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InTouch Auto Outlet

(55 reviews)
Visit InTouch Auto Outlet
Sales hours: 10:00am to 8:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 10:00am–8:00pm 10:00am–7:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
(703) 659-0462 (703) 659-0462

Inventory

See all 231 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2021.
WELCOME InTouch Auto Outlet. Let InTouch Auto Outlet show you how easy it is to buy a quality used car in SPOTSYLVANIA VA. We believe fair prices superior service and treating customers right leads to satisfied repeat buyers.
Our friendly and knowledgeable sales staff is here to help you find the car you deserve priced to fit your budget. Shop our virtual showroom of used cars trucks and suv's online then stop by for a test drive

Service center

Phone number (703) 659-0462

Service hours

Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
11:00am–5:00pm

Reviews

(55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of InTouch Auto Outlet from DealerRater.

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I bought my Honda Pilot 2011 from this dealer.

I bought my Honda Pilot 2011 from this dealer. I thought at first it was working very well. But after 2 days of driving it, heard a loud noise and a vibration every time i stepped on the gas. I brought the vehicle at Valvoline for change oil and was advised that there is a problem with the alternator and belt. I told the manager of this outlet and advised us no to believe on Valvoline's report stated that they are just taking advantage to us financially and even said that the vehicle is safe to drive. Still not convinced, I went back to this outlet for them to check on the vehicle and advised us ok go to a repair shop and have it fixed since you have a 2 year warranty, they will repair it 100 percent at no cost. I brought it to Meineke but the claims got denied. So I had it checked by another repair shop and was told that serpentine belt and engine cover unfortunately we are having a hard time with the approval. So the manager was lying about this as well. My car up until now is at the repair shop. If the car is really in good condition, this will not happen. This has been very stressful to us. I am hoping no one will be victimized again and for this outlet not to sell cars that are not in mint condition. This is my experience and I advise not to purchase vehicle from this outlet. I have learned my lessons.

I bought my Honda Pilot 2011 from this dealer.

I bought my Honda Pilot 2011 from this dealer. I thought at first it was working very well. But after 2 days of driving it, heard a loud noise and a vibration every time i stepped on the gas. I brought the vehicle at Valvoline for change oil and was advised that there is a problem with the alternator and belt. I told the manager of this outlet and advised us no to believe on Valvoline's report stated that they are just taking advantage to us financially and even said that the vehicle is safe to drive. Still not convinced, I went back to this outlet for them to check on the vehicle and advised us ok go to a repair shop and have it fixed since you have a 2 year warranty, they will repair it 100 percent at no cost. I brought it to Meineke but the claims got denied. So I had it checked by another repair shop and was told that serpentine belt and engine cover unfortunately we are having a hard time with the approval. So the manager was lying about this as well. My car up until now is at the repair shop. If the car is really in good condition, this will not happen. This has been very stressful to us. I am hoping no one will be victimized again and for this outlet not to sell cars that are not in mint condition. This is my experience and I advise not to purchase vehicle from this outlet. I have learned my lessons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience highly recommend them.

Great experience highly recommend them. Go see them they are great guys. Bought 2017 ram dually

Great experience highly recommend them.

Great experience highly recommend them. Go see them they are great guys. Bought 2017 ram dually

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They sold me a lemon.

They sold me a lemon....bought a truck for 33,000 financing ended up being 66,000 and the truck is sitting in my driveway undriveable after 2 weeks of owning it ..dealership says its my fault for buying as is ....im at a loss for words...worst place ever to buy a car

They sold me a lemon.

They sold me a lemon....bought a truck for 33,000 financing ended up being 66,000 and the truck is sitting in my driveway undriveable after 2 weeks of owning it ..dealership says its my fault for buying as is ....im at a loss for words...worst place ever to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They are very good people.

They are very good people. I purchased 2022 silverado 2500. They got me fantastic interest rate. The experience was pretty good

They are very good people.

They are very good people. I purchased 2022 silverado 2500. They got me fantastic interest rate. The experience was pretty good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience .

Great experience . Came in for ford transit and ended up getting nv200 they have great selection of vehicles T very good price great financing options

Great experience .

Great experience . Came in for ford transit and ended up getting nv200 they have great selection of vehicles T very good price great financing options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience highly recommend them purchased 2020ram

Great experience highly recommend them purchased 2020ram 1500 it was quick and easy please go see them they are frigging nice people.

Great experience highly recommend them purchased 2020ram

Great experience highly recommend them purchased 2020ram 1500 it was quick and easy please go see them they are frigging nice people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place will hide everything thats wrong with a

This place will hide everything thats wrong with a vehicle and will not take any responsibility for the garbage they sold! They will take advantage of you1

This place will hide everything thats wrong with a

This place will hide everything thats wrong with a vehicle and will not take any responsibility for the garbage they sold! They will take advantage of you1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Rayvon was my salesman at was my finance manager.

Rayvon was my salesman at was my finance manager. They both took great care of me and made my test drive and my personal inspection easy. Ray was great to work with getting my paperwork signed. Neither of guys were pushy and left it all up to me.

Rayvon was my salesman at was my finance manager.

Rayvon was my salesman at was my finance manager. They both took great care of me and made my test drive and my personal inspection easy. Ray was great to work with getting my paperwork signed. Neither of guys were pushy and left it all up to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I inquired about a vechicle on their site and all I ever

I inquired about a vechicle on their site and all I ever received was an automated response stating I would hear from a salesperson, but I never heard from them. Three days later I received a notification that the vehicle was sold. This dealership has bad communication

I inquired about a vechicle on their site and all I ever

I inquired about a vechicle on their site and all I ever received was an automated response stating I would hear from a salesperson, but I never heard from them. Three days later I received a notification that the vehicle was sold. This dealership has bad communication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experiencia recommend.

Great experiencia recommend. I would recommend to my friend s and family. Thanks for great experiencia.

Great experiencia recommend.

Great experiencia recommend. I would recommend to my friend s and family. Thanks for great experiencia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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