my vehicle to Gettel Kia for basic service offers no value over a local Quick Lube operation. Customer Service at Kia new they were taking excessive time to perform service that day and should have contacted me to ask to reschedule instead they lost my business.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thomas, First and foremost we would like to apologize for your negative experience with us here at Gettel Kia of Bradenton. We can see how you may have felt misled about the time it takes to complete your routine service. Our service department has been very busy and I know they work their hardest to get your vehicle maintenance in a proper amount of time. Our General Manager, J.P. Blair, takes great pride in the guest experience, please contact him as soon as possible at JPBlair@gettel.com or (941) 417-5252 ext.27000.
Service always excellent from buying my car and having it
Service always excellent from buying my car and having it serviced at your dealership. Emiliano is an excellent service technician. I usually have Russell since buying my car but he was off this day and Emiliano did a great job. Keep up the excellent work.....??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! Emiliano and Russell are both the best!
Gettel Kia of Bradenton explains, everything and make
Gettel Kia of Bradenton explains, everything and make from my car purchases an Amazing experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your outstanding review!
Excellent customer service.
Excellent customer service. Nigel was awesome. Friendly and helpful. I would recommend them to friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your phenomenal review! Nigel is the best!
Very good service great communication timely always takes
Very good service great communication timely always takes good care of me and very nice waiting room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review!